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1 - 6 of 6 reviews
Reviewed July 12, 2017 via mobile

Stayed here one night. The pros: hot water, good water pressure, no electricity blackout, small flat screen TV, AC unit. The cons: the free parking can fit probably 3 vehicles and if someone has to get out you will likely be disturbed-we were quite annoyed when a man knocked on our door at 12:30 am to announce that we needed to move the car so he could close the security gate, particularly since another worker had already directed our parking so that the gate could close. When questioned his colleague admitted that he hadn't even tried to close the gate; the wi-fi we were directed to use is unsecured and only worked when we were at the front desk, the front desk lady acted irritated when we asked why we couldn't use the secured Metro residences wi-fi that popped up; the toilet had a brownish-green material on the seat and behind it although the front desk woman had sent her colleague to check our 2nd floor room before we went up. (The rest of the room was clean.)

Date of stay: July 2017
Trip type: Travelled as a couple
Thank eyemabajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 12, 2017 via mobile

Considering this is Haiti, for someone on a budget this is a good option. We speak creole, so not sure how this would be if I didn't speak Creole. Staff are very kind, but not always aware of what they should be doing to provide a foreigner good service. But on the plus side, the water was hot, it was relatively clean, the internet worked, as did the AC. Not a bad location since it is on the main road into the city. Several gas stations nearby. Breakfast was provided n time every morning.

Date of stay: February 2017
Trip type: Travelled with family
1  Thank Traveller1561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2016

I guess it's very good for Cap Haitien where they have a lot of power and water outages! They have hot water, AC, and a priceless generator!!!
I initially was in a room downstairs. It was a very reasonable size with a kitchen. The bad part is that it leads right in the front of the hotel. at 6am on a Saturday morning, the maintenance guy was using a blower to clean. I went out and complained. He didn't stop right away. I asked to change room for my 2nd last night and changed to a higher floor in an adjacent building way smaller but quieter. Local food BK served... Poor free wifi signal

Date of stay: March 2016
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Philippe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 30, 2016

The owner is very friendly, polite, responsible and helpful. He took care of totally organizing our visit, i.e. sending a taxi to meet us at the bus station, accommodation, tour to the Citadelle and Sans Souci, city tour, breakfasts, recommending an evening restaurant, and finally departure. Everything ran exactly according to our previous agreements, always on time and at a very reasonable price. The hotel itself even exceeded our expectations. Actually, to European standards, this is quite a basic hotel, but to Haitian standards it is well above excellent. We had all the required facilities like very clean and comfortable beds, clean room, wifi in the room, air conditioning (a bit weak, but OK), hot water with good pressure and a constant electricity supply. The towels were changed daily. The staff does not speak English (the owner speaks excellent English), but we had no problem because they were attentive and friendly and we managed to speak in a mixture of Spanish, English and a few French words.

Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank iouA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 3, 2014

I took a group of 15 people with us for a mission trip in Cap-Haitien. The hotel service was excellent. They were very attentive to our group and the hotel was in excellent location for us. During our stay there were excellent amenities with the free Wi-Fi, the terrace level for our group meals and the rooms were nicely air-conditioned. The staff was very friendly. I highly recommend this hotel to anyone who is traveling and would like a comfortable place to stay in Cap-Haitien, Haiti.

Date of stay: July 2014
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
5  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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