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“STAYED 10 DAYS” 3 of 5 bubbles
Review of Brisas del Caribe Hotel

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Brisas del Caribe Hotel
Ranked #24 of 63 Hotels in Varadero
Cape Breton Island, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“STAYED 10 DAYS”
3 of 5 bubbles Reviewed 18 May 2012

Alright, backpacked the world, 2nd time back to the Caribbean, won't be going to Cuba again...needless to say, you take 100 local cubans, give them a day-pass, let them drink, lose their mindset, do you think they will be enticed to steal from the tourists? yes they will..

not that it happened to me but when you see them eyeing your stuff, it makes you sceptical and it doesn't really help your LEVEL OF FUN!

but seriously, the pool bar closes at 5pm, its beaming hot, that's insane.

24/7 bar is not nice, they are mongrel maggots actually..soon as you walk in past midnight they glare at you, make you wait for service while they converse with their cuban counterparts, they sometimes even refuse service even though we're entitled to it.

I have had some instances (4-5 in particular) where they refuse us service, then give the EXACT same service to the cubans, right in front of us.

DAY time staff is awesome, not a thing to say about them, maybe the cleaners, they will steal your bills / items you bring for children, lock that stuff up, untrustworthy maids. The maid never cleaned our sheets once in 10 days..

FOOD / BUFFET -- everyone hates on it, can't knock it, it's decent food, stay on the pasta bar and youll be fine.

Im never going to Cuba again after this trip..
and I am used to sleeping in 1 bedroom closets with NO tv, NO fan and bugs crawling all over me. I would take that again over the miserable service they will try to procure to the customers..

Room Tip: suite overlooking the pool
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  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank a d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (709)
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Lillooet, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 11 May 2012

Beside jamming balkony doors,we had no issues, but the food pallette took a while to get used to. Excellent entertainment especially the Aqua show. Very reasonable price, clean, very nice and friendly staff we felt sorry for. They did not accept any cedit cards, cash only we had to get from our credit cards. Ask for a room in the North, away from the highway.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank unretired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport n.s.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 11 May 2012

My wife and I were at Brisas del Caribe March 30 to April 13, 2012. We went with another couple which was a first for us and it was fun to have someone else to hang around with.
We went with Air Canada Vacations and to this resort because of the price. The plane was extremely cramped and Air Canada serves no food on their flights south, not even a bag of peanuts. We were very disappointed with their rep at the resort. He was only there one hour per day the first week and not there at all the second week. So much for service.
My wife and I had been to this resort before in 2005 and it hasn't changed very much. We stayed on the South side this time, where the rooms are larger but further away from everything. The rooms are spacious and clean. We had no problems in our room but our friend's air conditioning quit one day. After 4 phones calls to the front desk, nothing was done. The next morning when the maid came, she made one phone call and 10 minutes later someone was there and fixed the air. Tips Work. There are 2 pools and no problem getting seats in the shade. The beach is very nice but we are really not beach people.
Service overall was very good except if you went to the 24 hr. bar. If you could get waited on everyone behind the bar couldn't figure out what you wanted.
My main complaint with this resort and Cuba in general is that the food sucks. The very same thing over and over. The food here was poor quality but not as bad as last year when we went to TRYP Varadero which had the worst food I have ever eaten.
We went off site twice to eat out. Once to Al Capone's and once to DuPont Mansion. The food was better than the resort but still not great for the price.
We did a guided tour of Havana and also of Varadero which were both very good. We also went one evening to a concert of retired musicians which was also very good.
Over all, we had a great two weeks in the sun with good friends but because of the poor food I feel that Cuba is a one week only destination.
This resort is a solid 3.5* just as advertised.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank bass41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mitchell ontario
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 9 May 2012

the beach was great, the service was great, im not a picky eater so i alwys found something to eat but my friend lived off bread and rice
my only true complaint is the amount of cockroaches in the room and outside the room and main lobby.... so grose, i couldnt sleep i lived in fear of them crawling on me while i slept
i woulnt go back for that reason, if bugs dont nother you it is a ok hotel and the beach is great!!!!

Room Tip: dont sleep on the main floor in the main buiding, smells and i killed so many cockraoches befor swit...
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  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank d e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Varadero hotels

Sussex, New Brunswick, Canada
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

Okay for anyone who wants to go here .. DONT READ THE BAD REVIEWS.. i came here april 24-may 1 and i was so scared going here knowing what everyone wrote about this resort so I went there with bad thoughts.. but when i got there it was great..

