My wife and I stayed at the Esmaralda from Jan 31st to Feb 7th 2012. Our flight to Punta Cana was delayed 3 hours and by the time we got to the Esmaralda we found that the resort was over-booked and our room was not available. They sent us over to the Ambar (Adults Only) where we spent one night. You may say this was a major inconvenience but since we were contemplated staying at the Ambar it was actually very nice. The service is top notch at the Ambar and the food at the buffet better than the Esmaralda. The next day we got the room we wanted at the Esmaralda along with VIP bracelets and a 100USD resort credit (which we used to buy most of our souvenirs). The room at the Esmaralda was perfect (91215) on the third floor. Perfect view of the pool and ocean and a king size bed.
We ate at the buffet on the second night and we both agreed that for the rest of our vacation we were going to eat Ala Cartes only. So we booked at the Bella Italia twice (Esmaralda), El Olivo Mediterranean (Ambar), Don Pablo (Ambar) and El Meson (Bravaro). Our favorite was the Bella Italia by far (Thanks Brody!!!). The El Olivo was very good as well. The El Meson was good but not great. The Don Pablo was good but definitely over rated.
Service in the rooms, bars and restaurants around the Esmaralda was for the most part excellent. We enjoyed having access to WIFI in the lobby and the pool area. At times we could even get it on our balcony.
The advertised waiter service at the pool and beach is really really hit and miss. The guy was great (can’t remember his name) but he seems to serve a few and then leaves for hours. Maybe he is serving both the pool and the beach or helping in the restaurants… who knows. Waiter service would really be nice at the adult’s only jacuzzi area. But really it doesn’t hurt to get off your butt every once in a while anyway.
Now I have to vent: The practice of leaving your towel out to reserve chairs. We tried really hard not to do this and only left them before breakfast and during lunch. But to see chairs taken all day and no one in them was extremely frustrating. I saw the staff pick up arm loads of towels from the pool area at the end of the day that no one had come back for. Some people have no consideration for others. There; now I feel much better.
Beautiful grounds, very friendly staff, great room, great food and drinks (I even liked the white wine). We will definitely recommend this place and maybe go back someday (for us it’s off to another island next time – been to DR twice).
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana