My family traveled to San Juan in early August for a 7 night vacation. My wife and 3 older teens stayed in 2 adjoining rooms. The rooms were well appointed and the beds very comfortable. Most importantly, the rooms were very clean. The housekeeping staff were friendly and unimposing. The restaurants were lively and the offerings were diverse and food very good. The staff were friendly and helpful.
The front desk was outstanding. When I had an issue with the onsite car rental service, the front desk manager (Ibet Velez) was helpful, understanding, and solution driven. She also sent a surprise snack to our room, which was a nice surprise and unexpected. As a lifetime Gold member, it was one of the best Marriott resorts in which my family has stayed.
The beach was beautiful and well cared for by the grounds staff. Great stay!More
- Free Wifi
- Breakfast included