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3 - 8 of 227 reviews
Reviewed November 15, 2017

This place allows to feel real part of Havana society. It is settle in the middle of old colonial neighbourhood. Good breakfast. Helpful staff.

Last day when we leave , elevator was spoiled and we must go downstairs with big luggage . Room was small and without windows . There was no hot water in bathroom.

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ewelina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 20, 2017

Location was great! Close to everything. The staff didn´t speak much english but was friendly and helpful. Our room was on the top floor so nice views to the city. Room was clean, there was hot water and a working AC. It´s dated. It was the only hotel we stayed in our 2 week Cuba holiday. We booked the first night there because if anybody in the border wanted an adress we had one to give. All the casas we stayed later were much cheaper, nicer, newer.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Kaire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2017

We booked this hotel last minute based upon it's location and the fact there was not a 3 or 4 star hotel available in Old Havana! It is within 5 minutes of Old Havana, including sights such as the Capitol building and the Museum of the Revolution.
The city itself is stunning, great people, wonderful things to see.
Sercotel Lido is on a residential street one block behind the main street. It's sixties frontage does not improve inside. Staff were friendly on arrival and check in was easy. The reception area was a smoke filled room with a bar that could be straight out of a seventies cheesy movie; neon lights, tv blaring and plastic palm trees. We were led down a concrete corridor to our adjoining rooms on the first floor as they don't have family rooms. Utterly depressing.
The rooms are small and very basic. The smell was musty and the air conditioning unit was loud and noisy. We had wooden shutters on the windows, our view was a brick wall directly outside. No glass. The bathroom/shower room was clean which was a relief, just don't use the shower curtain!
The only saving grace was breakfast; it is on a roof terrace with a clear view of the Capitol building which is lovely in the early morning. Fresh omelette is the best option otherwise it's meat, cheese and pastries.
It served our purpose but having two children i would not stay again. Very disappointing.

Room Tip: higher floor may have a view over the neighboring brick wall or choose a room at the front if there are any.
  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 23, 2017 via mobile

We were trapped here for four nights and it was less than average. What was probably a magnificent hotel back in the 1950's is now a shadow of its former self. Small pokey rooms. Filthy dirty floors. No hot water. Noisy elevator that echoes throughout the building. The towels were disgraceful. The first night my towel had skid marks on it. The second night my towel was covered in grease marks. Really yucky. Breakfast was the only saving grace for this place !!

Stayed: June 2017, travelled as a couple
Thank TravelsDaGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 16, 2017

We were put in a small room with two twin beds although we paid for three of us. The room had a broken window in the bathroom leading resulting in mosquitoes entering room. The room had a terrible smell of mold. The street level noise continued throughout the night, including women walking in pairs (prostitution ?) dressed scantily. Surrounding buildings dilapidated. Walk in the middle of the street or risk debris falling on your head. Breakfast was meager. Only positive feature is that they repaired the AC on the spot and it was within walking distance to Parque Central. We left after one night and got a room near the Malecon.

Room Tip: Balcony with a view to dilapidated buildings and street noise all night long.
  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank ConnecticutGlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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