The property is very nice 51 ocean front suites, however the Robinson Crusoe walk way to the upper story rooms is hazzardous and falling apart. We witnessed several staff members slip and fall lossing the entire room service platter. This needs to be torn off and a proper deck walkway with lighting built in its place. The restaurants and SPA were all very nice. Work out room could use some updated equipment but is fine for a resort this size.
This is an extremely high value resort, for what you get vs. what you pay, but you must keep in mind this is the DR and the infrasturucture of this country is just not that highly established. The staff is extremely friendly and will go out of their way to please- they brought us a Sea Food extravaganza personally prepared for our group at 2:30 am one morning after a long evening at the bar.
The biggest issue is setting your expectations correctly; while the staff goes out of their way to please, their is clearly a language barrier with few staff members who can actually speak English which makes things very challenging.
All this said, it is a nice resort, really nice property overall, great food, and a very accomodating staff. Keep in mind it is the DR and you will have a great time for the money.More