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San Marco Hotel and Casino
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Reviews (232)
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26 - 31 of 232 reviews
Reviewed July 18, 2015

We were greeted and given our tv remote and key card to our room for the 2 nts Dbl rm ($150 USD). Upon entering the bathroom we realized there were no wash clothes. We asked the next morning at the front desk where we were told that was not provided. Thank God we brought our own. We were also told we were not entitled to the (BP) Breakfast Plan which was $10.00 US dollars pp. Later in the day we returned to our room to take a shower (laugh). Well, we had a surprise! We has to call the front desk because hotel information that was given to us was in their native language not English. Needless to say there was hardly any water pressure coming from the shower head, Then was told that "you have to run the water for a few mins before the hot water kick in" (WARM WATER)
We decided to try another hotel and stay only 1 night (which was not a pleasant experience at all)
We decided to give San Marco Hotel another try since other hotels we were less than desireable. We booked for the remaining 4 nights 5 days - $65 Dbl rm with BP included. (We returned to the same room) Next day my daughter did not feel well so she laid in bed. House keeping entered the to the room. All they did was mop the floor (not sweep and the mop), wipe the bathroom sink and bath tub (no scrubbing) no new bath soap or bath mat and left the room. The 2nd day, after 2pm in the day, we asked if our rooms were going to be cleaned.
Needless to say we made the best of it for the duration of our stay. I could tell more, but it would not make a difference. We will not return.

Room Tip: Try a 4 star hotel, you get what you pay for.
  • Stayed: July 2015, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Mildred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 18, 2015

I stayed at hotel San Marco for 1 night only in August of last year, and my stay was good overall.

My room was very small, old, and definitely needed some remodeling, but it was very clean, and the sheets looked brand new.

The view from my room wasn't very great as the hotel is located right in the city center, and arriving at night (as I did) can be a bit scary, however according to Google and the locals, the streets surrounding this hotel are fairly safe.

The staff at the front desk spoke perfect english and were all very helpful.

The Wi-Fi was strong, and didn't have a single issue.

I'm happy overall and would recommend any budget traveler to book a room in San Marco.

  • Stayed: August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank DiegoAGuzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 31, 2015 via mobile

This hotel is average, you get everything you need; a comfortable bed, cleaning on a daily basis, air conditioning in the room as well as wifi. Unfortunately the breakfast is not included and if you want to buy it here it costs $10 per person, which is very expensive!

The location is without doubt really good and it is close to everything but not a beach... To get to a beach the cheapest way is to go to the bus terminal and go either to West Point or to Mambo beach for about 2 NAF per person.

Stayed: June 2015
1  Thank Elin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 5, 2015 via mobile

At the moment, I am staying at San Marco with my spouse, we checked in Tuesday 3rd March, will be here until the 9th March. Checking in was a bit of a mix up, however that was quickly resolved. So far place is great. Spoke to a staff by the name of Liesja, wonderful woman. She gave us a lot of information since we'll be here for such a long time, warm pleasant personality. However the breakfast server....smh. All in all... lovely place.

Stayed: March 2015, travelled on business
4  Thank Shivanand R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 9, 2015 via mobile

An average hotel in ideal location in heart of the city, equipped with friendly and helpful staff, will definitely recommend . comfortable bed, the only con is the safe didn't work. Within walking of the major shopping district and restaurants.

Stayed: January 2015, travelled as a couple
2  Thank Leon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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