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Reviewed March 19, 2016 via mobile

Great resort for relaxing! Food fabulous, service first class and accommodations superb. Our butler "Jesus" was "excellente". The beach is very clean with ample seating and beach service. Had facial at the Spa, "Olga" was wonderful! Would highly recommend Zoetry!

Date of stay: March 2016
Trip type: Travelled with family
Thank Anne2330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this reviewResponded March 25, 2016

Taigüey: Good Day - Good Sun!

Dear Guests,

I wanted to let you know how much I appreciate your feedback regarding the Fabulous experience you lived at our Zoëtry Agua. In fact, it will motivate us to attain further progress at what we do with dedication.

I am delighted to read that our staff, especially Jesus took such good care of you during your stay reaching beyond your expectations.

At our magnificent Zoetry Agua, all our staff is involved into making sure our visitors have a memorable experience during their holidays. Therefore it pleases us greatly to hear that we could impress you and that you have taken the time to recognize our efforts

Thanks once more for the opportunity you gave us to assist you and for recommending our resort... We can't wait to have you back to our Paradise again.

Namasté,
Joaquin Ariztegui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 19, 2016 via mobile

The services is this place is amazing, when we arrived at the hotel they received us with fresh towels and the drink of the day. Our butler Willyn made sure we had a wonderful vacation and a special lunch on the beach... the staff is amazing and, special thanks to the chef Guillermo for a special lunch.

Date of stay: March 2016
Trip type: Travelled as a couple
Thank Billy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this reviewResponded March 25, 2016

Taigüey: Good Day - Good Sun!

Dear Guests,

I would like to thank you for your valued comments, especially the mention of our Team members that stood out for you during your stay in our Resort.

We are so glad to read your heading where you expressed the memorable experience you spent with us. At Zoëtry Agua Punta Cana you will always find an absolutely quiet atmosphere that allows you to enjoy our limitless services. You can appreciate a delightful cocktail on the beach, call for a spa treatment to stimulate your senses and spirit or simply contemplate our private paradise… We create an unparalleled experience that I think achieved your expectations!

Thanks once more for expressing such a nice words... We would be delighted to have you back again.

Namaste,
Joaquin Ariztegui

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Reviewed March 19, 2016 via mobile

Our honeymoon at Zoetry was unbelievable. With Bayron as our butler, we always were very well taken care of and easily had any questions answered. He booked several "extras" for us that we wouldn't have known to book otherwise. He does an awesome job! We also got to know Alejandro who was the best bartender at the resort. He made us incredible drinks all week and called us by name from the first day we met him. He went above and beyond several times to help us and made us feel at home. We left with a new friend in Alejandro and he made our trip awesome. Make sure you get to know both of these guys on your stay!

24hr room service was awesome. Make sure to ask who you are speaking with and get to know those guys. Ruben was so nice and wanted to make us special dishes for our honeymoon. Again, above and beyond standard service to make us feel at home.

All restaurants were incredible, but our personal favorite was Olena (front of the resort).

Also make sure to hang out at the swim up bar. Lots of fun and close to the afternoon activities.

My wife and I can't wait to come back! Great stay.

Date of stay: March 2016
Trip type: Travelled as a couple
1  Thank gabehyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this reviewResponded March 25, 2016

Taigüey: Good Day - Good Sun!

Dear Guests,

First than anything, I would like to thank you for your review, it made me happy to read your comments that really motivate us to provide our best service.

It pleases us so greatly to read that you enjoyed an Incredible Honeymoon as your heading says, and that thanks to our staff, especially Bayron our professional Butler you had a memorable stay.

Zoëtry Agua is an intimate paradise where everyone finds unlimited privileges, we surprise our guests with special treat in order to go beyond their desired expectations, however you will not find this kind of experience on a typical all-inclusive since our guests are special and we have offer our highest standards to them.

Thanks once more for having given us the opportunity to serve you... Zoëtry Agua will always be your home in the Caribbean.

