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“Dreams Palm Beach Punta Cana Dominican Republic”

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Dreams Palm Beach Punta Cana
Ranked #15 of 112 Hotels in Punta Cana
GreenLeadersSilver level
Reviewed 6 May 2012

after spending only a few short days at the resort we found the staff friendly, the service was beyond our expectations, The staff was helpful and always willng to help, Lucy at the Explorer Club was extremely kind and help dispite that fact that we did not have our child with us we would have no reservations leaving our daughter at the club during future stays at the resort. everything was excelllente!!!!!

Room Tip: all ofthe rooms seemed to to be comparable and close to everything
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  • Stayed: May 2012, travelled as a couple
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2  Thank angela h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,908 - 7,914 of 11,575 reviews

Reviewed 6 May 2012

We have just arrived back from a 9 night holiday from the dreams palm beach. Overall the hotel is very clean and the staff are excellent. Food is great, plenty of choice but please be aware if they offer you a room in block 9. This appears to be the oldest section of the hotel. The rooms are very damp. We had to be moved to block 6. This was ok but the bathrooms are very dated and not to be best standard. We decided to be upgraded to the preferred club, although at a price!!! The rooms here are much better and you are at a quieter side of the hotel. Much better if you want some piece and quiet from the noicer side of the beach. All the staff here were excellent and it is worth while going to see the shows. Gasolina kept everyone going so great work. Hand gel is provided everywhere, even every time you entered the restaurants. Lots of seaweed but very well kept. The staff worked very hard all day to clear this. The section of the beach outside drams appears to be the better side. Well done to all the staff and entertainment team who works so hard to keep everyone happy.

Overall a lovely hotel, shame about accommodation which lets it down slightly.

Stayed: April 2012
4  Thank Trevor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2012

We have a 4 year old and we went here to have a relaxing week...and we did! The property isn't huge but it's really lovely. The pools are great and the white sand beach was really beautiful. It was actually nice that it wasn't so sprawling since we had a dude with little legs to get around.

We ate at the italian (amazing fettucine with shrimp), mexican (2x) and japanese. They were all very good. Unlike what was reported, there was a wait if you wanted the counter where they cook in front of you at the japanese place. The buffet was good too with a lot of selection. Breakfast rocked!

They had shopping come in a few nights with local artists and jewelry and such. I wished I would have known it was coming (if it was in the daily bulletin I must have missed it).

The only negative we really had was that the room smelled bad. It was very musty/moldy smelling because it's just so damp and never really gets dry. We were on the ground floor. The room was really nice and in good condition and we did get used to it. We asked and they showed us a top floor room which smelled a bit better and had great ceilings, but it was still musty so we just stayed put (since there are no elevators to the 3rd floor). The bathrooms are a little small with the shower and toilet in close quarters. There is no bathtub which we were worried about with the kids but the shower has one of those hand held showerheads which our son had fun with and it worked pretty well.

We picked Dreams because of the kids club and then we only took him there once. 2 reasons why...the kids pool was awesome. big enough so you weren't on top of each other and still with good drink service!!! We tried the kids club but our son is shy and the first day we registered at the club and then had to take him to go find the kids while they were out and about...we tried to get him to join and he didn't want to...which isn't their fault at all. But we tried see if he would stay with them and he kinda wandered off (we were watching but he couldn't see us) and they really didn't do anything. It could have been cause they realized we were still there...anyway...we didn't feel as comfortable leaving him since they went all over the resort. We did drop him off one day it was rainy and he played in the club only and loved it. I saw them later in the week with the kids at the pool and they seemed to be watching them pretty closely. I think if our son was a little older and more outgoing it would have been fine. They were really nice to him and always said hi when they say him.

We didn't really do a lot of the group activity things so we really didn't feel the warmth, welcoming fun that a lot of the people mention...i think all that staff energy is focused on the young and fun vs the familys!

Overall, we had a nice trip, the kiddie pool rocked and the beach beds were fabulous!

Room Tip: No elevator.
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  • Stayed: March 2012, travelled with family
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4  Thank Marvella36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2012

We had a wonderful time here! The staff was so welcoming and nice we quickly became friends with all the entertainers there. There are always activities to keep my antsy husband happy. The beach was nice and clean and there were no vendors to bother you. The food was amazing and the entertainment each night was great. We cannot wait to go back to this resort!

Room Tip: Picking a room not on the bottom fllor like ours was may help with the dampness created by the humid...
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  • Stayed: July 2011, travelled as a couple
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1  Thank blue811blondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2012

This was the best trip ive been on in my life. we had a great time on the beach amd the rooms were really nice. the service was also great at all the bars and resturaunts. we were here for my cousins wedding and it stopped raining just in time so that they could have it on the beach, And there was a cool dude, beauty, that was helping us out with everything we needed.

  • Stayed: May 2012, travelled with family
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Thank jimmy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2012 via mobile

Been here for almost 2 weeks and loving every minute of it. The hotel is very clean, staff are so friendly and the waiters have been amazing! Special thanks to Beauty from the entertainment group! A great and very fun guy, you made us feel like part of the family. Enjoy your time off, it is certainly well deserved

  • Stayed: April 2012
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1  Thank wickedwicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

My husband and I went to our first all-inclusive trip to Dreams Palm Beach Punta Cana, and we were blown away by the great experience we had. Aside from the long check-in and some of the seaweeds on the beach, Dreams Palm Beach is definitely a place to come back to.

I think the reason we had a long check in is because there were a lot of people checking in. I know the staff don't have any control over this, and we understood. Our friends who came the next day didn't have the same issue. Theirs was quick and fast! In any case, the 2 drinks of mimosa on arrival made up for the wait.

Despite the sea weeds on the beach, for me, it wasn't that bad. The beach has white, fine sands with nice warm water. It was very lovely.

Our room was clean, and the towels and drinks in the mini bar were freshly stocked every day. The only negative thing was that if you have loud neighbors, you can hear them in the hallway or through the vent.

The staff was very friendly and accomodating. The food and drinks were awesome. The property itself is very clean and relaxing. There is always a chair for you to sit down by the beach or by the pool.

The entertainment team has all these amusing activities to do everyday. you are never bored.

We would definitely come back, and next time it will be with our two kids.

  • Stayed: April 2012, travelled as a couple
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3  Thank Rosalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dreams Palm Beach Punta Cana

Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Casino Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range: $270 - $827 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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