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2 - 7 of 14 reviews
Reviewed June 21, 2015

We stumbled upon this hotel by accident while searching for another hotel. It worked out well as it is one that is recommended by Lonely Planet. It's tucked away at the end of the city and secured behind a gate. No restaurant but so glad they told ys to go to The Boulevard. Had an amazing evening at La Kay!

Stunning views of the water and the hotel itself is very clean. The staff were helpful and nice. Rooms were large with two comfy beds and great shower pressure! A very nice way to end our Haiti road trip! My only complaint is that breakfast was to be served at 7 AM and we waited around until 7:20 AM but we had to leave to catch a bus back to the Dominican Republic.

Date of stay: May 2015
Trip type: Travelled with friends
4  Thank Jooolz1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 18, 2015

We were actually looking for a different hotel when we came across this one right at the end of the road. Perched up on the hill looking out over the Atlantic Ocean, the Rival Hotel is immaculately clean and quite well priced with a large assortment of big, spacious rooms to choose from. Lots of hot water in the big bathrooms and beds that are big and comfortable too. We felt very secure and safe, which is important in Cap. There isn't a restaurant for meals which is a shame - but Lakay is just down the road. We were told that there would be a continental breakfast but after waiting for 20 minutes no one morning no food arrived and we had to leave to catch our bus to the Dominican - that was my only complaint about this place.

Room tip: Definitely get a room with an Ocean view and balcony
Date of stay: May 2015
  • Trip type: Travelled as a couple
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2  Thank WorldVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 16, 2014 via mobile

The hotel is located right on the beach so all rooms and the restaurant have a stunning view of the sea. The rooms are huge but since the hotel is located at the edge of Cap-Haitien and may not have much guests, pillows and sheets smell a bit dusty/moldy. The room I stayed in had a small kitchen, but I didn't use it as I only stayed two days and saw no need to prepare my own food. There aren't much amenities in the room, so bring all your own toiletries and drinking water. Water from the faucets taste a bit salty (probably due to close proximity to the sea). Staff are very nice. Internet is good depending on your location (the best connection I got was in the hotel restaurant). The hotel provides a delicious breakfast of fruits, omelette, coffee, juice, and toast but no other meals are available.

Date of stay: July 2014
2  Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 3, 2014

I'm shocked at the reviews that claim there are no attractions nearby. Besides the absolutely stunning views of the ocean, and the hugely popular public beach (Rival Beach) where you can people-watch and mingle with the locals, there are three forts. Two are passed on your way to the hotel, and include some really amazing cannons from at least the 1800s if not before. And then Picolette is right around the bend from the beach (away from town, and you do have to ford the water for about four steps at low tide. Don't get stuck over there when the tide comes in!) That fort is one of the most beautiful ruined forts in Haiti, with stunning views and photo ops.

Come on, people, you're in Haiti, one of the most un-westernized places on earth (there's not even a McDonald's anywhere in the country). Please don't act like you're going for a pampered trip to Orlando. You won't have the opportunity like this much longer. Enjoy the history and diversity.

As far as the roads, I find it ammusing that it's a complaint. How DID you get to Cap Haitien? The roads are not bad by Haitian standards, and no doubt will continue to improve. If you are afraid, get a Haitian to drive you. Promise, they won't "topple into the sea."

Room tip: Get a view of the water for sure!
Date of stay: March 2013
  • Trip type: Travelled as a couple
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7  Thank PriscillaAlexis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 3, 2013

The place is clean, staff is friendly but the owner is a terrible manager who doesn't understand the importance of customer service. I was in Cap-Haitian on a short term work assignment and stayed at Rival for about 4 months in one of the studio suite rooms featuring a kitchen with a refrigerator and an electric stove-top. However, dining and cooking utensils or iron and ironing board were not provided and the hotel management refused to supply these that my job was forced to buy the items for my use during my short stay. The room didn't have a convenient work-space with a a very weak Wi-Fi Internet connection that can be very frustrating. The room is also equipped with a wall mounted flat screen TV but with only with two channels tuned in to 'Encore Love' and 'Encore' movie channels as there is only one satellite TV receiver placed at the reception lobby and remotely controlled by the owner. So, forget about following the news while at Rival!
The rooms are also equipped with a through the wall air conditioner that is also controlled by the staff and is only turned on at around 6 p.m. at night to be turned off at 6 a.m.. If you are staying in your room during the daytime in the week-end then you're out of luck and can only be cooled by the ceiling fan as the AC will not be turned on until 6 p.m. or later. If power is out during the day, the owner had strictly instructed the staff not to turn on the on site generator in the day time!!!! You can imagine how terrible a stay in your room can turn out to be on a weekend during one of the several power outages. On the Upside, there is an on site laundry and a Fitness club. And I will have reiterate again, that despite all that the staff is absolutely great.

This hotel had a lot of potential if only it was properly managed. It's a pity!

Date of stay: February 2013
  • Trip type: Travelled on business
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2  Thank habeshawit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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