Namaste,
Joaquin Ariztegui

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Reviewed March 18, 2016 via mobile

The property grounds are beautiful, staff is very nice. Our butler Ramon Medrano was GREAT in many ways, very helpful and courteous!! He makes it a point to get you everything you need-Excellent or should we just say EXCELENTE!! He really was a great guy!! The rest of the staff we met were very nice, too many to name but Juan, the beach attendant and the main pool and bartender Roberto too. Our garden suite was overlooking the pool and restaurant (254), we even got to see a bit of the ocean. The food is very good and you get plenty of option(s), some of the restaurants change their menus around at times as well. Lots of different selections..and you even have room service available 24 hrs a day if/as needed and complimentary bottle of champagne daily if you wish. Rooms have wooden boxes built in to the outside to put ur dirty dishes so they're out of your way and they get picked up really fast, a great to keep bugs away. I'm very sensitive to bug bites and didn't get bit once, I did go prepared in my case and did wear bug spray which is also provided in your room (I brought/used skin so soft). Oh, they do have fumigation three times per day, but you can't even tell (we heard the machine like once all week) Plenty of beach, you can walk for days..although, water was a bit on the cooler side to go all the way in..We're Floridians..we did go in mid week it seemed warmer as we strolled down the beach areas. Pool water was a bit chilly but that's because it was a little windy when we were there and we didn't really get overheated, still got my legs in though and enjoyed the breathtaking views. Many beautiful areas including Bali beds near the beach to lay out-it was super nice and relaxing. I'm not much of a drinker but bars were fully stocked and my husband gave it a thumbs up. Activities were good, no partying as we weren't expecting it it's a nice, peaceful and romantic resort. At night you can go to the lobby for some live entertainment singing and dancing for all..one night they had a magician on-site. During the day you can certainly keep busy if you don't want to relax lol, they have water sports and other excursions available. It's an endless privilege resort meaning extras are included: 45 min horseback riding on the beach, 15 min massage, mini-facials, laundry, painting class from what I remember..book in advance or ask for details on days/times..also special activities listed on daily itinerary that you're provided each night.

Basically too many great things to list...! We truly had a great vacation there and would go back in a heartbeat for sure! Hope this helps!!

Date of stay: March 2016
Trip type: Travelled as a couple
Thank Traveler65060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this reviewResponded March 25, 2016

Taigüey: Good Day - Good Sun!

Dear Guests,

Thank you very much posting such a wonderful and detailed review concerning your experience with us.

I'm delighted to read your beautiful comment and learn that you enjoyed your experience at the Dominican Republic by having discovered our hidden Paradise!

Zoëtry Agua is a charming place where you will enjoy the calm and gentle way of life in the Caribbean. Our warm Resort will welcome you along a splendid white sand beach lined with lovely palms and offer, in a cozy atmosphere, attentive service for its privileged guests. In a beautiful tropical garden, our panoramic swimming pool is a real invitation to relax and daydream. Nature lovers and anyone looking for a private heaven will appreciate.

On the behalf of our entire Team I would like to reiterate our thanks for the kind words you have expressed.... We hope to have the great opportunity to host you again.

Namaste,
Joaquin Ariztegui

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Reviewed March 18, 2016 via mobile

What a great vacation! The pictures of the resort truly don't do it justice! Our butler, Jesus, was extremely helpful and accessible. He ensured that we had everything we needed whenever we needed it (even when he was no longer working!). His jokes brought real joy to our trip!

Food and Drinks:
The food at each of the restaurants was high quality. The waitstaff was very accommodating to our needs, especially Seferino! Each restaurant has a great group of workers (Kory, Yessica, Arcenio, Ruben, Wilfredo, Juan...the list goes on and on). The bartenders at the lobby bar and pool bar were great company and very funny. Thank you, Alejandro, Gilberto and Joaquin.

Overall Experience:
The beach is very beautiful and there are plenty of chairs available. The staff is accommodating if you need additional chairs or tables. The pool temperature is perfect and always refreshing!

Date of stay: March 2016
Trip type: Travelled with family
1  Thank Kaitlin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this reviewResponded March 23, 2016

Taigüey: Good Day - Good Sun!

Dear Guests,

We truly appreciate your review concerning the Outstanding experience you lived at our amazing Zoëtry Agua luxurious heaven. We are grateful for the trust you have placed in our staff and it is our goal to keep your confidence in our property by providing the highest level of excellence.

At Zoetry Agua Punta Cana We do a great effort to provide the highest level of luxury to all our visitors, as well as creating unforgettable moments during their vacation. Therefore, it pleases us greatly to hear that we could impress you.

Offering the highest standard of service to our guests is our passion, but hearing reviews such as yours about a satisfied guest is our everyday motto.

On the behalf of the Zoëtry Family, I would like to reiterate our thanks for the kind words you have expressed. We remain at your disposal for any request to come and we look forward to welcoming you very soon for a new Zoëtry experience.

Namasté,
Joaquin Ariztegui

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