Just got back from a seven day stay at the Sivory last week. My wife and I had a fantastic time, this was one of the nicer properties we have ever stayed at. This review will be kind of long, so I have seperated into categories.
The room was huge, with nice furnishings and a tile floor. Everything seemed modern, clean, and stylish. The bathroom/shower area had a seperate hot tub and an enourmous double shower. I think I've stayed in hotel rooms smaller than the Sivory bathroom. There was a nice outdoor sitting area with a small table, two chairs, and two loungers built into the small half wall. We spent a lot of time out here, especially between coming home from the beach and heading to dinner. There is a small fridge that is stocked daily with bottled water, pepsi, and Presidente beer, which was a nice feature. It was stocked each day. Their is also an in room wine chiller with twelve bottles, including a cava, rose, white and red. These are included if you are on the all inclusive plan and are not great but were certainly drinkable.
This was something that I was a little nervous about as we have had some bad experiences with food at several all inclusives. Overall, Sivory exceeded our expectations with its selections and we had a few really outstanding things. They strive to really offer a five star experience with the food, and there is nothing close to the mass produced buffet food that you will see at other all inclusives. They have an asian (Tau), dominican (La Veranda), and french (gourmand) restaurant as well as a pool side tiki shack where you can order snacks and an extensive room service menu. Gourmand is the only AAA 4 Diamond restaurant in the Dominican, but was actually our least favorite spot for dinner. The menu there was pretty ambitious with some deconstruction/molecular gastronomy type ideas. Maybe we just caught them on an off night. Some of the highlights were the lobster at tau, the dominican stew at la veranda, the ceviches (both at Tau and from the pool bar), the croque monsuier form the pool bar, and the pesto and lobster bisque from room service. There were a few misses too, but that is to be expected as we ate almost twenty different meals on the property over the course of the stay. We did not grow tired of the food at all and felt it was the best food we've ever had at an all inclusive. As a comparison we stayed at the Royal Playa del Carmen two years ago and the Sandals Royal Bahamian last year and felt that food at Sivory was WAY superior to either, especially the Sandals. We had the all inclusive plan and I think we saved a few bucks as the drink and food prices on the menu are quite high and we drank and ate a good amount - I mean, its vacation after all. Regardless, it was really nice to not have to even think about the prices when ordering. The drink selection was good and the drinks were well made for the most part - we especially recommend the pina colada, bloody mary, and mimosa. The resort serves presidente beer. One other really cool feature was that they would bring a tray with fresh rolls and donuts, hot coffee, and fresh squeezed orange juice to your room and leave it set up outside your door each morning. We left a note asking they leave it at 8:30 each day, and it would show up like magic each morning. Starting the day with a nice light breakfast out on the patio (and occasionally a mimosa) was wonderful.
Definitely the best service we have ever experienced. The staff will go above and beyond to make you happy and always do it with a smile. Food and beverage services are available at the pool and on the beach. I had a question on booking an excursion (we took part in the canopy zip line excursion in the Taino mountains. This was really fun, but if you go be ready for a bumpy hour long drive in each direction) and the front desk replied to my emails promptly before our stay. It is true that some of the staff are extremely limited in their English, but I think they all knew more English than we knew Spanish and communication was not an issue. We had fun with serval of the staff members learning a little Spanish.
The resort has a decent sized pool that is well situated just off the beach and has a pool bar/tiki shack for drinks/lunch/pool service. There are plenty of loungers set up around it and we never had a probelm getting sun or shade. The resort was not too crowded when we were there (probably between fifteen and twenty rooms booked most days), so space may be more at a premium if they are at capacity. The beach had some pros and cons. If you require a white sand beach with crystal blue waters, you may need to look somewhere else. The sand is soft and clean but is more of a brown color and the the water was a browish color also the first two days we were there (I think because some rain had stirred it up). However, the last few days we were there it was much clearer and a pretty blue. The beach in front of the property (probably about 200-300 meters is really well maintained and clean. However, if you walk past that point you will see some trash. It is a pretty short walk down to the Zoetry resort next door if you want to check it out. The beach is super private - the most people we ever saw down there was probably around 10 or so. It was great to not feel like sardines squeezed in amongst a ton of other beach goers. At times it feels like you are on your own private island. You can also order lunch and drinks down at the beach.
Minimal if you don't count being in a tropical paradise with friends/loved ones, having access to a great facility, and wonderful food. They have a live band at the outdoor lobby bar three nights a week, a cigar rolling exhibition, and a pool table. Overall, the atmosphere is classy and laid back. We had a ball. If you need an entertainment team setting up beach volleyball games, loud pop music at the pool, and daily limbo contests, this resort may not be for you.
We didn't spend too much time at the spa. On the last day we had a shower treatment that was supposed to help with sunburn. It was very relaxing and I would recommend. The staff seemed knowledgeable and friendly.
Overall we had a wonderful time and I came back from vacation relaxed, refreshed, and happy. We just wish we could have stayed a little longer. Highly recommended.
- Official Description (provided by the hotel):
- This welcoming AAA 4 Diamond awarded and member of SLH sandy beach hotel is high on style and comfort. East Asian influences are seen throughout combining the natural beauty of the eastern Caribbean with the style of a traditional Polynesian paradise. Each of the beautifully designed rooms features the finest furnishings and has a private balcony or patio. There are 3 unique restaurants including the AAA 4 Diamond awarded Gourmond restaurant and an extensive wine library housing an impressive selection of 8,000 bottles of the world's finest wine to enjoy, recognized with the Wine Spectator "Award of Excellence" for 2013, 2014 and 2015. And the Aquarea Spa & Wellness Center, will help you achieve the maximum level of relaxation during your stay. Whether walking the pristine beach, lounging by the infinity pool or experiencing Caribbean-infused cuisine, you are guaranteed personalized service and exceptional luxury in a Adults-only environment. ... more less
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- Also Known As:
- Sivory Hotel Punta Cana
- Sivory Punta Cana
- Punta Cana Sivory Hotel