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“Excellent” 5 of 5 bubbles
Review of Sivory Punta Cana Boutique Hotel

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Sivory Punta Cana Boutique Hotel
Ranked #67 of 110 Hotels in Punta Cana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 6 April 2012

Just got back from a seven day stay at the Sivory last week. My wife and I had a fantastic time, this was one of the nicer properties we have ever stayed at. This review will be kind of long, so I have seperated into categories.

Room -

The room was huge, with nice furnishings and a tile floor. Everything seemed modern, clean, and stylish. The bathroom/shower area had a seperate hot tub and an enourmous double shower. I think I've stayed in hotel rooms smaller than the Sivory bathroom. There was a nice outdoor sitting area with a small table, two chairs, and two loungers built into the small half wall. We spent a lot of time out here, especially between coming home from the beach and heading to dinner. There is a small fridge that is stocked daily with bottled water, pepsi, and Presidente beer, which was a nice feature. It was stocked each day. Their is also an in room wine chiller with twelve bottles, including a cava, rose, white and red. These are included if you are on the all inclusive plan and are not great but were certainly drinkable.

Food -

This was something that I was a little nervous about as we have had some bad experiences with food at several all inclusives. Overall, Sivory exceeded our expectations with its selections and we had a few really outstanding things. They strive to really offer a five star experience with the food, and there is nothing close to the mass produced buffet food that you will see at other all inclusives. They have an asian (Tau), dominican (La Veranda), and french (gourmand) restaurant as well as a pool side tiki shack where you can order snacks and an extensive room service menu. Gourmand is the only AAA 4 Diamond restaurant in the Dominican, but was actually our least favorite spot for dinner. The menu there was pretty ambitious with some deconstruction/molecular gastronomy type ideas. Maybe we just caught them on an off night. Some of the highlights were the lobster at tau, the dominican stew at la veranda, the ceviches (both at Tau and from the pool bar), the croque monsuier form the pool bar, and the pesto and lobster bisque from room service. There were a few misses too, but that is to be expected as we ate almost twenty different meals on the property over the course of the stay. We did not grow tired of the food at all and felt it was the best food we've ever had at an all inclusive. As a comparison we stayed at the Royal Playa del Carmen two years ago and the Sandals Royal Bahamian last year and felt that food at Sivory was WAY superior to either, especially the Sandals. We had the all inclusive plan and I think we saved a few bucks as the drink and food prices on the menu are quite high and we drank and ate a good amount - I mean, its vacation after all. Regardless, it was really nice to not have to even think about the prices when ordering. The drink selection was good and the drinks were well made for the most part - we especially recommend the pina colada, bloody mary, and mimosa. The resort serves presidente beer. One other really cool feature was that they would bring a tray with fresh rolls and donuts, hot coffee, and fresh squeezed orange juice to your room and leave it set up outside your door each morning. We left a note asking they leave it at 8:30 each day, and it would show up like magic each morning. Starting the day with a nice light breakfast out on the patio (and occasionally a mimosa) was wonderful.

Service -

Definitely the best service we have ever experienced. The staff will go above and beyond to make you happy and always do it with a smile. Food and beverage services are available at the pool and on the beach. I had a question on booking an excursion (we took part in the canopy zip line excursion in the Taino mountains. This was really fun, but if you go be ready for a bumpy hour long drive in each direction) and the front desk replied to my emails promptly before our stay. It is true that some of the staff are extremely limited in their English, but I think they all knew more English than we knew Spanish and communication was not an issue. We had fun with serval of the staff members learning a little Spanish.

Beach/Pool

The resort has a decent sized pool that is well situated just off the beach and has a pool bar/tiki shack for drinks/lunch/pool service. There are plenty of loungers set up around it and we never had a probelm getting sun or shade. The resort was not too crowded when we were there (probably between fifteen and twenty rooms booked most days), so space may be more at a premium if they are at capacity. The beach had some pros and cons. If you require a white sand beach with crystal blue waters, you may need to look somewhere else. The sand is soft and clean but is more of a brown color and the the water was a browish color also the first two days we were there (I think because some rain had stirred it up). However, the last few days we were there it was much clearer and a pretty blue. The beach in front of the property (probably about 200-300 meters is really well maintained and clean. However, if you walk past that point you will see some trash. It is a pretty short walk down to the Zoetry resort next door if you want to check it out. The beach is super private - the most people we ever saw down there was probably around 10 or so. It was great to not feel like sardines squeezed in amongst a ton of other beach goers. At times it feels like you are on your own private island. You can also order lunch and drinks down at the beach.

Entertainment

Minimal if you don't count being in a tropical paradise with friends/loved ones, having access to a great facility, and wonderful food. They have a live band at the outdoor lobby bar three nights a week, a cigar rolling exhibition, and a pool table. Overall, the atmosphere is classy and laid back. We had a ball. If you need an entertainment team setting up beach volleyball games, loud pop music at the pool, and daily limbo contests, this resort may not be for you.

Spa

We didn't spend too much time at the spa. On the last day we had a shower treatment that was supposed to help with sunburn. It was very relaxing and I would recommend. The staff seemed knowledgeable and friendly.

Overall we had a wonderful time and I came back from vacation relaxed, refreshed, and happy. We just wish we could have stayed a little longer. Highly recommended.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank cmw182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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984 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
fort worth, texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 April 2012

For my family, this hotel was wonderful and worth the money!! The moment you set foot on these premises you feel relaxed! We loved the fact that it was not a huge impersonal hotel. The staff was very efficient, professional and friendly!!

The beach is amazingly beautiful, the food is delicious and came with many different wine options. The rooms were spacious and gorgeous!! It was a perfect place to relax.

Wonderful for a few days or a week.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mharlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
washington dc
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

Beautiful hotel at the far end of the Punta Cana area, far removed from the large AI's. Some reviewers claim this resort puts up a false luxury. I think this really depends on your view of luxury. For my wife and I, our favorite places to stay are the smaller resorts that really exude a feeling of barefoot, casual luxury. We're not interested in the Ritz or Four Seasons when we travel to the islands. Last year we did Laluna and a few years ago we did Young Island (we've been to the islands over 20 times in the last 15 years). Loved them both and this resort had a similar feel. While the resort could definitely improve in a few areas, overall we very much enjoyed ourselves for 7 nites and 8 days.

PROS:
1) People - Wonderful friendly people who always greeted with you with a smile. Was the service slow at times? Sure. But so what? This isn't New York.
2) Food - frankly, this could be a bit of a con. While some of the food was not great, we were able to fing things that we really enjoyed, such as the pasta, steak, and many of the appetizers. I was surprised though that they did not have great fish. BTW - we did not do the all inclusive and probably came out ahead.
3) Location - Loved being that far removed, although you need to be prepared to spend most of your time at the resort. This was not an issue for us.
4) Room - Large and well decorated. Cool, inviting decor. Not sure of the style (south pacific?) - if you look at their web site, the rooms are accurately presented.
5) Hotel - Nice laid back design. Restaurants have thatched roofs. No large buildings (4 rooms to a building for the guest room). Cool lobby area and cirag lounge.
6) Spa - had a great message (not the "conservative" rub down you get at the country club). The spa itself is fairly small and simple, but keeping in the style of the resort.

CONS:

1) Water - as others have noted, the resort is near the mouth of a river. It rained hard one day when we where there and that was enough to turn the water brown for half of our trip. This was probably the only reason I did not give this resort 5 stars.
2) Town - for those not familiar with Punta Cana, there is not really much of a town. If you like to venture out, you're best bet is probably the other resorts. The ones we wanted to go to charged hefty day passes and we didn't think it was worth it. As I said above, we are ok with staying put in a remote area, but my guess is that most people usually like to get out briefly at least once or twice.
3) Beach loungers - minor comment, but the loungers really should have cushions like the pool loungers have. They are quality loungers, but it gets a little stiff if you're going to sit there for hours like we did.

Overall, very much enjoyed ourselves and would certainly go back.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank makjes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

I am a travel agent sales manager and have dealt with a lot of different people in many different resorts, but i can say when I called this resort to get prices and information, I was extremely lucky to talk to a gentleman by the name Alex Dameus. He was very helpful. He answered all my questions and even more about the rooms and offers. He showed interest and was talking about the resort as if he was the owner. He cared and I could tell he was honest in all the information he gave me. He even sent me an email right after we hang up as he promised with even more details and pictures.
Thank you Alex. It is employees like you who make resorts stand out. I will definetly stay at the
Sivory Punta Cana.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AmyHala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caribbean
Level Contributor
205 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed 19 March 2012

This hotel was so beautiful, the room super nice and big, we had a roman tub and a small private pool in our patio that was overlooking the ocean, service was top of the line and breakfast was served in the room, very elegant and quiet, the big pool was also very nice, the food was very good, service was fantastic

Room Tip: Request an oceanview room with the private pool
See more room tips
  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank rosannar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
colorado
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 16 March 2012

This hotel is very over priced and the grounds need to be updated. There are better choices next door at Zoetry Agua Punta Cana. It's rating as a luxury hotel is far from it.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank brooklyndodgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsford, New York
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 March 2012

We have travelled extensively at top notch resorts in the Caribbean.
This place is superb.
If you want it to be exactly like home, then stay home.
They speak english much better than most Americans speak Spanish.
The service and food are vey good.
The beach and pool lovely.
The air is one of quiet elegance.
If you can afford to come here do. This is not a budget resort.

Room Tip: Spend the extra money for the Ocean View or the Ocean Front
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Deb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sivory Punta Cana Boutique Hotel

Property: Sivory Punta Cana Boutique Hotel
Address: Uvero Alto Road | Playa Sivory, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Punta Cana
#46 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sivory Punta Cana Boutique Hotel 5*
Number of rooms: 55
Official Description (provided by the hotel):
This welcoming AAA 4 Diamond awarded and member of SLH sandy beach hotel is high on style and comfort. East Asian influences are seen throughout combining the natural beauty of the eastern Caribbean with the style of a traditional Polynesian paradise. Each of the beautifully designed rooms features the finest furnishings and has a private balcony or patio. There are 3 unique restaurants including the AAA 4 Diamond awarded Gourmond restaurant and an extensive wine library housing an impressive selection of 8,000 bottles of the world's finest wine to enjoy, recognized with the Wine Spectator "Award of Excellence" for 2013, 2014 and 2015. And the Aquarea Spa & Wellness Center, will help you achieve the maximum level of relaxation during your stay. Whether walking the pristine beach, lounging by the infinity pool or experiencing Caribbean-infused cuisine, you are guaranteed personalized service and exceptional luxury in a Adults-only environment. ... more   less 
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Also Known As:
Sivory Hotel Punta Cana
Sivory Punta Cana
Punta Cana Sivory Hotel

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