I've been visiting this hotel for several years now. This year it is a totally different place, what happened? The beautiful Verandas with the outdoor Caribbean feeling was gone! Its a huge closed up frozen place now I felt as if I was locked up in a freezer. The Verandas WAS SO COLD that we had to leave because my friend kept sneezing. Why would a place be so hostile and not even serve me a glass of water at the Restaurant? Unbelievable I asked for a glass of water with my meal and I was asked if I wanted sparkling or bottled water which is $2.50, all I wanted was a small glass of tap water because I don't drink none of the above and the glass of water was DENIED! Because of new policies they can no longer serve free water which is totally STUPID how greedy can you actually be when you can't give me a glass of water but we are freezing our @#$ off at the Verandas? What happened to the old management? Is it an inexperienced mentally challenged person running this place now? I seriously recommend you change the place to what it was before or you'll be out of business very soon. And I don't even want to talk about the rooms which the safety box don't even function properly. What Happened to the live music? There is no entertainment, you can't walk around the area because it is in a secluded place. All the employees look like their souls have been sucked out. What happened? Is the money hungry Lucifer running the place now? We checked out and went to Villa Cofresi which is very small but awesome it was right on the beach.
- Official Description (provided by the hotel):
- The Mayagüez Resort & Casino is an independently operated, deluxe, full service hotel located in the west coast town of Mayagüez.The hotel is nestled amid 20 acres of scenic, sunny surroundings with spectacular views of the Bay. It is conveniently located 15 minutes from the center of town and the University of PR, Mayagüez Campus; 10 minutes from the Puerto Rico Zoo; 15 minutes from the local Eugenino Maria de Hostos Airport; a 25 minute shuttle flight from the Luis Muñoz Marin San Juan Airport; a 45 minutes drive from the regional Rafael Hernandez Airport in the town of Aguadilla; 25 minutes from the Golf course in Joyuda, Cabo Rojo; and a short ride to the most beautiful beaches and tourist attraction areas. ... more less
- Reservation Options:
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- Also Known As:
- Mayaguez Resort And Casino
- Mayaguez Hotel Mayaguez
- Mayaguez Resort Casino