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Reviewed July 2, 2013

Just returned from St. Lucia after 2 weeks relaxation in EWI. We have stayed in resorts before where 'Trip Advisors' would lash out 5 stars on the resorts, but our own experiences couldn't match such enthusiasm - something was missing ( eg Galley Bay - Antigua). My wife and I were afraid that this might be the case with EWI, but NO. This is a genuine 5 Star experience (not 5 star hotel it has to be said, but that's irrelevant).
Things to do range from Yoga, table tennis, running track at the top of the resort, watersports such as Hobbie cats, canoes, snorkeling (all free), small very clean swimming pool (cleaned every day)with serve yourself swim up bar.

The chalet layout lends itself to the tranquility of the resort (we stayed in No. 12 2 minutes walk to beach / swimming pool) - semi detached with own verandah, fridge outside the room, very clean and tidy room, large comfortable King size bed, large flat screen tv and DVD player (dvds from reception) , more than enough storage space for clothes. The bathroom has a large stand-in shower area with window screens open to the outside- privacy still very good though., twin sinks and all the soap/ shower gel etc you need, powerful hairdrier that can be used in the bedroom. One downside to no.12 was being woken up by mangoes falling off the nearby tree onto the roof - the first time is the worse!!)

The restaurant is located on the beach accessed via the 2 bars. Breakfast (cereals, fresh fruit, breads, toast, cooked food, fruit juices, teas, coffees), Lunches (buffet food, every other day bar-b-que with choice of fish, meats, kebabs or all three) and evening dinner generally 5 course a-la-carte with many choices. Friday night bar-b-que should not be missed. The food isn't totally outstanding, but is very,very good and is well covered from birds/flys. Other resorts let themselves down here. Afternoon tea served at the pool. The drinks in the bars are mostly premium brands.

Plenty of sunbeds either on the beach or at the pool (our choice was the pool) - no need to put towel out to snatch the location (during our stay, one woman from Scotland religiously did this everday ! - NO NEED!!)

Most of the clientele are/were UK with occasional US/Canadians thrown in. A few were returning again, some again and again.

The staff are generally long term employees, and are very experienced. Miriam, Harry, Wendel, Titus, Elie etc mix well with the guests.

One down side while we were there - mossies !! - The weather varied from very hot/ clear days to very wet/cloudy days, and this would bring about the guests generally discussing each and very new bite(s). Every week the resort would 'fog' the area and each room has a large can of spray to use in the room when leaving for dinner.

Finally, there's Gareth the manager. Never been to a resort before where the manager would be as high profile as Gareth (it was as if he was a guest we saw him so much). He would mingle with the guests and converse easily, his general knowledge would put him onto the final of MasterMind.

We've been to Nisbet Plantation in Nevis, and is very similar to EWI. We have always said we would return to there, but now we would also return to EWI, may be not next year but soon, very soon.

Thanks East Winds, thank you.

  • Stayed: June 2013, travelled as a couple
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4  Thank GAZBOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George R, Owner at East Winds, responded to this reviewResponded July 9, 2013

A TRULY WORTH READING REVIEW – THANK YOU

This is a very meaningful review, authored by a Senior Contributor to this board, with 25 hotel reviews in 24 different cities around the world. These types of experienced travelers know what to look for, and are not afraid to speak their minds. So in the case of East Winds Inn, the words have been spoken – this little gem is “Truly Worth 5 Stars in Trip Advisor”. What more could we ask for than that? Even more interesting is the early comment where it is stated that the author had stayed in other five star rated facilities, but for some reason, something was missing. With this trepidation, they entered the confines of East Winds Inn – and as they emphatically stated - “NO – this is a five star experience”.

