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“excellent hotel” 5 of 5 bubbles
Review of Dreams Palm Beach Punta Cana

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Dreams Palm Beach Punta Cana
Ranked #18 of 110 Hotels in Punta Cana
GreenLeadersSilver level
nj
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent hotel”
5 of 5 bubbles Reviewed 29 March 2012

the hotel was wonderful and clean. very nice staff, especially BEAUTY! they were interactive with everyone during the way and even at night. the food was excellent there were 5 beautiful restaurants and the entertainment was a blast! there was music every night and a show to go to. the casino was great also.

Room Tip: yes a wonderful room!
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank desi b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9,989 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,621)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Cape Cod, MA
1 review
5 of 5 bubbles Reviewed 28 March 2012

The accommodations were adequate, food was acceptable.

The Entertainment Team was fa-nominal!!!

Franky Boy, Beauty, Capuchino, Gasoline, Ilianna, LuLu, Usher,and the team were OUTSTANDING!!!!!! They made the whole experience enjoyable, engaging not only the adults, but included the children as well. They work hard, they work long hours.....they always are happy and energized even thought they don't get enough sleep :(

Room Tip: If you want direct access to ground level, ask ahead.
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed 28 March 2012

as im writing this revierw i am sitting on the beach drinking a pina colada. this place is amazing. its beautiful to say the least. palm trees and white sand clear waters and activities to beat the band. the food is plentyful and delicious and everything is presented with a smile. the staff go ot of thier way to make ypur stay amazing. the entertainment is "excellente" to say the least. each night thir is somthing on for you to see and so far everynight has been amazing from fireshows on the beach to outdoor movies...the entertainment staff are amazing especially frankie boy who I whighly recommend. their fun and carasmatic and at you beccon call all thru the day. they are like one big extended family...i cannot rate this hotel or destination any higher its only fault is that it is not closer to my home so I could holiday there more:(

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lynn k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winnipeg
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

This was probably one of the nicest resorts we've been to. From the hotel layout to the restaurant quality it's all top notch. We had a ground floor room (not normally our choice) but the room was absolutely beautiful with a large jetted tub and patio that led to a secluded low traffic area. All the restaurants were excellent, the Japanese was exceptional, serving Tepanyaki style. None of the restaurant took reservations prior. what you did was show up and if they didnt have seating ( which was rare) you were given a lighted pager went and had a drink elsewhere and usually before that drink was done your beeper went off. Much better than lining up in the morning to make reservations or forgetting all together and being sol.
Our only downfall to this resort was we did not feel comfortable leaving it.
Walking up the beach you got to a point where security met you and turned you back telling you it may not be safe to proceed. That was ok as it wasx a ways up the beach.
However we decided to walk in to the little town directly adjacent to the resort and into a large market. The merchants were relentless you could walk or browse without being hounded grabbed by the arm or shouted at because you failed to go into someones shop.
We found some of the people outside the resort just a little sketchy, nothing we could put our finger on just that internal feeling of unease. We've been to Jamaica and there's characters there and you have to be mindful of your surroundings but DR was just different.
And we like to get out of the resort and walk about and meet people and see the area.
However if you just want to kick back relax and be pampered in a beautiful setting this resort will not disappoint you.

Room Tip: Don't think there's a bad room Ours faced the water ground floor
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kenfromthepeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern VA & NYC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

This is an ok hotel. Our vacation was overall very good. Be careful of excursion people, they demand cash and not sure how much actually goes to the excursion. Housekeeping is spotty but hotel seems clean. Our room was always damp. Room service closes when it rains which is rather inconvenient. Overall we had a nice relaxing vacation and we would return to this facility

Room Tip: Go with Preferred side of the hotel
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Frequent_Travel_Diva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 27 March 2012

We recently returned from 8 days at Dreams Palm Beach. The weather was poor so that certainly affected the overall experience. I think we only had 2 days without rain and it was quite stormy. That meant that the ocean was pretty full of seaweed and garbage and the beach was poor due to that.

Lets start with the positives. The resort was very clean and the cleaning attendants were very good. The pool cleaning guy came around when asked and the rooms were well taken care of. General staff were polite but not overly accommodating. The evening shows were entertaining and our daughter enjoyed them. The one thing that I did think was very good was no reservations required at any of the a la carte restaurants which I thought would lead to long waits, but not so. We only had to wait for a restaurant seating one time and it was only for 15 minutes. That was great. The food was adequate and I suppose what one would expect from a Caribbean all inclusive. However nothing better than what I have had a much cheaper places in Cuba and Mexico.

Now to the negatives. Paying for the “Preferred Club” was an utter and complete waste of money. The “Preferred Club” lounge was rarely staffed and under stocked. It was billed as serving premium drinks however the main lobby bar had a much better and more premium selection. As well, the preferred club bar insisted on serving the drinks in plastic glasses which I absolutely cant stand (couldn’t even drink beer in a bottle). All this did was force me to walk a considerable distance across the entire resort to get better service and drinks from the non-preferred club, main lobby bar. Also, I am not sure if this is the case in all of DR, but this resort had no signature coctail. Cuba has Mojitos, Mexico has Tequila Sunrises, etc, but there was no fruity coctails here. All juice was either from concentrate or powder. This may be the norm in all DR but I was less than impressed with no fresh fruit juice in a Caribbean country. The preferred club restaurant had worse food than the buffet and as such we rarely used it and went to the buffet for most breakfasts and lunches. The preferred club restaurant was open to all in the evenings. Waiter service at the beach and pool was essentially nonexistent; once an hour if you were lucky and by the time they got back any drink was melted or warm (and yes, we did tip far more than most around us seemed to). The so-called preferred club section at the beach actually had worse service as it had less people in it, so we ended up not using that either. With the weather being on the poor side, one morning we enquired about the activities scheduled “in case of rain”. It was completely pouring and we were told that they didn’t have the rain activities as they were proceeding with the outdoor activities.

I would not return to, or recommend, this resort. Very overpriced in my opinion as one of the more expensive places I considered.

Room Tip: Dont waste your money on the "Preferred Club".
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  • Stayed February 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
9 Thank BobLawblaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Island
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Excellent trip! Food very good but avoid Asian restaurant. Beach glorious, staff experienced and superb, entertainment wonderful for kids and families. kudos to Gasolina, Rosa, Beauty and the entire staff that works 24/7 and always with a smile.

Room Tip: Just go beach front and preferred club.
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Stayed February 2012, travelled with family
Helpful?
2 Thank Calabria-Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dreams Palm Beach Punta Cana

Property: Dreams Palm Beach Punta Cana
Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Casino Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#17 Spa Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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