We were meant to be staying at another hotel Varadero which was full when we arrived and were told that we were moving to the Iberostar Varadero. My wife and I had some reservations at first as we knew nothing about the hotel but we were soon walking into the reception area and being very pleasantly surprised. From then on our experience just got better. We were originally put in a ground floor room which had no view really apart from some tennis courts of the adjacent hotel. When we asked to move this did not seem a problem to Rebecca and the staff on the front desk and they moved us the very next morning to a room with a much beeter view when one became available. We spent our first night in the "buffet restaurant" which was just as good quality as the a la carte restaurants on site, and my wife who is a hotelier in the uk agreed that the quality was second to none.We had a lovely waitress by the name of Lisette who could not do enough for us when we were in here part of the restaurant. Our room was immaculate and this was all down to our wonderful cleaner Lordres who was always bright and bubbly and making shapes out of the towels, much to the amusement of my wife. We did not get involved many of the activities as we were there to relax after three nights in Havana, but when we did we found Manny from the entertainment team to be a top guy. We also befreinded one of the gardeners Junior who made magnificent shapes from leaves and flowers and was a nice guy to chat with. All in all we could have no complaints about this hotel and although I have mentioned a few names, all of the staff are friendly and welcoming and can not do enough for you, the food is great and the rooms are top notch!!!!
- Official Description (provided by the hotel):
- Directly on the beach of Varadero. Iberostar's first 5 star hotel in Cuba. Luxury and comfort in an elegant atmosphere. Top gastronomy and excellent service. Equipped for every kind of meeting, gala dinner, party, etc.. Ideal for groups & incentives. ... more less
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- Also Known As:
- Iberostar Varadero Hotel Varadero
- Iberostar Cuba
- Iberostar Varadero Cuba
- Varadero Iberostar