We stayed here for a week at the begining of January. We travelled with our 4 year old son. We arrived quite late at night and while the check in itself was uneventful what followed was probably the most unpleasant thing we have encountered on holiday in a long time. The night porter literally wrenched our bags out of our hands and took them off to our room. Room 1 (important for later). He more or less threw the bags into the room and then stuck out his hand and said "tip". At this point we had no cuban money at all. My husband explained, in Spanish that we had no local currency. He then said "Sterling or Euro". I was trying to put our son to bed at this time. My husband said no please leave. He just stared at my husband very agressively and said "No". If we had not been so jet lagged I'm sure I could have come and diffused the situation but just to make the man leave (who was a big and fit guy) my husband dug around in my purse to find some english change (which is completely useless in cuba). The porter put it in his pocket, sneered at my husband and left. We really felt quite shaken as this was our welcome to Cuba. Other than that the hotel was reasonable unremarkable except 2 things. The phantom night club! Anywhere (completly unpredictable) between 9.30 pm and 4am nightclub music would suddenly start up from what sounded like the wardrobe. It was so loud literally the bed would shake and our son would wake up screaming. Bizarre. Secondly the breakfast. While there is plenty of food you never quite know what is going to come out of the kitchen as it is largely made up from what wasnt eaten by the large tour groups that visit the day before. Its perfectly edible but just a little strange in choice. The room was not clean by european standards (the same piece of dental floss left by a previous resident was there all week and if you lifted the rug you found where they had swept the rubbish)! but it was OK. The sheets were clean and there was a matress protector on the bed. The public areas are very pleasant and you are in a great spot. Would I stay here again - possibly but I would not stay in room 1 and I would be ready for the night porter!
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- Also Known As:
- Florida Hotel Havana
- Hotel Florida Havana