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“Place to escape from reality!”

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Sandals Montego Bay
Ranked #9 of 62 Hotels in Montego Bay
Certificate of Excellence
Boone, North Carolina
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Place to escape from reality!”
Reviewed 29 March 2012

We have traveled extensively to many five star destinations with our children. We have been married for 19 years and this is our first vacation without the kids. This is also a first to an all inclusive as well as Jamaica. What a great trip!
We were impressed from the moment that we took the short ride from the airport (which was only 10 min drive after the 10 min wait for the shuttle to arrive). Check in was a little slow (15 min max). We did not get the ground level that we requested but was upgraded so it balanced out. The room on the 2nf floor of the bayroc building was great and can not imagine the ground floor would have been better. We had butler service that I think was worth the extra cost. Huts and premium dinner reservations were made for us each day without asking.
The drinks and food were available all day, everyday without extra cost or a tip being asked for or expected. We did not have one bad experience. We did experience total relaxation. I strongly reccomend sandals MB if you are wanting a luxury getaway and are willing to PAY FOR WHAT YOU GET! This is a luxury vacation so expect to pay for the luxury upfront or don't go at all! I do not understand the negative reviews at all. The only thing that I can think of the people writing the neg reviews is that I would not want to vacation with these people!

  • Stayed March 2012
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Helpful?
6 Thank wileym1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
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English first
San Diego, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 March 2012

My husband and I stayed 3/15-3/23 for a late honeymoon and had a FABULOUS time.

FOOD:
The first night we ate at the Oleander since that is one of the few restaurants that doesn't require reservations. GREAT food and the nicest restaurant at the resort (dress pants required). We saw several couples turned away because the men didn't wear dress pants. GET YOUR RESERVATIONS EARLY! We got all our reservations out of the way the first day but heard some complaints from other guests that they could not get into restaurants later because they were full. We ate at every restaurant but Cucina Romana (heard it was great though). Tokyo Joes was our favorite restaurant. They have the best staff and David, the chef, was absolutely wonderful! David's "special sauce" is a MUST try!! We also went to the Royal Thai on the private island at the Royal Caribbean which was also good.

ENTERTAINMENT:

The entertainment was good. The couples romance night was hilarious and the beach party fire dancers were incredible!! We were very active at the resort and went scuba diving everyday (a MUST). We weren't certified so we did the discover scuba class and dove everyday after that. The dive team is GREAT... special shout out to "12" and "Doc"!!!! Most mornings we went tubing. The entire watersports team is great! I loved that all watersports are included! There is always plenty of equipment available, which was nice. We also played pool volleyball a lot of the days. The playmakers are great and made sure everyone was always having a good time. My husband loves playing pool and there are 3 tables to choose from. The one inside by the Bayside is the nicest. The other ones are damaged from being outside in the weather constantly, but still fun to play on. We also went on the booze cruise which was a blast! They take you snorkeling first, then open the bar up on The Red Dread and take you to Margaritaville. Would definitely recommend this excursion! The swim up bar is great too! We ended up there at the end of most days to relax in the hot tub or grab a drink at the bar.

We took a shuttle one day to check out the Royal Caribbean. We got off the shuttle, walked around the resort, talked to the watersports team about possibly using jet skis, and then got back on the shuttle back to Montego Bay. Royal Caribbean is MUCH quieter than Montego Bay. When we went, about 1145, we didn't see many people doing anything but tanning. The jet skis were available but only through a third party and we didn't bring $. Needless to say, we left the Royal Caribbean fairly quickly after arriving to get back to the action at Montego Bay.

TIPS:

The shuttle driver that takes you to and from the airport to the resort expects a tip. They don't say how much but have cash on hand. We also left a tip for our maid. Most the other workers at the resort won't accept a tip, unless you have a butler. We never felt "pressured" to leave anyone a tip, except by the shuttle drivers. Everyone works hard to make sure you have a fabulous time!

Overall, our trip was way too short! We fell in love with Montego Bay and wish we could have stayed much longer! Getting back to reality was not fun. We hope to return again soon!

Room Tip: We liked Seagrapes. We weren't looking for much in room, except for sleep and "other activi...
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  • Stayed March 2012, travelled as a couple
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Helpful?
7 Thank lovelife5366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol Stream, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 March 2012

This hotel is absolutely breath taking and the staff is more than accomodating, however you have to be extremely tolerant of very close overhead planes every few minutes as it is right next to Sangster International Airport... with the price paid here, that was the most disappointing part. The food and drinks were great and rooms were stunning and well maintained throughout our stay, however, a lot smaller than they look on the Sandals website.

