I stayed at this Resort which was both my first time in Cuba and at an Iberostar Hotel. I found that the resort was in good condition, reception was friendly and helpful. We had an orientation station at the begging of our trip with an Air Canada Rep and it was very helpful and informative.
We stayed for a week. I found that the staff were friendly and helpful. There were pools 3 pools spread out through the resort. You could sign out pool equipment if wished, use the bike boats for free and the beach was very soft. The food was diverse, good and lots of it. There were theme restaurants, but they had to be signed up, so do it right away.
I was able to run along the beach which was very nice and there was a fitness centre available. The fitness centre was decent, it looked out to the ocean. I took out some weights onto an outdoor patio that faced to the ocean which was very nice.
The hotel states that it is a 5 star. I am not versed well enough in hotels to comment, but people have to realized that a 5 star in New York and a 5 star in Cuba are going to be much different due to amount of money, type of guests, and overall resources.
The rooms were nice, some items in the room could have been upgraded.
The only real problem at the hotel was getting clean beach/pool towels, there was only a 2 hour period from 10-12 to get them and there were never any there when i get back. I believe the towels out sent to an outside agency to launder. But really, if your biggest problem is getting a beach towel at all-inclusive resort then your vacation is pretty good.
I do wish that i was able to more organized pool/beach activities.
Overall good hotel, recommend it and just a few things could be upgraded or changed, but location, and staff were good.
- Official Description (provided by the hotel):
- Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Laguna Azul Hotel Varadero