We had our wedding at Paradisus Punta Cana and had a wonderful time! We were a little worried about the resort from reading previous reviews, but our group of 26 had a fantastic time. For those of you planning a wedding here are a few tips:
Wedding Planning: You will have to go with the wedding planner in Miami. I had to deal with Lauren Harder, and this was probably the most difficult and unsatisfactory experiences. She is not quick with emailing back and when you try to call her she is abrupt, sounds bored, and will make you feel as if she would rather be doing something else. Not the ideal personality to deal with when planning a destination wedding. Once on the Paradisus property, I met a few other brides who had similar experiences. I suggest using the wedding planner ONLY for wedding and reception arrangements. Do not use her for booking rooms. I asked to block a group of rooms and secure a rate that would not go up. This will require a fully refundable (but you will have to fight for it) $1000 deposit. I also asked if the rates would go down, would she honor the lower rate, which she said she would, but did not. What ended up happening is several of my guests had to practically beg her to lower the rate, and a few just decided to book online through the official website because that is where the better deal was, plus they received a $500 resort credit that could be used for the spa and wine upgrades. Once on the property, I found out that several of my guests did not receive the lower rate (which still wasn’t the lowest based on the online pricing) that other guests received. This is terrible business practice and extremely embarrassing. If planning a wedding, have all of your guests book online. Also, once you are fully paid, do not expect to receive any service from Lauren. She will send you an email telling you to deal directly with the wedding coordinator on the property. The only saving grace is working with Beryl Alvarez, who is in the Finance department. She quickly answered all emails and calls and corrected all the issues that probably do not fall under her umbrella.
If you want to have your entire wedding evening on the beach, and you are hoping for a specific day you will need to request this early. We requested our arrangements 11 months before to ensure we had a beach wedding and reception. I met a few brides who had to change their planned wedding dates and some had to have their reception elsewhere on the property because the beach locations were booked. This resort has an average of 25-30 weddings each month. On my wedding day, there were 3 different weddings occurring throughout the resort.
Wedding: If you are lucky to have Elizabeth (try to request her) as your wedding coordinator on the property, you will be blown away by what she is capable of doing. For all of our scheduled events, like out welcome cocktail party we had two days before the wedding, to the entire wedding day, she is there visibly working and making sure that everything is okay. She will even call you to discuss the weather the day of the wedding. She seems genuinely interested in making this a special event for you. If she was attending to any of the other weddings held on that day, she did not break a sweat or make you feel rushed. She is a true gem. I used several photos from Pinterest to show Elizabeth what I wanted, and she exceeded my expectations. Our wedding was beautiful! The cocktail hour was beautiful. The appetizers were not that great, but the open bar was flowing! The reception was gorgeous and so much fun. We hired a cigar roller who was huge hit with our guests and made for great pictures. My guests were floored away with how delicious the food was (we went with the “Under the Sea” menu). We made sure to tip (my maid-of-honor had envelopes ready to dole out before everything started) all those who were working at the ceremony, cocktail, and reception. The staff appreciated this and they made sure that entire evening ran seamlessly.
One note. If you are having an evening reception, ask your wedding coordinator to keep the cake refrigerated until you are ready to cut it. The cake was displayed beautifully and everyone gushed over it...for about 15 minutes. Then the bugs came. Within ten minutes the cake was covered with insects and we never cut it because it was disgusting. There was so much food, and the cake was huge so I’m not sure if anyone would have really had much, but we did miss out on pictures of the cake cutting.
Overall, we made the right decision to have a destination wedding at Paradisus Punta Cana.
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador ocean view suites, plus a one-of-a-kind oceanfront garden villa. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana