Just got home yesterday from a week at the Esmerelda. All I can say is fantastic! A few glitches-- nothing big-- but I'll get to that. The point is I booked based on the reviews here on Trip Advisor and you are reading this review because you are considering this hotel. Book it!! Don't hesitate- it is the most beautiful property on the Gran Bahia Principe Punta Cana property and trust me-- this property is huge. The Esmeralda's four buildings are the closest to the beach and oh what a beach it is!
Here is my low down:
The front desk-- Esteban and Olga were amazing and so accommodating. There was a glitch with our room- but Esteban worked hard and got us a perfect room in Building 91.
The room-- Super clean, spacious, and tons of little touches that make you feel so comfortable. A pillow menu-- a very comfortable bed, chocolates at night, clean towels throughout the day. Marilennis- our personal butler-- yes! Everyone has a butler. Marilennis was so helpful, friendly and always asked us if we needed anything.
The pool-- here's glitch #1. It's too warm. I know that it's super hot out and keeping the pool's temperature cool may be tough-- BUT-- they really have to figure this out. It just wasn't fun or relaxing-- laying out in the sun and jumping into a pee-warm pool. (Sorry!!)
The trams-- getting around this enormous property is made easy with the trams that transverse the grounds. But a nice evening stroll is also easy -- although we did get lost the first night.
The restaurants-- I know that meals at all-inclusives can be very hit or miss. NOT HERE!! The food at all the 'ala cartes' we went to were phenomenal-- no joke! Besides being beautiful facilities with impeccable service from the person filling our water glass to the waiters. We went to the following restaurants:
Don't hesitate to go to any of them but my favorite was the Don Pablo.
The Jazmin buffet for the Esmerelda property was also great. We did breakfast and lunches here without complaint.
Pueblo Principe-- is the local "town" area on the Gran Bahia grounds-- it houses several stores, outdoor vendors, several bars, a huge outdoor sitting area with a stage-- that had a live band on two of our four nights. And the casino-- ahh-- the casino-- glitch #2. A tiny closet of a casino with a handful of slots, two roulette tables and 3 blackjack tables -- that it. Not horrible-- but what is horrible is that they charge you for drinks!! That's right-- anywhere on the property you can get a free drink but you have to pay for drinks at the casino. Unheard of!!!! Couldn't even get a glass of water!
The beach-- beautiful, blue waters.Palm trees everywhere. Lots of chairs and not as many little huts but I found you have to get up VERY early to get a good spot. A lot of water sports leave right from the beach so it got a little noisy sometimes. Not a big deal to me.
Overall-- a truly fabulous trip. Thank you, Esmerelda!! Can't wait to see you again.
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (free of charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (free of charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana