We stayed at the Royal Suites from March 11-24th. Each year we travel with another couple and choose a different resort for new experiences. This has been our best trip with the Gran Bahia Principe Ambar, Dreams Punta Cana, and Dreams Palm Beach close seconds. The Gran Palladium complex is very large and as Royal Suites guests we had access to all - not a problem getting around as there was never a wait for transportation to the other sections. We did, however, generally prefer staying in the Royal Suites section. Everything was always very clean.
The staff are all wonderful - pleasant, polite, and very helpful. Tipping and/or small gifts are appreciated by all - particularly the gardners, people who sort the re-cylclables, and staff cleaning the public washrooms so please remember them as well. Oscar, our Butler was fantastic - spoke five languages - he made all our dinner reservations and when we had a small problem with the hair dryer in the room - he had a replacement one there in minutes. We were told that 60% of the Domincian economy comes from tourism and how much they appreciate the travellers.
The restaurants were very nicely decorated and always had a nice selection including those of us who are fussy - always had vegetarian options - We liked the Italian and French the best. It was never more than a five minute wait to access one of the computers in the main lobby which had wifi for those who brought laptops. There is a spa (Renova) - I used the gym regularly as part of a physio routine for health reasons. I generally went mid afternoon and it was never busy at that time - equipment was very modern.
The rooms closest to the beach were in need of an update and had a musty smell. They did however have an oceanview from some of these rooms. We opted for one of the newer buildings #5 and very quiet). Room was beautiful - very updated, no smell and everything you could need in the room - maximum five minute walk to the beach. No need to bring shampoo, conditioner, soap, body lotion, etc as it was all there. They also had travel toothbrushes, toothpaste, bath robes and a hairbrush in the room.
Note: The beverage selection is rated lower as I only like Gran Marnier and they did not have this (both Dreams did and the Ambar made it available when I had commented on it)
Hats off to the management and staff of The Royal Suites Turquesa by Palladium!
Hope to see you next year!
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana