We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Incredible”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Club Med Punta Cana
Ranked #43 of 110 Hotels in Punta Cana
Certificate of Excellence
Briarcliff Manor, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Incredible”
Reviewed 9 April 2012

Vacation at Club med was amazing. One week felt better than reality, and left me dreading returning home. It was pretty much more than I'd hoped for, and left me stress free from high school work loads and 6 am mornings. Every day was productive, but my favorite places to be were the archery range and beach. I learned archery and windsurfing there, but it wouldn't be possible without the amazing G.O.s. Tony, Cyndie, and Jessi made learning archery easy, even back when I was doing it wrong. They were all extremely nice and talented and helped me get some bulls eyes by the end of the week. The Beach was also great, and I loved kayaking out to see the sunken ship every day. Miguel, Ivan, and Ronnie were awesome for helping me at the beach and making my stay fun. I loved learning windsurfing there too from Brit, who was an amazing teacher. The ramp was also one of my favorite places to go, with whom Vanessa made so much fun. It It was probably the busiest I've ever been, but I loved every minute of it.

Room Tip: Ask for a room close to the entrance
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 17 April 2012
Dear David K,
Many thanks for reviewing our resort! We’re thrilled you had such an incredible time with us! It’s great to hear our GO staff was friendly when teaching you archery and helping you at the beach. We’re thrilled your vacation with us was the stress reliever you needed. Thanks again for reviewing our resort. We wish you safe travels and hope you’ll visit again soon!
Best,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

7,964 reviews from our community

Traveller rating
    4,097
    2,419
    892
    378
    178
See reviews for
4,887
1,318
320
68
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (656)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2012

Returned from our trip 2 weeks ago. Travelled with a 3 and 1 year old. We booked at the last minute by phone and were told due to high demand they could only accommodate us by having us stay in one room for 2 days then another room for the remainder of the week. Because of the high reviews we decided to go for it. The room was a club room - very small and tired, in general need of updating. Our 1 year old developed a fever on the day after we arrived. The nurse was very helpful and even though the infirmary on site was not open she gave us ibuprofen, trusting that we would pay for it later. We approached the concierge regarding our room change to see if they would allow us to stay in the same room. They refused. Instead they told us we would have to check out of our room by 11 am and not be able to move into the other room until 3pm! They knew our son was unwell and required a lunch time nap. Even though they did suggest that we could moved into a room right at the edge of the complex requiring a 7-10 min walk each way and every time we wanted to access our room from the pool/ restaurant areas, they had no empathy and no interest to help us. We spoke to multiple people and asked to speak to the manager who refused and would only communicate via the front desk personnel. We were not allowed a late check out because apparently the people due to move into our room were arriving early that morning and they had agreed to a late check out for the people staying in the other room. That was very inconsistent and unfair towards us, especially given our sick child. In the end we spoke to the cleaner who was very accommodating and extremely nice (Pricilla). She told us when the other room was cleaned so that the transition was smooth and wasn't too disruptive for the children. The second room was a delux club and though it had the same furniture and was also in need of reno, it was much more spacious. We paid for wifi access in our room - it never worked. In fact the Internet was only accessible in the lobby/ reception area and was offline for a day. The pool area was great, the beach was fantastic and the restaurants were good. There was lots of choice but the quality of the food was not that great. The hours of opening are also quite late for a resort that is family orientated. We will not be going there again.

Room Tip: Go for the delux club if you have more than one child.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CanadianFamily843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 27 April 2012
Dear CanadianFamily843,
Thank you for taking the time to leave us a detailed review. While we’re glad you and your family enjoyed our pool, beach and restaurants, we are terribly sorry to learn that our resort was not accommodating to your needs. We constantly strive to create a friendly and supportive environment, and we assure you the service you experienced is not up to Club Med's high standards. We greatly value your insights, and we are looking into your concerns immediately. Thank you again for taking the time to review our resort. We wish you safe travels.
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hudson Valley, NY
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 April 2012

Very relaxing spring break with the kids. It was easy to stay busy or do nothing, depending on our mood. Many choices of places to enjoy the sun. Brittany was a great windsurfing instructor, and we found it easy to get kayaks, sailboats, and windsurfers. Fabulous massage at the spa. Our room was far from the center of the resort, but that wasn't a problem for us. Problems with a leaking ceiling were fixed quickly and the resort kindly laundered the clothes that took the brunt of the leak in the closet.

Room Tip: The two-room family space was just the right size, but next time I might look into the Tiara section...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peakaytea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 17 April 2012
Dear peakaytea,
We’re pleased you and your children had a wonderful stay at our Club Med resort! We’re glad to hear that you and your children found our outdoor activities, as well as our spa, to be very enjoyable. We’re also happy our staff was accommodating when you had ceiling dilemmas. Many thanks for reviewing our resort. We wish you safe travels and hope your family will visit again soon!
Best,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Orange, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2012

As a family with 3 kids ages 10, 8 and 3 this vacation was probably the best we have had. Club Med met every expectation. The room was perfect with a separate bedroom for the two older girls and the living area had a bed for the little one next to our room. The resort is beautiful. The pool is exactly what you expect on a vacation. Sprawling with different heights. Never felt crowded. The two restaurants were very good. Differing menus on every night provided variety. We always found something we liked. The beach bar is convenient for some fast food by the pool. On to the highlight of the trip. Mini Club and Petit Club were impeccable. Our kids loved it from the minute they got there. Amazing staff. For the older ones, Radames, Roody, Lucien, Sam are the funnest gang ever! The shows and activities for the the kids were awesome. Always entertaining and tons of energy. My older ones were "free" so they came and went with the group activities as they pleased and they loved the independence. Super safe, always a friendly staff member around so they felt like they owned the resort. The little one had the sweetest GOs. Francine, Roseline, Riguince were always there to welcome her with bug hugs and smiles. Every night she went to bed excited to go back. Her theater performance was to die for. 5 costume changes! The pool facility in the mini club is awesome. The staff called my little one princess and she really felt like one. 3 pools with one covered from the sun. They had treasure hunts, carnivals, water fights. A dream come true for the kids, even the one who is a "tween". They spent the whole week singing their group chant. Gave us parents much needed time to spa or play tennis. Evenings were great with performances every night for the whole family. We didn't get to experience the after 11pm activities (sleepy parents) but next time for sure! We will be back. Thank you Club Med and Barq (the GM) on an amazing vacation! "Punta Cana say hey!"

Room Tip: We had a perfect room in the Obando section. Worked for us as it is right in front of the mini club...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bernyaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 17 April 2012
Dear bernyaul,
We’re thrilled you and your family had such a wonderful time at our resort! We always strive to create a fun vacationing atmosphere for each and every guest and we’re happy we succeeded in doing so. We’re especially happy to hear your room was spacious, our restaurants were good, and our entertainment was fun for your children. Many thanks for reviewing our resort! Hope to see you and your wonderful family again very soon!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
State College, Pennsylvania
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 April 2012

Good food, large room with lumpy bed, very helpful staff, close beautiful beach. French, Spanish, English simultaneously.... we communicated.

Room Tip: Ask for ground floor with patio.
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 17 April 2012
Dear Nancy C,
Thanks for reviewing our resort! We’re pleased to learn you enjoyed our great food, spacious rooms, and helpful staff, as well as our beautiful beach. Many thanks again for reviewing our Club Med resort. We hope you visit again very soon.
Best.
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
U.S.
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 7 April 2012

Another fantastic stay at Club Med Punta Cana. It had just been a year since our first stay, but they have kept the programs, food, and shows varied and high quality. Of course the staff, especially at the kids' club (like Roger), remain energetic and creative. The resort was full, but it didn't feel like it. Suggestion: sign up for classes as soon as you get there. Looking forward to next year!

Room Tip: The smallest of the four room sizes was cozy but fine for me, my wife, and our 7 & 9 year-olds...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bergdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 17 April 2012
Dear bergdoc,
Thanks so much for taking the time to review our Club Med resort. We’re happy to learn that you had “another fantastic stay” with us! We’re also pleased you enjoyed our energetic and creative staff. We appreciate your insight and know future guests will be grateful for your suggestion about signing up for classes early. We wish you safe travels and are looking forward to your return next year!
Best,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2012

Club Med is Club Med. It has its own spirit and culture. If you are looking for a secluded, peaceful resort with ultra luxury service making you feel like you are the only one in the world… Club Med is not for you.

Club Med is about fun, friendship, sports, relaxation and freedom for parents and kids, in gorgeous locations with a team of GOs who are there for you all the time, GO-style.

We have been to high-end peaceful reports (in Anguilla for example) and love it. But as a couple, not as a family.

We just spent 11 days at Club Med Punta Cana: 2 adults, 3 kids of 10, 6 and 1.5 years old…  It was just the perfect family vacation. I repeat: family vacation, ie for the kids as much as for the parents. This is what Club Med is about: kids. They are happy and entertained better than any other kids club we’ve been to on many continents. You (parents) are then free to enjoy each other in all the ways, all day and night (yes night too). When and where can you do this in a total peace of mind and have your kids beg you to stay out late so that they can enjoy the pajama club?  
 
The resort
The resort is gorgeous and very clean, all the time, from early in the morning to late at night. It is huge. Everything is spacious so - even during crowded weeks - you don't feel packed.

Around the pool, especially on the kids side, it is rather loud but hey…
Pool-side chairs: yes you need to book them early (i.e. 7am) even if Club policy says you cannot do it. Pile up towels, books, bags etc so that you can have a chair at 9am after breakfast. If you don't, get a chair on the beach (much easier) and come back at noon.

There are two areas where you can enjoy more silence (few people hang out there): the Tiara area and on the other side, towards the spa where you have huge lawn area without any activities. Maybe this is where they should have an adult-only pool.
If you want more calm: relax on the beach. Lots of chairs, few in the shade though. I don't understand why they don't have umbrellas at the beach.

Topless tanning is allowed (it's a French club) but we actually didn't see many showing off their latest silicon job.

Beach boys are friendly (thanks to Juan).

The rooms
Basic but clean. We booked a standard room. Since you are supposed to be outside most of the time, it worked out fine for us. A/C worked well.
If you plan to send your kids to Kids Club, request a building close to it. It will make your life just easier.
There is a "biberonnerie" by the Baby Club: a room where you can wash baby bottles, get free milk, baby food, cereals and kids snacks.

The GOs
Fantastic team.
Let's face it: it's hard (very hard) work. They must be friendly with everything one, from kids to elderly, from sport-oriented people to beach combers, form French to Americans. Barq (Chef de Village, Village Chief) is the archetype of the GO: always smiling, friendly, sweet… to a point where it feels sometimes a bit too sweet and too much… But it is Club Med style. We know it's a bit fake but we like it.

Most GOs are truly wonderful. They go the extra-mile to make you feel good and entertain you. You should actually do lunch or dinner with them and go beyond superficial conversation: they are all great people.

Adult activities & The Bar
The range isn't great. Archery, tennis, rumba, snorkeling, kayak, scuba diving (paying). I wish they had more.
I recommend to go jogging before 7am, in the resort and along the beach: memorable peaceful experience.
Saturday is a slow day: lots of people are off. No kids club . Some activities are closed.

The bar (main bar and beach bar) are nice. Quality of the drinks vary a lot, depending on the experience of the GO. Paying drinks (e.g. some wines or champagnes) are prohibitive
The spa is wonderful: peaceful and treatments are excellent. Massages in little cabanas in the garden… hum…

At night it's show time: 08:15 for kids, 09:30 for all. Shows are great especially when they include circus activities (Madou is a former Cirque du Soleil athlete. He is wonderful). Of course GOs make you dance and scream together, sometimes on stage: just go with it and "don't be shy" (a club mantra). Kulikitaka (look it up on YouTube) will resonate long after you've left!

Kids and babies activities
This will make your stay paradise: kids absolutely love it and you can enjoy your days and night alone or with your spouse (or whoever you're with).

GOs are much better than in other kids club we went to. They speak French and English (usually with a French accent but it's fun) and Spanish in many cases.

We have a long list of names of GOs to thank. I am afraid to forget some if I quote names: Alban, Anessa, Radhames (what a show man), Sam, Folka, Mark, Alexandre, Obed, Cadeau etc who took care of our two older kids. You will not believe the show that GOs can make your kids do in just a few days. Get your camera ready!

You have the option to let your kids do dinner with their team at 7pm and then see the kids show.
For an extra $30, they can join the Pajama club from 9pm to 1am…. while parents party!

The baby club (our daughter is 1.5 years) is excellent and clean. GOs are so sweet and caring. Thanks to the Daphnees (there are many), Noemie and all those who made our daughter's stay wonderful. At drop off lots of babies cry but GOs are excellent at calming them down.

Food
For such a huge resort, food is excellent and diverse. After one week you will know all the dishes and wish you could go outside to try other things though.
Again: talk to the Chefs: you will learn a lot.
Two restaurants, one sort of "open air" (Hispaniola ) even if covered and one with A/C. At Hispaniola there are a few birds around but (unlike what some reviewers say) it's not an issue at all. The view is wonderful. Service better outside peak hours when staff isn't rushed. Those are not waiters per se. Don't imagine you are in a real restaurant. This is a fancy buffet. Many staff were very friendly, especially when you treat them with a smile and respect. (Saying "Hola, como estay?" to local staff won't hurt you!)
BBQ on the beach (lunch) was average. No fish.

The language
Club Med being French, you will find lots of French and Canadians at the resort. But rarely with the negative attitude often associated with the French. So let's say it's a trilingual resort (French English Spanish) with a French accent.

The Boutique (store)
Nice friendly but small and prohibitive especially for common stuff. Be ready to pay $40 minimum for sunscreen so pack everything in advance. There is only one store and you can't step outside the Club to shop around so they have strong pricing power and abuse it. Usually, you pay with your room key associated to your account but when you pay cash, insist of getting a receipt. In two instances, the salesperson took the dollars but returned no receipt, raising our suspicion about where the money went.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FamilleFiore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, 17 April 2012
Dear FamilleFiore,
We’re so thrilled that your stay with us was the “perfect family vacation.” It’s great to hear that our wide variety of activities allowed many options for all your family members. We’re also happy to hear that our resort was gorgeous, clean and spacious, and that your family thought our food was excellent and diverse. Many thanks for reviewing our resort. We wish you safe travels and hope you and your family will visit again soon!
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
1.0 km away
The Westin Puntacana Resort & Club
3.7 km away
Tortuga Bay Hotel Puntacana Resort & Club
2.1 km away
No photo provided
ApartHotel Lirio Cala
#101 of 110 in Punta Cana
5 reviews
Show Prices
Show Prices
Show Prices
9.6 km away
Sanctuary Cap Cana by AlSol
Sanctuary Cap Cana by AlSol
#42 of 110 in Punta Cana
4,421 reviews
5.4 km away
Fishing Lodge Cap Cana
Fishing Lodge Cap Cana
#89 of 110 in Punta Cana
115 reviews
12.8 km away
Eden Roc at Cap Cana
Eden Roc at Cap Cana
#9 of 110 in Punta Cana
345 reviews
Show Prices
Show Prices
Show Prices

Been to Club Med Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Med Punta Cana

Property: Club Med Punta Cana
Address: Apartado Postal | 106 Higuey Provincia La Altagracia, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Family Hotel in Punta Cana
#37 Top resorts Hotel in Punta Cana
#38 Spa Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Club Med Punta Cana 4*
Number of rooms: 631
Official Description (provided by the hotel):
Discover the Dominican Republic in this all-inclusive family resort, designed over a long white-sand beach, considered to be the finest in the world. Travel to Club Med Punta Cana with your family and enjoy a carefree all-inclusive vacation in this resort which flourishes beside a lagoon surrounded by magnificent grove of coconut palms. Fun moments filled with memories await your kids at Club Med world-famous children's clubs with dedicated activities and sports for children and teenagers from morning to evening, for each age group, and all coordinated by qualified and enthusiastic professionals. This newly redesigned resort has something for everyone, with amenities such as: Baby Club Med™*, a new Spa* with private pool access, exclusive private Oceanfront Family Suites, new dedicated programs for Mini Club Med™ including Le Petit Tennis(R), circus school and Baby Gym(R), Passworld for teens, and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Med Punta Cana Hotel Punta Cana
Punta Cana Club Med
Club Med Dominican Republic

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing