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“Fantastic Hotel”
5 of 5 bubbles Review of Iberostar Varadero

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Iberostar Varadero
Ranked #3 of 63 Hotels in Varadero
Certificate of Excellence
Lydd, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Fantastic Hotel”
5 of 5 bubbles Reviewed 31 March 2012

We were meant to be staying at another hotel Varadero which was full when we arrived and were told that we were moving to the Iberostar Varadero. My wife and I had some reservations at first as we knew nothing about the hotel but we were soon walking into the reception area and being very pleasantly surprised. From then on our experience just got better. We were originally put in a ground floor room which had no view really apart from some tennis courts of the adjacent hotel. When we asked to move this did not seem a problem to Rebecca and the staff on the front desk and they moved us the very next morning to a room with a much beeter view when one became available. We spent our first night in the "buffet restaurant" which was just as good quality as the a la carte restaurants on site, and my wife who is a hotelier in the uk agreed that the quality was second to none.We had a lovely waitress by the name of Lisette who could not do enough for us when we were in here part of the restaurant. Our room was immaculate and this was all down to our wonderful cleaner Lordres who was always bright and bubbly and making shapes out of the towels, much to the amusement of my wife. We did not get involved many of the activities as we were there to relax after three nights in Havana, but when we did we found Manny from the entertainment team to be a top guy. We also befreinded one of the gardeners Junior who made magnificent shapes from leaves and flowers and was a nice guy to chat with. All in all we could have no complaints about this hotel and although I have mentioned a few names, all of the staff are friendly and welcoming and can not do enough for you, the food is great and the rooms are top notch!!!!

Room Tip: Blocks 16,17 & 18 seemed to be the best rooms for sea views.
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  • Stayed March 2012, travelled as a couple
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Helpful?
9 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

If you are only going to read one review on this site about Iberostar Varadero, please let it be this one. I am extremely picky about resorts and hotels... I really expect everything to be perfect at a 5 star hotel. It is very rare that any resort lives up to my expectations (or even lives up to the pictures in the brochures!), but Iberostar Varadero exceeded my expectations in every regard. From the minute my wife and I arrived (we are both 35 years old) we were treated like family. We were given every consideration and never had to worry about a thing. The staff was friendly, quick and courteous, and their english was excellent.
The grounds were perfectly clean, and lush. The swimming pools were crystal clear and the beach was stunning. As we walked up and down the beach we noticed that the other resorts had rocky shorelines or debris, but the Iberostar had just beautiful sand (and free flowing drinks).
The Iberostar is equally well suited for those who enjoy activities, or those who just want to kick back and lay in the sun all day. There were beachside cookouts and dance lessons, snorkeling, and Kayaking... or you can have one of the staff pull out a lounge chair, and deliver cool mojitos all day long.
The rooms were spacious and had a nice fresh beach smell, and you can open the sliding door to the balcony and let the cool sea breeze sooth your soul. The bathroom was gigantic with every amenity, and as with the rest of the hotel, sparklingly clean.
The food in the restaurants was plentiful and fresh, the waiters/waitresses were helpful and kind. Greeted with a smile every morning for breakfast, along with coffee and juice right away.
The entertainment in the evening was astonishingly good. There was something for everyone, children and adults. You could participate in the dancing if you like, or just sit back and enjoy the show.
There are many more things that I could list about this resort, but I think that you will be happy to discover those on your own. I cannot give any higher recommendation than I would for the Iberostar Varadero, and I will book my next trip there without hesitation.

See you there!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
23 Thank jcraig007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg Manitoba Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

We have just returned from our 7th visit to the Iberostar Varadero. As always, our trip was fantastic due to the exceptional staff, great food and fantastic entertainment. We went this year expecting the best as always but were pleasantly surprised that it even got better. First I will start with the food. They have a new chief, Juan Carlo, who has, to our great surprise, improved what we thought was already great food. Always lots to choose from depending on your taste. It was so good, we felt it necessary to tell him in person how much we enjoyed it as well. The down side was we gained a few pounds. It was wonderful to be greeted by the staff that we had gotten to know over the years and catch up on things. We were also very impressed with the Quality Manager, Pilar, who was very social, welcoming and so pleasant to speak to. We felt like it was her goal to make our vacation a great one. Thank you Pilar! There was also the manager Adel, who is so professional. Every day he would say hello and ask if everything was okay which it was. We have to say the same about Pino, very professional and has a soft spot that we admire. As mentioned, the staff is what really makes our vacation. I would be remiss if I didn't mention a few. I will first start with Samuel, Jorge and Yara at the Lobby Bar during the day. They, as always, welcomed us and served the best cappachinos ever. That and a little brandy was a nice way to start our day. Then when we moved to the pool, Charlie, Yamiel, Adel and Rainier at the pool bar were always fun and entertaining. Speaking of entertainers, we loved seeing Alex, Yami, Suira and Victor – they were excellent. For being there the 7th time, they still got us to participate in a few activities just because of who they are. Roberto at the beach bar is such a sweetie and so polite. Then in the evening at the lobby bar, Yumberto, Pablo and Emna made great martinis. Armando and Marcelo who served drinks at the tables, are the fastest servers ever. We also want to mention Marilyn at the evening entertainment bar. She always served us with a smile. Finally, after so many years, I must say hats off to the evening shows. They are always good but his year was just incredible. From the acrobats to the Cuban night, to the Rock night....better than Las Vegas. We also enjoyed on Cuban nights, when they brought in the old cars and BSA motorcyles to see up close as well as the activities surrounding that. I would also like to mention how well groomed the grounds are. The beautiful vegetation and flowers are lovely as well as the arrangements they have around the hotel. Finally the rooms. They are spotless and no bugs. The cleaning staff work very hard to make sure your room is impeccable. We also appreciate the nice touches such as what they create with our towels, the notes, the flowers here and there etc. Nice job. We were also happy to see they made improvements in the room by adding a flat screen TV as well as a great blow driver. We have stayed at other resorts but nothing compares to the Iberostar Varadero. Thank you to all the staff for making our vacation great! We will see you next year if not sooner!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
17 Thank Lorenzoandbrandygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rothesay, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

