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All reviews man made beach infinity beach nautilus restaurant blue bar fake beach interior room freshwater pool salt water cruise ship all inclusive package fresh water pool ocean view floating bridge parking garage conference room business center across the bridge
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Reviewed November 29, 2017 via mobile

Wonderful hotel in a great location! Bar staff (Girainey, Shuzensly,Nick, Monique and Luis) are amazing! They are friendly, professional and carry the hotel brand. If Marriott loses then, this hotel will suffer! Restaurant pretty good although they had some coffee issues (pot broken, had to import from second floor) first couple days. Glad I get to go back soon......they are my home away from home.

Date of stay: November 2017
Trip type: Travelled on business
Thank bjenkins60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCRManager, Front Office Manager at Renaissance Curacao Resort & Casino, responded to this reviewResponded December 1, 2017

Dear valued customer,

Thank you for choosing the Renaissance Curacao Resort & Casino for your accommodation needs. We are pleased to read that your stay was a pleasant and enjoyable one. If there is anything we could have done differently to influence your rating of our resort positively, please feel free to share your feedback at cogilvie @ curacaorenaissance. com

We will be waiting your return trip!

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 28, 2017 via mobile

We are still here ! Can’t wait to come back!Me and my friend came to Curasao for the first time.To tell the truth, we were amazed from the first moment. Great selection of meals, friendly stuff, location - right in downtown. Lots of activities around, like museums, island tours, snorkeling. Great casino, very clean. Interior design is modern and stylish. Bed and pillows very comfy, room is very neat and clean. Free Wi-Fi.Lots of shops, local crafts. The best vacation ever! I highly recommend try massage and facial, body scrub and feet massage right on the beach. There are two estheticians: Sara and Ann Maria, they are doing miracles with your face and body. Every morning we go to breakfast and Roberto( Nautilus Restaurant) is greeting us by our names! Cute!
Highly recommend this resort to everyone.

Date of stay: November 2017
Trip type: Travelled with friends
Thank Nadin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCRManager, Front Office Manager at Renaissance Curacao Resort & Casino, responded to this reviewResponded November 29, 2017

Dear Nadin R,

Thank you very much for raving about our Resort. We are extremely happy that we were able to contribute to such an amazing vacation. We understand that most persons really look forward to their vacations and we pride ourselves in ensuring that we provide memorable experiences. I am happy to read that we made a positive impact on your stay and that our products and services met and exceeded your expectations.

We hope to see you again soon at your new home away from home!

Warm regards,

Chanteau O

Guest Experience Manager

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Reviewed November 26, 2017

We (myself and two girlfriends) had the pleasure of staying at the Renaissance Curacao Hotel for the last nine days. Upon arrival to the hotel, we were greeted by our exceptionally friendly Bellman, Arlone, whose friendly smile and kind gestures, continued to welcomed us day in and day out. Making our check-in process not only smooth, but easy and quick was Kimberly. She educated us with information about the island, while also providing us with a map of must do attractions. Our room was perfect; everything you’ve needed in a hotel room- from cleanliness and aroma, to Wi-Fi and luxurious linens.

Luckily we rented a car, which allowed us to explore the island, from tip to tip, based on the recommendations we received from the Renaissance staff. Cheers to Nick and Giraniney, our engaging bartenders from the Blue Bar who never failed to welcome us back to the hotel from our day of adventuring. They were always so sincere in inquiring about our daily undertakings. Their engaging conversation always help to bring our fun filled days to relaxing end. Kudos to Piet (Pete) who never failed to make us laugh with the wonderment of his flare and his kind personality. A special thank you to Gilberto the bar manager, who went above and beyond to ensure we were never left needing for anything… including a wine key to open our own bottles of wine. Finally, but most certainly not in the least, to Elisabeth, Ruth, “GG” and Shuzensly, thank you for always welcoming us with your beautiful smiles and for your true generosity and curiosity.

Everyone at the Renaissance contributed to providing for us an unforgettable vacation in Curacao.

With love,
Brooke, Michelle and Tanja

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank tanjanyeholt10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCRManager, Front Office Manager at Renaissance Curacao Resort & Casino, responded to this reviewResponded November 29, 2017

Dear Brooke, Michelle and Tanja,

Firstly I would like to thank you very much for your detailed hotel review.

I am very pleased to read that in all areas one of our stellar employees managed to make a lasting impression on you with their customer service skills. I will ensure that each of them receive the recognition they deserve for going above and beyond the call of duty to ensure that you were well taken care of during your stay.

We hope to see you again soon!

Sunny Regards,

Chanteau O

Guest Experience Manager

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Reviewed November 25, 2017 via mobile

Great location, great rooms, ask for an imperial suite, great service, everyone smiles and is very helpful, very clean, solid security, infinity pool is fun, food is very good, fitness room is very clean and well maintained...you cannot go wrong here. Definitely rent a car...pkg is free and visit the Pistol and the amazing beaches....and even more amazing restaurants on the Island...Wine Cellar Serafina Kome all really good. Enjoy!

Date of stay: November 2017
Trip type: Travelled with family
1  Thank khulslander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCRManager, Front Office Manager at Renaissance Curacao Resort & Casino, responded to this reviewResponded November 29, 2017

Dear Khulslander,

Thank you very much for sharing your experiences at the Renaissance Curacao Resort & Casino. We are very happy to read that you enjoyed your imperial suite very much along with the great service you received from our staff. We have to agree with you that renting a car is a great way to explore the island and get to know the true beauty of Curacao.

We are hope to see you again soon whenever your travels bring you back to Willemstad!

Sunny Regards,

Chanteau O

Guest Experience Manager

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Reviewed November 20, 2017

Walking distance to town, shops and a fort. We took the all inclusive but also took a tour and did some snorkeling. Awesome trip.

We ate most meals in the hotel's restaurant, The Nautilus, when good food and desserts were tempting. Dinner service from Piet made the evening fun and entertaining. I will send him a pin from home. He wears a vest full of them. Thanks, Piet and other staff.

Date of stay: November 2017
Trip type: Travelled with friends
Thank jmcook1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCRManager, Front Office Manager at Renaissance Curacao Resort & Casino, responded to this reviewResponded November 29, 2017

Dear jmcook1605,

Thank you for your feedback regarding your most recent stay at our resort.
It is great to see that yet again Piet has managed to make a lasting impression on one of our guests. He does have a unique personality and he takes great care of his restaurant patrons. We are also glad to read that you enjoyed our variety of food options and that the service also met your expectations.

Hopefully your travels will bring you back sooner than later to this beautiful part of the Caribbean where we can delight you with our products and services.

Warm regards,

Chanteau O

Guest Experience Manager

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