1: there is cosmetic things that could be fixed but is your house perfect? because im pretty sure a resort by the beach is going to beat your house anyday ..
2:The rooms are so spacious and clean .. our maid was awesome .. also ask for Doug to help you with your bags he was AWESOME!.
3:The beach i actually dont have words for .. it was the most beautiful beach i have ever seen.. the water was so blue and warm i spent a good 3 hours in there our last day there.. people are complaining about garbage and stuff like people come on.. the poeple who work there work so hard and they are not going to sit and wait for someone to drop something and then run and pick it up ... like honestly get a grip. The pools were always clean and they were great as well.
4:the food i wasnt a big fan of but i wish i knew this because there is a microwave in the buffet so i woulda brought some soup and stuff .. good idea !! its not the resorts fault its just all cuba i went to numerous places and wasnt impressed with the food but i always found something that i liked.

anyways people i could go on and on about this resort but the bottom line is .. save your selfs and do not read negative reviews people are just picky and ridiculas i found nothing wrong with this resort at all.. It was beautiful .. I hope you guys have a wonderful trip..

Room Tip: south section was farther away but very quiet and i enjoyed it because it was by the 24 hour snack b...
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
14 Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

Just returned from 9 nights in Varadero, April 26th- May 5th. Don't believe all the negative reviews out there. This is a modest, clean resort. The food is okay, not great but always something you will like. Just don't expect immaculate conditions like at a 4 star in Las Vegas or Mexico, it is Cuba!! The people are extremely friendly even before you tip. I don't understand reviews that say they are not friendly unless you tip them. NOT TRUE. We saw some vistitors who cut in lines, never tipped, and interupted staff when dealing with others, but the staff still treated them well. The staff really appreciate the tips. Cubans make only 25 CUC per month and work 6 days per week. Don't be cheap, tip them!!! A few CUC's per meal, and a few CUC's to the bar tenders and they will roll out the red carpet for you. We went to the dollar store and brought about $75 worth of razors, soaps, crayons, pencils, etc, and left some out each day for the maid. She really liked them as these items are not cheap for them there.
The entertainers are really fun at the beach and the pool. There is bingo, dance lessons, volleyball, darts, and several other games.
At the beach where you get the peddle boats, kayaks to use you can go on a snorkel trip. Well worth it.
We also went deep sea fishing(nice time on the boat), Havana, and scuba diving.
The beach is great, water clear, staff friendly. The resort is clean, in a good location, modest. Would definately go back.
When asking for your room request not to be on ground floor, some musty areas.

Room Tip: Ask for a 2nd floor or higher room
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  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank crumpskyhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 6 May 2012

This hotel ruined Cuba for me. I will never travel there again because of this hotel. The first day we went to the beach side bar and got a hot dog - Bad idea ! All 6 of us who got the hot dog were painfully sick the next day and we couldn't even get up to go to the beach. The food was by far the worst experience. The buffet had an aweful smell and had the same food everyday. The last two days of our trip we were eating bread and rice for every meal. Everyones faces were shocked when we looked at the horrendous quality of the food. The a la carte restaurants were exceptionally below par. At the one a la carte restaurant I literally gaged on the dessert. It was named "papaya dessert" which tasted more like a rotten sock. As for the hotel staff, the gardeners tried to trade us 20 Cuban pesos for 20 Canadian dollars. Huge rip off for us! The rest of the staff were somewhat friendly. As for the all inclusive drinks, if you love piña coladas or daiquiris you will be very disappointed. They add rum to a small cup and the rest comes from a slush machine. Which really gets old after your there for a week ! The ocean was the nice part and they did offer activities to do. As for the rooms they were about 2 star quality. There was a large space between the bottom of the door. The door jams were rotting and paint was chipping all over. The beds were hard as rock and the room had a terrible stench. There was no control over the air conditioning and it blasted cold air day and night. We nearly froze to death every night. We did not even swim in the pools as they had a slimy layer and were not at all sanitary. Overall, I would not recommend this resort to you if you normally stay in 4 star hotels in America or Canada. Do not waste your money on this place for you will be very disappointed and will never even want to travel to Cuba again.

  • Stayed April 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank Austin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brisas del Caribe Hotel

Property: Brisas del Caribe Hotel
Address: Carretera Las Morlas, km 12 1/2, Varadero, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Varadero
#18 Top resorts Hotel in Varadero
#20 Luxury Hotel in Varadero
#21 On the Beach Hotel in Varadero
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brisas del Caribe Hotel 4*
Number of rooms: 440
Also Known As:
Brisas Del Caribe Cuba
Cuba Brisas Del Caribe
Brisas Del Caribe Varadero Cuba

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