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All reviews la vista coral lounge across the street ocean front corner room swim up bar pool area chairs and umbrellas resort fee oceanfront room tour desk beach staff the beach is nice city view an umbrella great resort partial ocean view
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5,352 - 5,357 of 7,062 reviews
Reviewed May 21, 2012

We stayed here Sunday night after our cruise. We stayed in a cabana room which is a nice room, versus what you may think as a cabana/villa. We had a balcony, king bed, mini fridge wet bar area, and a nicely appointed bathroom. The location was great. There is a Starbucks and Walgreen's across the street.

For what it is, the casino is OK. It is small compared to what US travelers may be familiar with. I would not stay here just for the casino. It is a non-smoking intimate gaming experience. Also, watch out for small nuances in blackjack tables.

We had lunch at the La Isles bar on the terrace beside the beach, while pricey, it was enjoyable and convienent.

The bell staff was prompt and courteous. All in all we enjoyed our relaxing stay at this property.

Stayed: May 2012, travelled as a couple
2  Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 19, 2012

We just returned from our vacation the week of May 5-12 and stayed at the San Juan Marriott Resort in the Condado beach area. We were greeted with smiles and friendly staff from the moment of our arrival, which we really appreciated. Our room was ready right away, and we checked in quickly and easily. Our room was on the 10th floor, back corner - with a view of the pool and ocean - looking towards Old San Juan. It was an unusual layout with an angled wall, and perhaps a bit smaller that we expected, but we had our king sized bed, a large double sized balcony, and a beautiful view of the ocean. Room was clean and comfortable, with a mini-fridge and in-room safe. We quickly unpacked and walked down the street to the Walgreens on the corner for rum, diet coke, beer/wine and snacks to keep in our room. Since we knew that this was the most economical way to enjoy drinks at the resort, we had brought insulated mugs with us, along with a smalll fold-up soft-side cooler (great tip for those that have the room in their luggage!). The ice machines are not on every floor (and not on the 10th floor), so we had to go up or down a floor to fill the ice bucket - not really a big deal - we found the 11th floor seemed to have more ice than 9th.

There are lots of places to eat nearby, so make sure that you go out of the resort and walk the street in front of the hotel in either direction. Suggestions are Tijuanas (mexican chain), Cielto Lindo (good reasonable mexican), Cafe Gitano (we enjoyed a flamenco fusion group w/dancer with delicious tapas), and our favorite - Jam Rum Bar and Bistro ( I will review that separately). We enjoyed our appetizers so much sunday night (1/2 price drink night) that we went back Sunday (1/2 price food night).

Back to the Marriott - the hotel lobby is gorgeous - obviously they spent a lot of money recently to design this hip new area, with central bar area. It was packed on Friday/Saturday nights with live music.

We ate breakfast several mornings at the small cafe area in the lobby - pastries, muffins, yogurt, yogurt w/granola, fruit and of course - lots of coffee. Decent food, at reasonable prices. We did eat one morning in the restaurant, as we didn't want to venture out in the rain. My husband did the healthy choices buffet, and I ordered a creole omelet. We both enjoyed our meals, and the service was very attentive; not the cheapest choice, but a nice change from the cafe. There are also a few places on the main street to try breakfast, just don't be in a hurry - it is definitely "island time" here. We ate across the street at the italian place one morning - good but slooow, and down the street past Walgreens is a little restaurant that does great breakfasts (not so hot on dinner - servers seemed ready to be anywhere but working - food was good though).

The pool at the Marriott is nice - smallish sized and shallow, but it had a great ledge to sit and sip a cool beverage and still be in the water. There were plenty of chairs and no issue finding a spot - mornings were less packed than afternoons, but we never had a problem. The sun is really strong, so be sure to wear sunscreen and reapply frequently! There is a pool bar with stools in the water, but we did not use it as we had brought our own drinks to the pool. If you bring beer - make sure to buy cans - no glass allowed at the pool area. There is a water slide, which kids and adults alike had fun with, and there is a "kiddie pool" area on an upper level that is shallower still with fountains. Service at the pool was evident, and we were asked if we needed anything. Don't bother to bring towels, as there are towels to be had at the entrance to the pool area. We also saw games, books and heard people inquiring about using bicycles here. You take your towels as you enter (one day we had to give our room number to get them, but other days not) and return them as you leave to get fresh towels the next day.

The beach is nice as well, and there are people that will set up and umbrella and beach chairs if you want to spend time on the beach. They also have food/beverage service on the beach which is great!. The water in front of the hotel is a bit rough, so swimming is not really the thing to do here, but it is a great spot to cool off. Beach-wise, you can walk down to La Concha, but the other direction not so far.

The people at the tour desk and concierge desks are wonderful - let them know what you want to do, and they are happy to help you. We booked a rainforest tour and trip to Luquillo and had a wonderful time! There were 7 of us in the group and we had a wonderful guide - Jaime. He was friendly, knowledgeable, and had lots of great information. This tour was not strenuous (there is a hike to La Mina falls if you want downhill/uphill hiking) and we visited several stops to see a waterfall, tower vista, and rainwater retention pond, along with picnic areas where you could see the washed out paths from recent storms. Then a short stop for lunch at a local spot (pork/chicken skewers or other local items) and then off to Luquillo for several hours of beach time. The water here is very calm and you can rent chairs ($5) and/or umbrellas ($8 or 10) - we opted for one chair, and put it under a palm for shade.
All in all - a great trip and well worth the money! Make sure to take some cash for drinks/snacks and use of the changing/shower/bathroom facility - there is also a no-cost bathroom, but we opted to be able to rinse off the sand.

We also did a night trip over to Vieques to see the bio-bay (we booked this online with East Island tours). This is a great trip - they will pick you up at the hotel, take you to the dock, you get a catamarran trip across the ocean to Vieques with rum drinks on the way over- it was rather rough on our trip due to all the storms, but we didn't mind. Then a van trip to a restaurant, where half the group ate dinner while the other half did the bio-bay tour. Food was decent and filling. Then off to Bio-bay on a Super bumpy school bus trip down a heavily rutted road in the dark but we saw wild horses, and our driver stopped to pick up a couple of land crabs as well. The bio - bay on electric pontoon boat was great and the guides were very funny as well. We also did some star gazing as well. If you have time to do this - do not miss it - this is an amazing sight -seeing the glowing trails of fish swimming around. You can't swim in it anymore, but they bring water onboard to see the sparkles of biolumenescent light when you disturb it. So cool! It is a late night when you get back to hotel - we left at 3pm and got back at midnight. Keep this is mind, but go!

Back to the hotel - we visited the casino, just to see what it was like, but we don't really gamble, so can't say much if it was good or bad. A couple of blackjack tables, slots, craps, and some other card games. Too loud for me. You have to ask for a drink from servers, but they are no cost if you are gambling.

All in all, we had a wonderful time at the Marriott. Everyone we met staff-wise was courteous, friendly and helpful. We had a wonderful gentleman taking care of our room during our stay and were thankful for the prompt clean-up of our room each morning. There are free USA today newspapers at the front desk and the restaurant, and everyone is helpful if you just ask. We loved the balcony and spent a good bit of time there enjoying the view and relaxing.

Thank you Marriott for keeping up the great service!

Room Tip: We had a corner room on 10th floor - #1004 - and got a double wide balcony with view of ocean and pool. Door was a bit tricky - didn't open easily, until you got the hang of it. Room was clean and filled with light.
  • Stayed: May 2012, travelled as a couple
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16  Thank Smiley620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 19, 2012

I was very pleased with my choice. I've added plenty of photos. I can recommend several things but the best is to walk approx 1/2 mile east down Ashford Ave to a park on the beach (just before where Ashford Ave curves, photos uploaded). Here you'll find a more beautiful beach than in front of the Marriott. The currents are much rougher so don't plan on getting in the water unless you're a surfer, there was many of those in the water.

Room Tip: I was in a city view corner unit with a partial ocean view. Next time I'd want an Ocean Front.
  • Stayed: May 2012, travelled solo
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3  Thank SteveW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 18, 2012

Julian..I can't thank you enough for the best hotel stay ever. You truly made me feel like a queen. Upon check-in Csontos was awesome, you guys totally took care of us. That being said, the hotel was amazing, right on the beach, beautiful room overlooking the pool and the ocean. The drinks were fabulous as was the food. Champagne upon check-in was a nice touch. The three-tier basket of fruit, wine and cheese was an unexpected treat. Thank you. Restaurants and shopping are within walking distance. Walgreens for forgotten items and beverages.
We had a wonderful time and my only regret was not meeting Julian personally and having to leave. Believe me we travel quite a bit and Julian, along with the Marriott, made my vacation to Puerto Rico the best hotel stay anywhere. Thanks again. Kelly H. from New York.

Room Tip: If you can afford the upgrade go for a corner room overlooking the pool and ocean. If not, you have to get an ocean view, simply beautiful view and a nice balcony.,
  • Stayed: April 2012, travelled with family
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3  Thank ROVERJEEP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 16, 2012

My husband and & just got back from a week at this Resort Hotel and thoroughly enjoyed it. All staff were extremely friendly and helpful. Our favorite person was "Sonny"who was our server for breakfast a the 'La Vista' restaurant as he was funny, friendly and very helpful, since this was our first trip to Puerto Rico. Sue S. from Pittsburgh

  • Stayed: May 2012, travelled as a couple
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2  Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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