The review then goes on to cite all of the many reasons that these guests were so satisfied, to the point where they are seriously considering alternating their time with their old favourite haunt in Nevis – which we view as worthy competition. Many staff members are singled out, including Miriam, Harry, Wendel, Titus and Elie. And there are 79 others who have remained unnamed, but no less contributed to the memorable experience of these guests. As for the mosquitos, welcome to the tropics. They are sometimes worse than others, and we do our best to keep the numbers down as you point out. It’s a good thing we have some 35 different species of birds on the property to help keep their numbers in check naturally.

Thanks also for mentioning Gareth Leach, our GM with over 21 years under his belt at East Winds in this capacity. His omnipresent presence clearly made an impression on you, and yes, you are correct, he could easily be a finalist in MasterMind. But don’t tell him that, for fear he might choose a new career in television game shows, giving Sean Connery a run for his money. Gareth has a fetish for old westerns as well, but you’ll have to wait until your next visit to ask him about that – very soon we hope. I guarantee his knowledge of this subject matter will not disappoint you either.

Best regards,

George J. Reti,
President

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Reviewed July 2, 2013

My wife and I recently spent the second part of our honeymoon at East Winds in towards the latter part of June 2013.

Before visiting I read some great reviews and was very excited to be staying at such a highly regarded establishment.

I must say the whole stay lived up to my high expectations and I can see why the hotel receives so many repeat customers.

The location is very secluded, with a small and generally quiet and well maintained beach area leading into the Caribbean Sea.

However Rodney Bay, Gros Islet and Castries are only a short taxi ride away.There are also a range of tours to go further afield if you are feeling adventurous.

The rooms are clean and well furnished with decent size bathrooms and great balcony areas (we stayed in one of the sea view rooms), the beds are also very comfortable.

The pool area is clean and tidy and there are always plenty of sun loungers, the swim up help yourself cocktail bar is also fantastic and very well stocked (!)

There is only one restaurant but that is not an issue as the food is exceptional, ample breakfast with cereals, toast, fried breakfast, omelette, pancakes, fruit, yoghurts and most importantly, amazing coffee!

Lunch is a similarly excellent buffet, with the odd BBQ thrown in and in the evenings a 4 course ala carte menu with 4 options for each course.

The quality of the evening meal was fantastic and by far and away the best quality food we have experienced on a break of this type.

There is also a great selection of wines and champagnes and they guys behind the bar (Titus is a legend) will pretty much make you anything you want, including a Hummingbird Cocktail which is a must!

The facilities at East Winds are great and just what you would want from an intimate and relaxing holiday in the Caribbean.

However what makes the stay memorable is this in combination with the staff, they are very genuine without being invasive, they really did strike a great balance between being friendly and attentive and enhanced our already excellent experience.

On the basis of our stay I would strongly recommend this hotel and hope to visit again in the near future.

  • Stayed: June 2013, travelled as a couple
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1  Thank JoeBoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George R, Owner at East Winds, responded to this reviewResponded July 9, 2013

SURPASSING EXPECTATIONS IS A GOOD THING – THANKS FOR SAYING SO

We have a lot to live up to at East Winds Inn. Winning major awards on this website for six consecutive years has many benefits, but with it come expectations, which on some occasions, are impossible to live up to. Yet you have so kindly pointed out all the reasons why you felt comfortable in stating that your expectations were even exceeded, and we sincerely thank you for that. “Expectation”, when one thinks about it, is a very subjective term. Different people have differing expectations in many areas of their lives, including what a honeymoon should be like or what a really relaxing holiday is all about. You have clearly set out that notwithstanding your “high” expectations for East Winds based on the overall quality of the reviews we are so pleased to be characterized by, including the facilities, the food and the overall setting, you were more than pleased by all.

However, as so many before you, the primary accolades are directed toward the incredible and devoted team at East Winds Inn, more commonly referred to as the staff. These are the people who made your holiday experience what it was – surpassing your expectations. We can’t speak highly enough about all these special people – all 84 of them – who work tirelessly with only one objective in mind, that being to provide each and every guest the best possible holiday experience that they can imagine. So when you say you would strongly recommend this hotel and hope to visit again in the near future, your comments have an authenticity to them, as it is obvious that you took the time to get to know not only the people of St. Lucia, but more specifically, the staff of East Winds Inn. Yes, Titus is a legend – but beneath it all, he is also a wonderful, sensitive fellow, who would love to see you back again. So would all the staff, whose livelihood and happiness depends on exceeding expectations. Nobody can ask for more than that, and if you allow them as you did, they will deliver. Please do come back soon with great expectations - whatever the dickens that means.

Best regards,

George J. Reti
President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2013

Visited the East Winds with my wife last October for my 50th birthday.

We arrived on the back of a tropical storm to a wonderful welcome. Room was clean and very comfortable with a lovely sunken shower.

Food was fantastic and we booked a couple of excursions.

Looking back it was the warmth and enthusiasm of the team at East Winds that made the holiday. We have been lucky and travelled, occasionally staying at 5 star hotels in the USA, Maldives Europe and Southern hemisphere. From the first evening we noticed the difference, somehow East Winds just feels honest and authentic with the staff genuinely interested in their guests.

Highlights included a candle light private meal for my birthday and a fascinating tour of the garden with the head gardener on our last day.

Thank you for making our stay so wonderful

Duncan & Liz

  • Stayed: October 2012, travelled as a couple
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1  Thank Duncano14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George R, Owner at East Winds, responded to this reviewResponded July 4, 2013

THANK YOU FOR THE WONDERFUL REFLECTIONS OF YOUR HOLIDAY AT EAST WINDS INN

We are most appreciative of your kind and thoughtful review of the 50th birthday experience you had at East Winds Inn. The comments you make about the warmth and enthusiasm of the staff, the clean and very comfortable room, the fantastic food and the botanical gardens are so complimentary – thank you for that. We are also pleased to hear that you enjoyed your own private candlelit birthday dinner, as well as your personal guided tour by Sylvanus, our wonderful head gardener. Certainly, the pride of the entire team shone through during your visit.

In the same way you have thanked us for making your stay so wonderful, we too thank you for sharing your experiences so enthusiastically with the travelling public, providing an accurate depiction of what to expect as a guest of East Winds Inn. We hope to welcome you back soon, and given your age, you have a great many more potential visits to the Small Resort with a Big Heart.

Best regards,

George J. Reti
President

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Reviewed June 24, 2013

In all fairness we did visit East Winds 20 years ago and it was amazing then however we could not believe how the resort had managed to retain its' personality and service over the years. With around just 30 rooms (all appointed to the very highest standards) and the most amazing setting, the staff cannot do more to help and are the friendliest that we have ever come across in our travels. The food is superb with different menus every evening (usually A La Carte). We went with our children this time (9 and 16) and they were made to feel so welcome by all of the staff. Nothing was too much. The weather wasn't as good as it could be (but it was the rainy season!) but this didn't matter. What a superb resort. If anyone grumbles about East Winds, then their issue is not with the resort- they need to look closer to home! I cannot recommend East Winds more highly to anyone. If you are considering the Caribbean and want class with personal service; look no further than East Winds.

  • Stayed: June 2013, travelled with family
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1  Thank Malcolm S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George R, Owner at East Winds, responded to this reviewResponded June 28, 2013

THANKS FOR THE UNBELIEVABLE REVIEW AFTER 20 YEARS

Sometimes it is nice to hear what a difference a day makes, and other times, it is just as satisfying to hear that nothing has changed in 20 years. When you are seeking a sanctuary in paradise, the latter is most likely more appropriate and desireable. We thank you for acknowledging our main ambition, that being to keep things more or less as they were 20 years ago, with a touch of modern flair and convenience which does not distract from the authenticity of one of the last remaining, original beachfront resorts in the Caribbean. And to think you found us again, but more importantly, found us to your liking. Thank you for sharing that unique feeling on this board, and acknowledging all the specialness of East Winds Inn once again.

Your heartwarming comments about the dedicated and friendly staff, the well-appointed rooms, the superb food and the amazing setting are truly appreciated. We particularly liked your comment – “If anyone grumbles about East Winds, then their issue is not with the resort- they need to look closer to home! “ That is truly a candid remark that carries with it a great deal of support from so many of our guests.

As you state – “look no further than East Winds Inn” if you want class and personal service. On that vein, we look forward to welcoming you back soon, and for goodness sake, don’t wait 20 more years to do so! Thank you for your ongoing support.

Best regards,

George J. Reti,
President

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Reviewed June 24, 2013

I visited East Winds with my family two years ago. If you are looking for a quiet, authentic resort, that doesn't pretend to be the home away from home that the Americanised 'tower blocks' try to be, then you have found it.

Surrounded by beautifully kept gardens, excellent accommodation in personal 'huts', leading onto the gorgeous beach - East Winds is by far the most relaxed, peaceful, tranquil & beautiful of the resorts I have seen on St. Lucia. This atmosphere is accentuated by the wonderful staff & service.

We took my (then) 96 year old Grandfather, Ralph. The staff couldn't do enough for him or the rest of us. From the restaurant staff (Ellie, Hague & co) to the bar staff (Hannah & Titus) [There are other's I am sure to have forgotten], there is one aim - to please!

Activities - this isn't Sandals, thank heavens! If you want lots of different water sports & activity rooms or organised 'events'; go elsewhere. This is about enjoying a relaxing holiday in idyllic settings. There is a pavilion with Yoga & table tennis, a walk & water activities - two dinghies to sail, plus snorkelling.

Enjoy sitting back in the sun & chilling!

My parents, Gill & Tony loved it so much that they returned this year (Ralph, now 97, in tow) & thoroughly enjoyed a second trip.

Amazing setting on a gorgeous island, surrounded by beautiful plants, birds (don't forget Mac the Macaw), the beach & genuinely lovely staff - I'd be hard pushed to recommend anywhere else for a relaxing piece of paradise.

"No Pressure; No Problem"

  • Stayed: July 2012, travelled with family
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5  Thank JacobStrongUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George R, Owner at East Winds, responded to this reviewResponded June 28, 2013

THANKS FOR THE SUPERB REVIEW

What a wonderful review by a repeat guest accompanied by a 97 year old Grandfather! Seeing that you come from the UK, that means that Ralph spent over 9 hours on an airplane to experience East Winds Inn for the second time in just two years. That is truly a remarkable feat, and we thank you from the bottom of our hearts for your enthusiastic and genuine posting – and we thank Ralph too. What an amazing spirit for a gentleman that age, and to think we have encountered people less than half his years moaning about the length of time it took to get to this little piece of paradise. As they say, perspective and attitude is everything.

We are also appreciative of all the positive comments you have made about the wonderful staff at East Winds, the beautifully kept gardens, the overall relaxed atmosphere, the gorgeous beach and the idyllic settings. The one line which I must repeat – “East Winds is by far the most relaxed, peaceful, tranquil & beautiful of the resorts I have seen on St. Lucia. This atmosphere is accentuated by the wonderful staff & service.” That pretty well says it all, as does your comment – “I'd be hard pushed to recommend anywhere else for a relaxing piece of paradise.”

In closing, we are truly hopeful to see Ralph again, as he is now approaching the record as being one of the best aged guests to ever visit East Winds. While it may shock you, he will need to return as a centurion to claim that honour, and we would be the happiest people on earth to help him and your entire family recognize that accolade. Our advice to make sure it happens, is to bring him every year between now and 100, for each week he spends at East Winds will add another full year to his longevity. At least that is what our other elderly guests tell us. The only way to know for sure, is to try. Thank you for your stellar support of East Winds Inn.

Best regards,

George J. Reti
President

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