I can not say enough good about this Resort. The rooms were amazing, the Staff so friendly and helpful and definitly go out of there way to help you or serve you.
I will Start off with our arrival. Upon arriving to the resort our room was not ready but our friends room was so we used theirs until our suite was ready. The staff at the desk we so nice to us and always had a smile on their faces. The bell hops were great as well and work really hard. The grounds are immaculate. The pool is very large and clean. The restaurants we large as well and clean. The bathrooms around the resort are very well maintained as their is a maid posted in every one. The maids are all so friendly even though some of them can't speak much english. We especially like one who was funny her name was Benita.
The buffet was unbelievable. Their was so many options to choose from i couldn't believe it. There were two side to the buffet plus huge areas with desserts, fruits and salads. The breakfast menu consisted of many different items even though i stuck to scrambled eggs and bacon everyday there was still many other choices. The waiters were on the whole fabulous. We only had one time at lunch where we kind of had to get our own water but not a big deal. One waiter who i have yet to see mentioned on here is Rafael. He reserved our table ever night for use for supper, he had our glasses filled with water the minute he seen us coming into the dining room. By the second night he knew our drinks and had them all ready at the time he knew we wanted them he also had little sayings written on the table for us out of lentil beans. I will post pictures for you all to see. We are so sad we couldn't bring him with us. He was so sweet. We also met the manager of the resort one evening in the dining room. He came to our table and started chatting a bit them asked my husband to say 10 words in spanish and he would get us a bottle of champagne so with my help and my friends help we got a nice bottle of champagne. He spoke to us every day there after. His name is Sosa. Great guy.
The bar Staff are so great. They always had my drinks ready before my last one finished and they were very busy but always came to the ones who make them laugh. I have to mention a few. Sexy Boy, Simon, Ramon you are all fantastic.
The entertainment staff were great with the children and the guests. We met two of them who hung around with us allot and they were hilarious. Names to mention are Tequilla and Spaghetti. The show weren't bad but i have seen a little better but still fun to watch. We also took part in some of their games they put on and we had a blast and won some stuff as well.
We also met another great worker from the dreams casino on the Riu Bacahata resort his name was Julio. Or as i have nicknamed him Brown Sugar. He was great and enjoyed hanging around with us.
The beach i absolutely beautiful. We brought water shoes cause so many people said we should but we never used them once. We swam at the mambo beach just down from the merengue. Less coral reef there. Lots of beach chairs as well.
The rooms were fabulous. We had a suite on the second floor ocean view. Their was different towel art every day which was always nice to see. And if you left a note in your fridge with a tip the gentlemen who fills your fridge will leave you more stuff. Only one tip will get you extra stuff the whole week. The maids didn't always come the same time everyday but that's not a big deal. Sheets were all clean as well as the towels. Also we never heard anyone walking on the path below us so it wasn't at all like others have said in their reviews. Their were however some Canadians there for a wedding who caused allot of trouble by trashing rooms and getting so drunk they were going through other people's patio doors and trashing their rooms and they didn't even know them. I think some people should just grow up that is all that is. Thank god we were not even remotely close to where their rooms were. Yes the t.v.'s need to be upgraded but for as much time as you spend in your room what does it matter. And as far as others saying there are only 1 or 2 english channels. I found at least 6 so there are more then you think. Some times you just have to wait for the commercials to get over with to find out.
The pool was so nice not too cold not too hot. Always clean and lots of room until the weekend lol. The pool towels were all clean and the towel guy was there from morning till night.
The weekend yes the locals take over but they have a right to come stay there as well. I never once ran into any of them being rude of butting in front of me at the meal line or at the bar. They did however take over the pool lol. We could of went swimming but there was just too many of them. I did speak to one in the buffet line and he walked in front of me and i wasn't concerned and told him to go a head since his women was in front of me but he looked at me and said no you go a head. So they aren't as bad as they are made out to be.
The weather couldn't of been better in fact it was too hot two days in a row at 36 feeling like 41. But it didn't rain at all until late monday evening and most of the day tuesday but hey to have sun for the whole week and rain the last day isn't too bad.
The only one bad thing i can say about this place is something i witnessed with a guests and a local lady. What i over heard was disgusting but to each there own.
All in all i would definitly recommend this resort to anyone and will return again. We met some great friends and locals and will keep in touch with them all. If you listen to all the bad reviews you are missing out tremendously. I am a very picky eater and found something to eat and filled my belly everyday.
Just remember it's your vacation you make it they way you want it to be and make the most of it. Stay grounded remember where you are and enjoy it. It is a beautiful place to be and i have only been home for a full day and couldn't wait to let everyone know what a great time i had.
- Official Description (provided by the hotel):
- * Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Clubhotel Riu Merengue Hotel
- Club Hotel Riu Merengue
- Clubhotel Riu Merengue Puerto Plata
- Riu Merengue Dominican Republic
- Riu Merengue Puerto Plata
- Rui Merengue