  • Stayed March 2012, travelled as a couple
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Helpful?
6 Thank kahaliti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abingdon, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 March 2012

We had an awesome time at Sandals Montego Bay. They treated us like royalty from the time we got off the plane til the time we had to leave. I was there celebrating my 50th birthday and they made it very special. They gave me presents, sang Happy Birthday to me, made me a special dinner and everyone said Happy Birthday to me all day long. It was truly a trip of a lifetime and a dream vacation. Can't wait to go back. The entertainers were great. The staff was great! Couldn't have asked for anything more than what they offered!

Room Tip: We stayed in the Sea Grapes on the first floor and loved it!
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  • Stayed March 2012, travelled as a couple
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Helpful?
4 Thank Ursula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manassas, Virginia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 March 2012

Sandals did NOT disappoint. The staff was very friendly..they went above and beyond. We went for my boyfriends birthday and they sang to him..and gave him a cake with his name on it...and everyone was wishing him a happy birthday while we were there! It was so awesome..we really felt like they knew us and wanted us to have a good time.

Drinks were a little watered down but you could keep coming back as much as you wanted. I just got sick of drinking liquid before I really got drunk. I think sandals does that on purpose so you don't have a lot of drunks..and people throwing up all over the place..LOL

The activities were great..and the facilites were nice and clean. But most of all what I was impressed with was the service and the STAFF! EVERYONE was sooo nice and friendly! If there was an issue they fixed it right away. We got to see and do everything we wanted. WE even got to get a private tour and the staff referred us to one of the sandals private taxis who took us the whole day whereever we wanted to go! IT was soo great I highly recommend this. We got to do two or three days worth of tours in one day! I would definitely do this again...and I will definitely PICK SANDALS again!

Room Tip: Doesn't matter..why do you want to go to jamaica to stay in your room????
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  • Stayed March 2012, travelled as a couple
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Helpful?
6 Thank tmanuel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2012

One of the best vacations ever! Yea Mon! The Jamaican people that work at this resort are some of the friendliest people you will ever meet. The service is great. The food was very good. The drinks were plentiful. Was hesitant because of having only Red Stripe beer but that beer is really good actually. If you are a wine drinker, toward the end of the night, they will give you an open bottle of wine to take back to the room with you. Cricketeer's was great for late night food, dancing and even found beer pong there as well. The piano bar was fun and a good meeting place. Ate at Tokyo Joe's, Cucina Romano, and Stew Fish - can't go wrong with any of these restaurants. All food was good. As others have said in previous reviews, make your reservations as soon as you get there. Finding beach chairs wasn't that bad even if you got to beach later. Check out the hot tub late night by the gym.
As for workers, Big Al was the man when we first arrived. He takes care of you when you arrive and helps get your bearings. Big Al will remember your name no matter when he sees you and goes out of his way to greet you whatever he is doing. BRING BACK KENROY! He was the best and most entertaining bartender. Also liked DAndre, OShane, Natasha as well.
Very good trip, highly recommend this resort and for those who complain about the planes, adopt the Jamaican way of life.....no worries mon! You hear them for like 3-5 seconds and they are gone. Saturday was the only day there were alot of planes.

Room Tip: pay for the room you want - don't expect to get upgraded.
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  • Stayed March 2012, travelled as a couple
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Helpful?
5 Thank MTJM2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waverly, Iowa
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 March 2012

My wife and two of our closest friends just returned from a great week in Jamaica at Sandals Montego Bay! My wife and I have been to the Sandals Grade St.Lucia and Sandals Negril. We had a tremendous time at both of those resorts and wasn’t sure if Montego Bay could compare? We were both blown away by how awesome this resort was. The rooms, food, beach and nightlife were excellent and met our expectations!

One day we hired a cab diver to take us to Sandals Negril for the day. Since we were traveling with friends we wanted to show them how great of a resort Sandals Negril was as well. I will admit that the water and beach is still the best at Sandals Negril. Montego Bay has a great beach and smooth water, but it is much windier which makes it harder to do all the water activities. Sandals Negril Beach goes on for miles and the water is always like glass. We spent the day in Negril water skiing, tubing, snorkeling, and walking the 7 mile beach down to Beaches Sandy Bay and Beaches Negril for food and drinks! Our driver then took us to Ricks Cafe to cliff Jump. The rest of the week was spent lying on the beach drinking and eating at the beach bar and grill. We also enjoyed the pool bar each day and singing at the Piano Bar at night. Sandals Montego by far has the best entertainment staff and night life of all the resorts we have been too. One night they even had a beer pong and flippy cup tournament at the Pub!

Our friends who went with us loved their first Sandals experience and are already making plans to come back soon! I don’t know how you could write a negative review about this resort. My wife and I are already debating whether we want to return next year to Sandals Negril or Montego Bay? Sandals Montego Bay and their excellent staff went out of their way to make our spring break amazing!

  • Stayed March 2012, travelled with friends
    • Value
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Helpful?
11 Thank PNJ4IA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Montego Bay

Property: Sandals Montego Bay
Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#8 Top resorts Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Official Description (provided by the hotel):
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 
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Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay

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