We had a great experience starting from the initial booking. Wilfredo, who’s the property owner to the time to immediately reach out to us to introduce himself and answer some of our questions in regards to what to do upon arrival. Ms. Ana who happens to be the property manager provided instructions days before the arrival date was the person receiving us at the lobby. The accommodations were as advertised. The studio apartment had everything we needed and more with close location and proximity to the airport, restaurants, shops, etc. We even had one hiccup with the kitchen sink leaking, but it only took one phone call and the owner Wilfredo took care of it immediately. We are definitely booking again in the future
We booked this place a week or two before arriving in PR. We were attending a wedding and the location was walking distance to the hotel where the hotel was being held. The condo is in a safe location. It’s clean and I would recommend for anyone who is going. I will say that the room is small so two adults is perfect. If you have a small child that should be okay but a family of four would be pushing it. There also a good number of places to buy food within walking distance. Great location. Security staff are all nice. Elevator is slow and you are on the 23 floor but it wasn’t a problem for us.
This is a perfect space for a couple or solo traveler. Modern, clean with all of the amenities included. The views are amazing with a breeze that can't be beat when the windows and sliding door are open. There's good food and drinks right in the neighborhood. A short drive to Old San Juan, where there are countless ways to be entertained! Short, one block walk to the beach. Couldn't have asked for anything more!
We enjoyed our stay at Ashford Imperial, the apartment is well appointed and clean. We loved the views and the natural light and the proximity to great restaurants, the beach, and even an organic market next door. The beds are very comfortable and everything is as shown in the pictures. We gave it 4 stars because it doesn't come with a parking space. We had rented a car and had to park at the Marriott Hotel's parking ($22 per night) across the street. Ana has very helpful and available. Thanks!
Room looks just like the pictures and is amazing for a couple! We absolutely loved it and it was perfect in every way, except one. The hot water cuts out every now and then and comes back during every shower, personally I thought it was funny and doesn't bother me but to some it may. Other than that location was great, businesses near here were great. 10/10 would come back.
The apartment was great. Everything you need was there. Much better than a hotel room. Great location with lots of restaurants, CVS, Buses, market and more within a block or 2. The view! It was amazing.