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“Disappointed”

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Turtle Beach Towers
Reviewed 9 April 2017

Apartment was clean and tidy when we arrived, and everything was available for us to use in the kitchen and they were very nice pots, pans, dishes etc The grounds are beautiful and there is swimming pool available but didn't use as beach is so close by.
Stayed for a week during which time no one came to clean the apartment even though service was available. Repairs needed on many things such as hit water tap in master suite, closet doors unable to be closed in two of the rooms. TV in master bedroom did not work, removed for repair and did not return for all the time we were there and one of the other tvs broke down on the third night. Location good as near to everything and view from balcony and living room spectacular at night. Met two great people who work there: Peter and Janet who found us a place to stay for the night when we could not access our apartment. If repairs are done, I would recommend it .

Room Tip: View from penthouse is beautiful, but it needs an upgrade. The beach is very close. loud music late...
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  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Jennette2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 9 of 118 reviews

Reviewed 2 April 2017

Really, nice little apartment, building and grounds are old but they were constantly working on them while we were there. This particular apartment is spotless and nicely furnished. Other building tenants were nice and polite. We will be back.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Thunderfan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2017 via mobile

We rented 27A for Feburary 2017. The lady we rented from was the maid. Her name was Stephanie Campbell. This lady tried to get more money from us after we made the rental deal. She harassed and bullied us on numerous occasions. We had to report her to the management. Miss Clarke in the office spoke to Campbell and finally had to ban her from our Condo. Miss Campbell has no idea what customer service means. We would like to thank Miss Clarke and Daniel who assisted us and spoke to Campbell. Our advice would be to remove Miss Campbell from working at Turtle Beach Towers.

Stayed: February 2017, travelled with family
4  Thank MazadaView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2017 via mobile

Great location near the city. A 3 minute walk. Condo we stayed in was clean but you can tell that the complex is old as the plumbing fixtures need upgrading. No washer and dry in Condo. There is a facility in tower 3 that you pay someone to wash and dry for $900 Jamaican dollars.

Stayed: January 2017, travelled as a couple
Thank Lana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2016

First of all I had to clean the place of all the dust, luckily I brought Clorox wipes. Clothes were left in a drawer, the few pieces of eating utensils were dirty and had to be washed as well as those drawers. We were on the 10th fl with no phone, and when locks were being installed on the doors to enter and exit the bldg that's when I was told that I had to get the key from the condo owner. How would I know the owner? Next day the cleaning person gave me a key. I cannot recommend this property because of my experience.

Room Tip: Know who you rent from, and see the exact condo to be rented.
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  • Stayed: December 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank betty713999p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2016

I stayed in Turtle Towers for 2 weeks. Apartment 44c (closest to main entrance & security) for 11nights and 10b (closest to the beach)for 3 nights. Both apartments were honestly described by the owners. Have no doubt what you see in the pictures is what you get! Both apartments are very clean, well kept and tastefully decorated and furnished. Both have cable TV, air conditioning and Wi-Fi. Millicent the housekeeper is worth her weight in GOLD.

Yes the complex looks somewhat dated from the outside but don't let that put you off. The pool is large, clean and very inviting. Just be mindful of who you rent your apartment from as some are managed owned by letting agents. I preferred liasing and renting directly with the owners as they tend to use their properties as home away from home and will have better furnishings and facilities.

Security is tight and I always felt safe.

The complex is steps from the beach which is free for TT guests. It is a 5min stroll to town centre with is various shops, resturants, supermarkets, bars and clubs.

  • Stayed: October 2016, travelled with family
    • Location
    • Rooms
    • Service
3  Thank noiruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2016 via mobile

Don't be deceived by the low prices in this building. The pros are that the location is great, nearby tourist areas and the local town. But the building is terribly maintained and smells awful, it's bug infested, the pool is dirty. We felt safe enough and we're lucky enough to rent 31c. If you can rent this apartment, you can overlook the building as this apartment is modern and newly renovated. But if you can't get this apartment you are renting a hostel like unit, and you will be very uncomfortable. We chose to stay here a few days rather than a resort so we could have family members over that we hadn't seen for a while. If we didn't have apartment 31c we would not have brought them in to the building as it would have been embarrassing and I'm guessing the non renovated units are terribly unsanitary. I would give apartment 31c a 4 out of 5 and if you are in a budget, this apartment makes this location acceptable. But unless there are others like it, stay away....

Stayed: October 2016, travelled with family
1  Thank crewscritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Turtle Beach Towers

Address: Main Street | PO Box 73, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Amenities:
Beach Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #17 of 33 Speciality Lodging in Ocho Rios
Price Range: $137 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Turtle Beach Towers 2.5*
Number of rooms: 122
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Also Known As:
Turtle Beach Towers Hotel Ocho Rios
Turtle Beach Towers Jamaica/Ocho Rios

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