The room and hotel were clean and the location is very good but the hotel is generally disappointing, especially at the $200 a night we paid. We asked for an early check-in with no luck and after checking in at 6PM, were assigned a room that had not been cleaned/done and had to move to a smaller room that was clean. Late that night we realized after going to bed that there was no blanket, only a sheet, which is not ok for an air-conditioned room. We later learned that guests are expected to request a blanket! The bathroom had no space for toiletries or hooks for the towels, which were ratty. There were no outlets on the left side of the bed including behind the small desk. When we went to breakfast at 8:45AM on day one, they were out of eggs and never re-supplied them (we did not go back on day 2). The breakfast had only bacon and breads/ starches, no fruit at all. Finally, our room was not cleaned at all or replenished with any supplies or towels. There was a small fridge in the room, but it was disconnected and had nothing in it (i.e. no mini bar service). The bed and pillows were nice and the room was bare but not displeasing and, fortunately, clean. The windows in the rooms are fixed, so the room cannot be aired out, which is terrible in a hot and humid climate. The first room assigned to us, the one that was not clean, smelled bad, with a chemical and must odor. All in all, this place has potential but needs new management. It is certainly not up to Best Western standards.

I’m very grateful to the staff (front desk, house keeping, security, etc) for making my stay better. The details and attention they had with me and my husband is very much appreciate it. Also, very centric location.

the staff was very gracious and very helpful when asked questions and keep the rooms supplied with the essential things when needed also thank you for the coffee that was available around the clock - thank you