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Reviewed February 4, 2018 via mobile

Great location, good sized rooms & an overall must the room & bathroom were super clean. Breakfast was a good offering & the gym sized adequate. Only thing I stayed for 4 nights & we never were given any extra water except what was there on day one... it’s a little thing, but goes a long way.. also no tea bags in the room (nice coffee), but it would be good to have the option.

Stayed: February 2018, travelled on business
Thank Chel1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Director of Sales at Hyatt House San Juan, responded to this reviewResponded February 8, 2018

Thank you for your feedback regarding your recent stay.
I am happy to hear that you enjoyed your stay with us especially our gym and complimentary breakfast buffet.
I will be sure to mention to our Housekeeping team about the daily water replacement.

We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2018

If you going for the first time this is where you want to stay. The entire hotel is clean and cozy. The staff will make you feel more like friend not just a guest. Centrally located and you can quickly get an Uber or taxi for what ever you want to do.

  • Stayed: January 2018, travelled with friends
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Me101476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Director of Sales at Hyatt House San Juan, responded to this reviewResponded February 8, 2018

Thank you for your feedback.
We look forward to welcoming you back during your future travels to Puerto Rico.

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Reviewed January 29, 2018

Very friendly staff. Plenty of food during breakfasts. Clean rooms. Ample room as well with two television sets. Front desk staff very attentive. I would definitely get back to The Hyatt Hoise on my next trip

  • Stayed: January 2018, travelled on business
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank alvi0d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Director of Sales at Hyatt House San Juan, responded to this reviewResponded February 8, 2018

Thank you for your feedback.
Please let us know when travels brings you back to our area.

We look forward to seeing you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 26, 2018

Excellent Locarion at an affordable price. The comodity to go back and forth to Old San Juan where Fiestas de la Calle San Sebastian took place was a must. Olive Garden and Longhorn are excellent choices for dinning.

  • Stayed: January 2018, travelled with friends
    • Value
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Review collected in partnership with Hyatt Hotels
Thank SMarisa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Director of Sales at Hyatt House San Juan, responded to this reviewResponded February 8, 2018

Greetings from Hyatt House San Juan!

I am happy to hear that you enjoyed your stay with us.

We look forward to welcoming you back during your next travels to our area.

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Reviewed January 22, 2018

Got an offer for a volleyball tournament , great price for prime San Juan area. Literally a 5 min walk to the convention center , didn't move the car not once! Will stay again!! Breakfast was so-so, just not to my liking. But not bad.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank joeace2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura S, Director of Sales at Hyatt House San Juan, responded to this reviewResponded February 8, 2018

Thank you for your feedback.

I am happy to hear that you enjoyed your stay with us. I am sorry to heat that you found our breakfast to be "so-so" and welcome any additional details. We always welcome the opportunity to evaluate and look for ways get us into perfection.

You are welcome to email me directly at laura.soto-reyes@hyatt.com.

Thank you and I remain at your service.

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