My husband and I visited St. Lucia in May of 2010 and booked Hugo Tours based on the positive reviews on TA.
I arranged for him to pick my husband and I up at the airport UVF and drive us to our hotel in Gros Islet.
Upon meeting Hugo, I immediately felt at ease as he was very friendly and professional. His van was very clean and comfortable as well. The drive was relaxing and informative. Although we had been to the island previously, Hugo provided much information that we had not learned on the previous visits.
His prices were also very reasonable and in many cases lower than other quotes I had received. Another reason I booked him was that he responded to my emails within a very short time frame and was very professional each time.
We liked Hugo so much that we requested his services for the remainder of our week. He picked us up the following morning at our hotel in Gros Islet and took us to our next hotel, where we were booked to stay for the next eight days. He also drove us to Marigot Bay as we had dinner reservations at Rainforest Hideaway. Hugo waited in Marigot while we ate our dinner (approx. 2 hours). As soon as we stepped off the ferry after dinner, there he was waiting for us. We were very impressed with this. Hugo even took us in Rodney Bay when we requested to visit somewhere for cocktails. He remained with us until we were finished and again drove us back to our hotel.
Hugo offered to escort us to the Jump Up Street Party in Gros Islet later in the week and we took him up on the offer. He remained with us most of the time we were at the party and even brought his lovely wife. They filled us in on local life and directed us toward food stations and found a table for my husband and I to eat at. We enjoyed ourselves immensely and felt very comfortable with Hugo as our guide.
I cannot recommend his services enough. Whether it is a transfer for the airport or a tour of the island, you cannot go wrong with Hugo. His service is top notch.