We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (6,931)
Filter reviews
6,931 results
Traveller rating
3,668
2,324
592
215
132
Traveller type
Time of year
LanguageAll languages
More languages
3,668
2,324
592
215
132
Show reviews that mention
All reviewsla vistacoral loungeacross the streetocean frontcorner roomswim up barpool areachairs and umbrellasresort feeoceanfront roomtour deskbeach staffthe beach is nicecity viewan umbrellagreat resortpartial ocean view
Filter
Updating list...
4,929 - 4,934 of 6,931 reviews
Reviewed December 28, 2012

We booked an ocean view room but got upgraded to the VP Suite when we checked in. Saaa-weet! With just the 2 of us, not that we needed it but we'll take it. At almost 1,000 sq ft, the suite is huge with a conference table, work table, tv watching area with a large flat screen, bedroom also with a large flat screen, double doors going into the bathroom (toilet, standing shower and hot tub are separated from the sink/vanity area, which I love because one person can get ready while the other uses the bathroom), sliding glass doors to the balcony (one at one end and the other in the bedroom), and a wrap-around spacious 520 sq ft balcony with an amazing view of the ocean, pool, cruise ships, and pretty much all of San Juan. We only used the bedroom and bathroom but everything else looked clean and in good shape.

The hotel is conveniently located across from shops and restaurants, and within a few minutes of even more restaurants, shops and bars. The lobby has a large bar, spacious lounge area and a dance lounge, with live music every night (I'm almost certain). The hotel has its own casino, a ballroom, 2 tennis courts, 2 large pools, and is just a few steps away from the beach.

Our stay here was comfortable and enjoyable. We thoroughly enjoyed spending time on the balcony. Too bad we didn't have time to lounge around by the pool/beach. We'll definitely stay here again. Thank you for the upgrade!

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TJ T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 28, 2012

Beautiful hotel and beach area. Within walking distance of dining, nightlife and shops as well as car rental or bus stops. Tip - take a city bus or wait for a van (taxi) on the street if you're going into Old San Juan. It's easy and inexpensive. The housekeeping is superb in this hotel and they have the most comfortable beds imaginable! Casino is fun and ample-sized for a resort casino.

  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pbpvol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 25, 2012

Instead of talking only about the hotel, I'm going to try to give useful info about the surroundings.

Good location on the beach and with respect to other hotels however it's not right in the center of the strip, but rather more to one end (not a big deal in my opinion). Awesome Italian restaurant called Di Zucherro across the street (has good vegetarian options as well). Starbucks across the street as well. Great affordable breakfast place a few blocks away called Danny's international where you can eat quickly before heading out for a day of activity/hiking in the rainforest or wherever else you venture off to. Di Zucherro also serves breakfast but it's slightly more expensive. Can also eat breakfast at Orozco's, but it's terrible and slow so I wouldnt recommend it. There's a Walgreens one block away with a small grocery store in it where you can get some essentials.

Also, as a side note, I left my bag in a cab that we took from our hotel and I called the hotel about it. They told the valet who then flagged down the cab driver and turned my bag into the hotel luggage room. I was thoroughly convinced I lost all my stuff but the honesty of the valet and driver prevailed. It was a great example of the service and assistance you'll get at this place.

The Marriott also provides easy to follow printed directions to sites around the island that are much easier to follow than google maps.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank Jeev23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 23, 2012

The hotel was very nice. We received an ocean front room (which was a very good idea - we recommend it) with a decent sized balcony. The concierge is quite knowledgeable, but she isn't always available. The pool is well-taken care of and in great shape. The beach is narrow, but nice. There were a lot of waves when we were there (just after a hurricane) and the beach was actually closed for a couple of days, which did not make my husband too happy. We went to the bar a couple of times and the restaurant once. Everything was top quality, but slightly expensive. We liked the location of the property. Very central, safe and easy to walk around. All in all - very good experience.

Room Tip: Get an ocean view if it is available.
  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank jazzsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 23, 2012

This hotel has a good location with lots of restaurant choices near by.....The staff were wonderful, everything was well run and clean.....The beach and pool are both great....Yes, the hotel food and drinks are overpriced, but that's pretty much a given, especially in a chain hotel....Outside of that, we have no complaints......It's worth upgrading to an ocean view or at least asking for a higher floor.....We started off on the 4th floor "city" view and basically over looked the parking lot and airconditioning system........When we asked for an upgrade halfway through our vacation, the staff were very accomodating and the price was reasonable.....If/when we go back to Puerto Rico, we would stay here again......

  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank heatherandshelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews