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Sandals Halcyon Beach Resort
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Reviews (4,095)
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2,398
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126
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Reviewed November 15, 2017

We were there to "Celebrate our 50th Wedding Anniversary" and "Re-Tie the Knot" Ceremony. It was a fabulous All Inclusive trip from beginning to end. Met some wonderful people, ate some fabulous food and had great FREE entertainment - like water skiing, canoeing and paddle boarding in the carribean.
The service at the Halcyon Beach Resorts Restaurants was tremendous and very professionally done. Of all the Sandal Resorts in St. Lucia - I'd recommend Halcyon Beach Resort - The Staff made you feel right at home. The Re-Tie the Knot Ceremony was professionally done - from the Chaplain, Jim's Assistant and my Assistant as well - A+ to them all. The Photographer was super - he took 277 shots of the wedding and we had to narrow that down to the top 25 - so very hard. Very well worth it. Dinner that night at Kelly's was so magical - made us feel so special.
You could shuttle from one to the other Resorts and free shuttle to and from the Airport. Our special recognition of "Melissa Joseph" - the very best of the best Front Desk People at the Halcyon Beach Resort - could not have asked for a better "Assistant". She took care of us from the beginning glass of Champagne and ice cold towel to the very end of our trip - Special Car and driver to the Airport. We will never forget her and all she did. We love you Melissa. Jim & Lenora Alexander

Room Tip: Our Room was #140 Cottage
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Lenora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 15, 2017 via mobile

Loved this resort! Visited the others but this one just felt like home. The staff is amazing and we felt like family. Everything at the resort was perfect. Would definitely return again. Highly recommended!

Stayed: November 2017, travelled as a couple
3  Thank Kristy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 14, 2017 via mobile

The whole complex is in need of renovation , it is a million miles away from le Toc and The Grande, as you can travel by bus to all their hotels you can see the difference although maybe the Halcyon is more authentic to the Caribbean it's very tired looking . Yes the staff are so warm and friendly , kimonos is well worth a visit, Marios is repetitive with their food choice , bayside is okish , the bistro on the beach is very good quality but variety is limited . Water sports are all included and def worth doing , we had butler service they were very pleasant but I would not do it again .....would we return NO , but with a major renovation I may consider it .

Stayed: October 2017, travelled as a couple
5  Thank sarahall162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this reviewResponded November 21, 2017

Hello and thank you for taking the time to write a review of Sandals Halcyon Beach. We found your review to be quite insightful as you pointed out the many highlights of your trip and also some points that you felt could be improved upon on our part.

We appreciate all of your helpful feedback which we will share with the resort management team for further consideration as we are always looking for new ways to enhance guest experiences. We look forward to welcoming you to one of our other lovely properties in the future for a stay that will definitely surpass all of your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 13, 2017

We have just returned from the Halcyon. When I first arrived I didn't feel the 5 star wow I expected from this brand and did find the various accommodation service levels very pretentious. Essentially if you chose to opt for the entry level and not club or above you do feel a little bit like the poor relations. However as the days went on we soon found out that the concierge and butler level accommodation wasn’t that impressive and very strange as most of these rooms are not very private and having a butler looked completely ridiculous, odd and slightly disturbing!! The best thing about this resort are the staff they are all very friendly and really cant do enough for you. You can visit the other more impressive resorts Latoc and Grand however these are generally very busy and noisy but you must visit as the restaurants are excellent.

The Halcyon is defiantly a more laid back resort but could improve by extending the bar opening times ie the quiet pool swim up closed at 5pm and the beach bar at 6pm which was very early and disappointing as there where still guests who would have liked to have stayed on. I’m only suggesting a hour for the pool bar and maybe 2 hours for the beach bar. The only bar available after this is the main bar. At 10.30pm the beach snack bar opens again but you can’t get drinks you have to bring your own which is a distance from the main bar.

Do take advantage of the water sports its included but if you chose to use the beach be careful in the sea as quite a few people we spoke to got stung by jellyfish.

Room Tip: Push the boat out if you can and go club level it opens up more options for you.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 13, 2017 via mobile

We have just returned from 2 weeks at the hyclon the staff are their biggest asset everyone are so pleasant and helpful nothing is too much bother I would like to personally mention Danielle head of house keeping who was fantastic to us also Natalie and Cassius who was in Mario's they were also brilliant nothing was too much trouble. As I have said previous the staff make the hotel Agnes at the suit pool is just a beautiful and great lady. That said the resort itself is very tired looking and needs a lot of updating to make it like the brochure says it is the beach is nothing like the pics it portrays and the rooms were disappointing for a 5 star resort lastly I would like to thank Kay who got our rooms changed after we spoke to her about our first room. To the manager all your staff ate a credit to you just wish the resort was as amazing.

Stayed: October 2017, travelled as a couple
6  Thank Olwen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasmine J, Online Review Coordinator at Sandals Halcyon Beach Resort, responded to this reviewResponded November 15, 2017

Hello and thank you for taking the time to write a review of Sandals Halcyon Beach. We found your review to be quite insightful as you pointed out the many highlights of your trip and also some points that you felt could be improved upon on our part. We appreciate all of your helpful feedback which we will share with the Resort Management and Team for further consideration as we are always looking for new ways to enhance guest experiences. We look forward to welcoming you to one of our other lovely properties in the future for a stay that will definitely surpass all of your expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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