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Reviewed February 22, 2017 via mobile

Finishing up a great stay with great service from our butler Miguel. He took care of all of our needs and made this a memorable stay. The Royal Service is worth it providing access to the adult only areas and the Palazzo restaurant with full service for all 3 daily meals. The food on property has been very good including Aqua, Fuego, the hibachi restaurant and Blue Agave. If I return to DR I would definitely come back.

Stayed: February 2017, travelled with friends
Thank JRK20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 22, 2017

Hotel in some areas outdated. Our butler (we stayed in royal service adults only) was just average at best. Choice or restaurants very poor... royal service had one Resturant. .. which I thought was the best but gets tiring everynight. Steaks at rare the steak house were awful and if you wanted a permium cut there was an extra charge. Hibachi average...venta not good. Thought Melia the level was a better choice.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank 590ralphb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 22, 2017

BIG THANKS to Fermin Rota (Butler) and Juan (works in buffet). They provided us GREAT SERVICE along with their nice smiles that lit up the day! Please spray property for MOSQUITOES!!! Alicia & Michael

Room Tip: This hotel does not have elevators. Try to get a room on the first floor somewhere. More lights needed in corridors!
  • Stayed: April 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Alicia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 22, 2017 via mobile

Yohelvi butler gave us great service. He made us feel welcome, made great reservations for us and left many great surprises in our room! We had a great time during our stay! Would highly recommend his services to anyone!

Stayed: February 2017, travelled as a couple
Thank GaryW3584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 22, 2017 via mobile

Yohelvi A and Angel our butlers were part of the Royal Service and made all our dinner reservations for us and allowed us to have a nice stay

The resort was lovely and food was delicious had a wonderful time

Stayed: February 2017, travelled as a couple
Thank sstip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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