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Reviewed November 6, 2018 via mobile

Referring to the hotel, my wife and I really like this hotel, very friendly warm reception. Entertainment excellent each evening. The Compare /MC Dailo is a very friendly person a really people person. You should value him as a real asset to the organisation.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Adventure10036807828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2018 via mobile

The hotel is very nice, the staff is very friendly. The entertainment team is very fun, they have a beach party which is awesome, I like the retro party, the bike show with stunts was very entertaining. Every night there are different shows where they dance and do various things, it’s very enjoyable. At the lobby it’s very fun, they have musicians every night. I want to especially mention for daily Lisandro, yoankys

Date of stay: November 2018
Trip type: Travelled with family
Thank Escape37631903438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2018

Myself, wife and 2 kids (3 and 7) stayed a week at the end of October 2018. I was scared of this visit as I had heard horror stories Cuba. My experience was the opposite. Overall for the resort, its facility availabilities and quality I would say its a 3.5 star vs other places we have stayed around the world. But our experience of staying at this resort was 5 star for how we would rate the trip!

THE GOOD
Great staff
Clean resort
Good Food (You are in Cuba so the variety is limited and food is more bland)
Strong Drinks (if thats your thing I dont drink but wife does)
Beautiful beach
Clean resort
Robin one of the kids club staff was AMAZING and made the trip super special for our youngest. He is still talking about him 2 weeks later :)

THE BAD
Kids club was disorganised and never on time during the daytime program
Limited fresh fruit options (its Cuba come here expecting this)

Also if its your thing go to the Dolphin place down the street! was amazing experience and much better value for the cost vs experience for what we had done previously in Mexico

Date of stay: October 2018
1  Thank kam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2018

We stayed at Sol Palmeras Oct 18-25, 2018. We were in rooms located on the 3rd floor of the main building. All of our rooms were old and run down. One of our rooms was near a room under renovation and there was a lot of noise from the construction and strong paint smells when the AC was on. The fridge was only every stocked with water but it was good to have a cold drink of water in the room. If my review were just based on the room it would be 1 out of 5 but the hotel had other features that were not as bad as the room.

The buffet was newly renovated and the food was descent. A few people in our party experienced some stomach issues but it was manageable. Don't waste your time with reserved dinners. We had reservations at the Chinese and Latin restaurants and neither were very good. The buffet offers more choices with made to order pasta, fish and BBQ and a much larger selection of salads and desserts. The roast pig was the highlight of the food for us.

The pool area was good. There were a lot of cabanas and lounge chairs and it was not difficult to find a spot. When the pool bar is done it will be a very nice place to hang out. The best feature of this hotel is the beach area. The beach is stunning and there are plenty of loungers and shade. The beach bar makes it easy to spend the entire day next to the ocean.

We found some of the activities to be run down as well. We tried to play mini golf but there were plants growing out of the holes and along the course. It would not be difficult to clean it up but they have let it get bad. Also the badminton court needs some sand. There were rocks and cables that made for tripping hazards so we had to wear our shoes to play.

All of the staff who serviced the rooms and restaurants were all very kind and helpful.

One item that surprised me was the exchange rate. In the hotel the rate for one US dollar was ~0.87CUC. When we hit an atm in Havana we we got 0.97CUC for 1 US dollar. Also the exchange rate for Canadian dollars was better than the US rate so you are better to bring Canadian dollars or try to hit an ATM in Varadero or Havana to get CUCs.

Sol Palmeras is in a great location with a wonderful beach but the older rooms are too run down to give it a good review. Once the renovations area complete it might be a better bet but I have stayed at nicer hotels in Varadero and will likely not go back to Sol Palmeras.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
6  Thank Shelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2018 via mobile

We had an amazing time at hotel Sol Palameras. We had a really nice view from our room and and stayed in the newly renovated.

Furthermor the beach was wonderfull!

Lastly a special thank you to the the entertainment team - Lisandro and Yoanky

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Sunshine62533297448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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