We stayed the week of March 6, 2012. The resort is wonderful and the staff are terrific. My wife and I enjoyed the evening shows, "Circus" especially. My 18 year daughter and niece were never bored. This is a clean resort. The Breads at the buffet Ambrosio are fresh and delicious. The variety of foods is vast and well displayed. We were pampered and want to go back.

Room Tip: If you have mobility problems request a room on the ground floor.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. John's, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

My husband and I just returned back to Newfoundland from a week all inclusive vacation to Hotel Iberostar, Varadero, Cuba. We have been praising its amenities to our friends. Although it was a little more expensive than other all inclusives in the area, it was worth it for us. The meals were exceptional and never once in the whole week did we have any meal that we did not thoroughly enjoy. We also tried the Mediterrian and the Japanese restaurants. We started our day walking the beach and felt so safe with the friendly guards monitoring the beach area. Our late afternoons were spent reading at the pool area. There was no problem getting a place to sit or lay down. We saw only one incident where a young man had been drinking and fell down. Hotel staff quickly saw to it, it appeared, that the young man was not a threat to himself. As for the evening, the entertainment was the best that we have ever seen at a resort. The Broadway show was a real treat. The dancers and singers were just wonderful. The live band was also great. We saw a show every night the whole time we were there. Although short we even enjoyed the last one which was the circus show. Just wonderful entertainment with all the professional lighting and stage effects of a larger show. We plan on going back next winter.

Room Tip: We stayed at Building No. 17. It was close to the beach and a very quiet area. We really appreciated...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Mary154964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

We stayed here 2010....it really is a terrific place.....fab pools...lovely location and such amazing people....nothing is too much trouble.....please go for the Havana trip....Awesome...not to be missed....such a contrast to other places we have seen..We originally booked to stay at the new Riu Varadero but it wasnt finished ..having stayed at 7 other Rius we were a bit anxious but Iberostar certainly came up trumps....Dont hesitate to book this trip....memorable............and see Havana................Happy hols

Room Tip: Always very accomodating....no problem
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank Mickeymouse44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

This is an all inclusive resort, about two hours from Havana..on the huge side, well maintained, amazing pool and lovely beach. Crowded..everything is crowded but if you try hard, you can find a spot and the staff is helpful. Sailing (with a staff on board) is available, as are kayaks and snorkeling for an extra fee. The food is passable and ample, the rooms simple, most face a very boring grassy patch. There are ocean facing views but not many of them. Evening entertainment is totally chintzy, think second rate cruise ship, Guests are mostly European and Canadians..Expensive but at least you're not doling out $20 bills..I think it's the best of the lot on Varadero, just know what you're getting into.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dbdbmv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iberostar Varadero

Property: Iberostar Varadero
Address: Carretera Las Morlas km 17,5 | Sector Punta Hicacos, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Varadero
#1 Romantic Hotel in Varadero
#2 Top resorts Hotel in Varadero
#2 On the Beach Hotel in Varadero
#2 Luxury Hotel in Varadero
#4 Business Hotel in Varadero
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Iberostar Varadero 5*
Number of rooms: 386
Official Description (provided by the hotel):
Directly on the beach of Varadero. Iberostar's first 5 star hotel in Cuba. Luxury and comfort in an elegant atmosphere. Top gastronomy and excellent service. Equipped for every kind of meeting, gala dinner, party, etc.. Ideal for groups & incentives. ... more   less 
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Also Known As:
Iberostar Varadero Hotel Varadero
Iberostar Cuba
Iberostar Varadero Cuba
Varadero Iberostar

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