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“Not one of the best Holiday Inns out there.”

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Holiday Inn Mayaquez & Tropical Casino
Ranked #1 of 4 Hotels in Mayaguez
Certificate of Excellence
Reviewed 5 November 2011

We have stayed at the Holiday Inn located in Ponce many times and it is great. However, this one in Mayaguez is not one of their best locations. The rooms are very clean, but they need some renovation. The rooms are NOT worth the $140 we payed for the
night. Our room did not even had a safe, which is standard in every hotel. I would not recommended.

  • Stayed: November 2011
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Thank BoricuaLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 - 193 of 289 reviews

Reviewed 22 September 2011

No matter what trip, family, business, romance, I always find this hotel a great place. The room is excellent, they have king and double rooms with lcd tvs, big bathrooms, great a/c, clean carpets. Its a great place, about the pool, its a little one, no view to beach or any interesting. If you stay a Friday or Saturday, please get in before 6pm or you will have to return after 11pm (parking its a small one), there's a Casino on 1st floor and I think all people in town go there on weekends. I stayed there two times on Thanksgiving weekend, one business trip and about three times on Christmas season. Great service, front desk, restaurant, great breakfast either buffet or 'a la carta'. They have a mini disco bar, great for a beer or some exotic drink, great music system (too loud for me). I can recommend this place over other hotels in the area. Another thing, there's a gas station about 5 minutes from there in car with pizza, chicken, hot dogs and all type of snacks.

Room Tip: You need to be member of Holiday Inn frequent travel program to get a room at 4th or 5th floor. Alwa...
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  • Stayed: December 2010, travelled with family
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1  Thank mcasiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2011

Loud casino, no store, smelly everything. The room was terrible, there had to be mold in the carpet. The a-c is an antique.
Stay somewhere else if there is an alternative (not sure).

  • Stayed: September 2011
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Thank ocean35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

Hicimos esta estadía para un viaje de negocios. El recibimiento fue bueno y la habitación muy limpia y bien puesta. Estuvimos cómodos, no tenemos queja. Tal vez lo único fue el pobre desayuno que vimos al levantarnos. Una ensalada de frutas que eran solo melones y uvas, (teniendo una frutera al otro lado de la # 2! ). En eso nos pareció que Dennys era mejor oferta. Recomiendo el hotel para estadías en el oeste, pues no es caro y es muy cómodo. Un detalle cool es el "menú" de almohadas que tienen para complacerte.

  • Stayed: August 2011, travelled on business
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1  Thank Chiguiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2011

Parking! Can you believe guest reserved parking is more than 200 meters away? Hotel employees have bad humor and bad service!

  • Stayed: August 2011
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1  Thank tattoolawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2011

Our room was infested with ants along the wall and desk! housekeeping was called only for them to come spray "Raid" the smell was horrible, we requested another room and ended up in a Smokers Room (only room available) had no choice but to keep the room. We were given a ticket for Free Breakfast for the inconvenience but found out when we got back home that our credit card had a charge against it for the Breakfast! Called hotel back to inquire and I kept getting transferred around! the lady in accounts payable was rude and didnt seem to care about the charge! I called headquarters to report the charge to my card. Will never come back to this Holiday Inn Again! Hopefully I will receive my charge to my credit card back?

Room Tip: rooms are not very sanitized and could use updating.
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  • Stayed: July 2011, travelled as a couple
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1  Thank kittytexas2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2011

There are not many hotel options in this part of Puerto Rico. When choosing this hotel make sure that you have a room not facing the main street. This was one of the noisiest hotels we have been in so far. Apart from the noise, the hotel is satisfactory.

  • Stayed: April 2011, travelled with family
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4  Thank ol9382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Mayaguez
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Mayaguez
Price Range: $194 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Official Description (provided by the hotel):
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn

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