We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“It's ok for the money”
Review of Comfort Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn
Ranked #31 of 46 Hotels in San Juan
SLC, UT
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“It's ok for the money”
Reviewed 21 February 2012

We stayed two nights at this Comfort Inn. It is not the newest or nicest hotel in San Jaun by any means but for the price it was ok. We needed a place to stay before we shipped out on our cruise and did not want to pay a lot of money. We stayed in a two bedroom suite. There was a fridge and microwave and a living room area that worked out really well for us. The beds were amazingly comfortable and we slept very well. The bathroom was a little ghetto and it was impossible to shower without water spilling out on the counter and floor. The furniture was also little dirty. But overall it worked out ok.
The elevators are a little scary and need updating.. I was just waiting for them to get stuck between floors.
The breakfast in the morning was pretty good.
If you want a place to go swimming this is definitely not a place you want to stay. The pool is very small.
The location is good as It is close to many restaurants and shops. It is also a short walk to the beach.
The staff was helpful and friendly.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank heart2go210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

343 reviews from our community

Traveller rating
    64
    118
    89
    48
    24
See reviews for
86
109
13
13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lexington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2012

This is not a good choice. I only wanted 2 things from my stay: sun by the pool, and internet in the room. The pool area is so small that the chairs don't even recline, and the area is in the shade all day because of the tall buildings all around it. And the internet only works in the lobby, even though they say it works in the rooms. Even for the price this is pretty disappointing - I thought there was sun everywhere in San Juan, but not here! The only redeeming feature is that the beach is only 2 blocks away (take $5 for a beach chair, though!) The price is right but nothing else is!

Room Tip: All the rooms just have views of surrounding buildings
See more room tips
  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 February 2012

Let me start by saying I was not to happy to go on this trip, but when I arrived I was Blown away. I mean I read the reviews and I couldn't believe them it was a complete opposite of what I had read. The Lobby it was not like that years ago, the rooms were big and the service was "Great" Im a choice member and the way alfredo guided me and advised me of the local places to go I had to give this guy a tip so I handed him some points Thanks Alfredo. the guy Jose was just as polite, dave the night man was knew very well of restuarants nearby. the Hotel actually made the trip worth my while . I mean I really fell in love with this trip before and after the cruise I can't wait to plan my next trip, my wife and I are planning another cruise and our new location is Comfort Inn the swimming pool was really great and the breakfast self explanitory it even had the newspaper, I learned a little spanish "Hola" lol ....so if you plan to take a trip consider this hideaway a keeper it will be my little seceret.

Room Tip: The suites are great you are really getting your money's worth.Complete privacy and on the tiped...
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Craig J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Layton, Utah
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 January 2012

Staff was very helpful in getting us a great tour of the El Yunque rainforest. Rooms were very clean and breakfast was good.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelinTami51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Charles Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 January 2012

My stay at the Comfort Inn in San Juan was not nearly as good as a couple of years ago. The one elevator was scary. When I stepped into it, it went down a few inches and then was very jerky and noisy on the way up. The next day, they had hand written signs saying “Do Not Exceed 4 People”. That is not comforting to see, would if 4 large people get on there and how do they know to limit it is 4 and not 3 people? If it needs repair, close it down and get it fixed.

My first night, I did not have hot water and I needed to shower to go out. I told the front desk and the next day, same thing. It ended up that the shower control was very touchy and had to be placed just right for the water to be hot. I am sure I was not the first to complain, so fix it.

The worst was being rudely interrupted twice by the woman at the front desk. I had a question and before I could finish, she is cutting me off. Very rude and unacceptable.

I believe the hotel is under new ownership or management, and they better figure it out or business is going to go down hill. I’ll give it one more try because I get free nights with Choice Privilege Points and they have smoking rooms. But if it is like these again, I am done.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevetraveling2pr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Placitas, New Mexico
Level Contributor
170 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 20 December 2011

Our room was clean, which to us is the most important part. And the bed was comfortable. The location of the hotel is convenient to the hotels and casinos in the Condado area as well as to the bus line to Old San Juan. But overall, the hotel is a bit worn and pretty spartan. I'll assume that the problem with our room's air conditioner was a fluke. It's mounted high up in the wall, right above the flat-screen TV and and electrical outlet. No matter how low we'd set the temperature, the air conditioner would drip water onto the floor, furniture, and in the area around the outlet. No damage was done but it was a little unnerving. The continental breakfast is basic; really basic. We stayed two nights and it worked out OK for sightseeing one day and embarking on a cruise the next. If you're simply looking for a clean place to sleep, the Comfort Inn will do.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelin_Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 10 November 2011

October 26-29, 2011. We chose this hotel based on price and Choice Reward points. It's about a block from the beach, which was beautiful. It is close to a bus stop, and down the street from two car rental agencies. Though we didn't spend much time in the Condado area, it felt safe and had plenty of restaurants and people out and about all the time. The room was awesome. There were three of us, and we were upgraded to the suite that had two rooms, each with a king-sized bed. Very very nice to have plenty of room to spread out. The morning breakfast was also sufficient and well-kept. We stayed there for three nights before our cruise and were quite pleased. The staff also was helpful. I don't care if it doesn't look like a brand new five-star hotel. It worked great for us.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IndyJen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.0 km away
Holiday Inn Express San Juan Condado
0.1 km away
El Canario by the Lagoon
El Canario by the Lagoon
#22 of 46 in San Juan
4.0 of 5 bubbles 334 reviews
0.5 km away
Sandy Beach Hotel
Sandy Beach Hotel
#37 of 46 in San Juan
3.0 of 5 bubbles 315 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Le Consulat, Ascend Collection Hotel
0.7 km away
Courtyard San Juan Miramar
Courtyard San Juan Miramar
#17 of 46 in San Juan
4.0 of 5 bubbles 977 reviews
0.4 km away
Coral Princess Hotel
Coral Princess Hotel
#13 of 46 in San Juan
4.5 of 5 bubbles 920 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Property: Comfort Inn
Address: 6 Calle Clemenceau | Condado, San Juan 00907-1608, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 46 Hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity.ca, Choice Hotels, Booking.com, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Comfort Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel San Juan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing