We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly Staff, Charming hotel”
Review of Hotel Iberia

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Iberia
Ranked #40 of 48 Hotels in San Juan
Guatemala City, Guatemala
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Friendly Staff, Charming hotel”
Reviewed 26 March 2012

I would definitely stay at Hotel Iberia again. The first reason why is the staff. From the moment we walked in the door, they were nothing but helpful and friendly. They were informative, offered suggestions on where to go, where to eat, etc etc. The second reason is the charm of the hotel. The lobby is just...cute. And the rest of the hotel definitely has charm. It's an old building; don't expect anything modern. But the AC in our room worked great, and we had a nice flat screen TV mounted on the wall. The room was a little sparse, but had everything we needed.
Hotel was pretty easy to find (with directions) and a nice location. I would stay again!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShiningHalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

127 reviews from our community

Traveller rating
    33
    31
    26
    9
    28
See reviews for
18
29
21
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
St. Thomas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 March 2012

We used this as "base camp" for our explorations of PR. It was great! The staff are very nice and the location is within walking distance of Ashford Ave (food, night life, people watching, the Hagen Daz store, shopping, etc).
They also have parking for rental cars and a grocery store next door.
The rooms were as to be expected, but very clean. We would stay again!

Room Tip: Be sure to let them know exactly how many people are in your group, otherwise, you might end up shar...
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CoconutWireVI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 March 2012

My wife and I stayed here three nights. Christopher and the rest of the staff were wonderful. Christopher went beyond the call of duty by going to the beach to recover my lost cell phone from the police. It was waiting for us at the front desk when we returned -- before we even realized it was missing. He has was full of advice on where to go and how to get around.

The room was small and a little noisy from traffic and people in the hallway. The AC worked great but it was too loud to try run while sleeping. The bathroom fan was very loud too. The mattress seemed a little broken down. As other reviews have indicated, the roof top terrace is nice but it seems like they are not taking advantage of its potential as a place for guests to have breakfast or drinks. Also agree with others that the hotel's location makes it a little isolated from where the action is at the beach and dining spots --two long blocks to the north. If I was returning to Condado I would likely upgrade to one of the small inns closer to the water.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCMPuraVida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 28 February 2012

When I stay at a hotel oozing with mediocrity, I want the staff to be rude, so I don't feel so guilty criticizing the place. Unfortunately this was not the case at Hotel Iberia. The staff was exceptionally nice. The owner Christopher was a complete gentleman. He was kind, helpful, and spent a significant amount of time giving me directions to get around and helping me plan my itinerary. I really liked the location as well. It was surrounded by nice houses in Condado, and not a terribly far walk to the beach (roughly 10 minutes). The 24hr grocery store next door was nice too. Also we left something in the hotel and the staff called me and left me a message as soon as it was discovered.
Unfortunately, the hotel was a very budget hotel for not a very budget price. If I were paying half the price, I would not mind the old outdated furniture, the dankness, and the cheap linens. However, at over $120 for a double for a US hotel, you except at least a little quality. I know Condado is not cheap, and I know $100 isn't tons of money for a hotel, but there are a few basics that should be provided. We never had hot water during the stay, the water pressure was horrible, and it would take 45 minutes for the toilet tank to get refilled before you could flush again. Again, not stuff I would mind if I was staying in a hostel or paying budget prices. I wouldn't stay here again if there were other options for the same price, but if all the other viable options were over $200 (like it was the weekend I was there), then I'd maybe consider going back.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Noturavg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 February 2012

The staff was very friendly. We got first class service when it came to getting directions or restaurant recommendation, extra pillows, ice, and a replacement shower knob.

The parking lot fits 3.5 cars. Do not park in the side street unless you want your tires stolen in the middle of the night. If you can't park in the parking lot, park in the grocery store lot next door.

The room could have been a cleaner. They obviously "cleaned" it just when we arrived as it smelled strongly of lysol and pledge swhen we entered. There was sand in the corner when we arrived on Saturday. We left to travel the island and returned the following Friday to find the sand was still there.

The interior of the building with its steps is unique but may be difficult for disabled travelers. The rooftop provides a nice view and relaxing spot.

Overall the room wasn't horrible. The staff was great. And it was comfortable enough for the price we paid. It is within walking distance to shops, restaurants, the beach and not far from the airport.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SeanT198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooers, NY
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 February 2012

First impression I was a little concerned...The staff put me at ease right away, they go way above the top to help with whatever you need, for example I forgot the charger for my cellphone, without hesitation I was handed his charger "use it as long as you need" with directions to the local radioshack. Sure as other reviews go over it's not the Ritz, I don't like staying at the Ritz...The room is clean, it's in a nice location, close to great restaurants. We stayed one night pre-cruise. Felt I made a good choice. Don't forget to take advantage of the rooftop sitting area, great views. We went next door to the grocery store, had a great hot food tak-out service plus a couple of cold ones the rooftop was a great place to head back too for lunch.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Irongut99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cabo Rojo, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 February 2012

Im a bussiness woman from the southwest of the Island and everytime I have to go to San Juan I dont change my Hotel Iberia. I feel like Im going to my second house. The Owner always is very kind and I have been in almost all the rooms there and never had a problem. I was there in january and Im surprise about some reviews here because I have never found my room dirty. Always very clean and the staff is great and always treat me like Im part of the hotel. There is nothing fancy but the most important things are the clean rooms and how I feel there. Will be back soon.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arlene V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.8 km away
Sandy Beach Hotel
Sandy Beach Hotel
#37 of 48 in San Juan
315 reviews
0.8 km away
Casa Condado Hotel
Casa Condado Hotel
#34 of 48 in San Juan
286 reviews
1.0 km away
Le Consulat, Ascend Collection Hotel
Show Prices
Show Prices
Show Prices
5.6 km away
Dreams Hotel Puerto Rico
Dreams Hotel Puerto Rico
#30 of 48 in San Juan
254 reviews
0.5 km away
At Wind Chimes Boutique Hotel
1.2 km away
El Canario by the Lagoon
El Canario by the Lagoon
#22 of 48 in San Juan
338 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Iberia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Iberia

Property: Hotel Iberia
Address: 1464 Wilson Street, San Juan, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly)
Hotel Style:
#11 On the Beach Hotel in San Juan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Iberia 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Travelocity.ca, Hotels.com and Priceline so you can book your Hotel Iberia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberia Hotel San Juan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing