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All reviews bay gardens hi tide sea grapes st lucia vacation club one bedroom suite garden view pigeon island time share beach resort roti security staff water taxi rum punch restaurants within walking distance big chef water sports
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Reviewed November 19, 2012

We didn't tell them before we got there that it was my birthday but by the time we when to eat they had a bottle of champagne setting in the living room! Our suit over looked the pool with an ocean view! Every evening we watched the sun set from our balcony which was spectacular! The service is the best in the Caribbean! The staff was so friendly and we enjoyed getting to know some of the local people. The entertainment was nice. The beach was never crowded by cruise people and was very private which I loved! Waters sports was great and can't wait to go back and take a day boat trip! The best place for romance! I really hate to say too much because I would like to keep it a secret just to myself! :D

  • Stayed: November 2012, travelled as a couple
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1  Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded November 23, 2012

We’d love for you to share the secret! Thank you for staying with us and leaving this great review. We’re happy that your stay was such a great one and look forward to welcoming you back in the future.

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Reviewed November 11, 2012

Great location to experience St. Lucia. Staff is very helpful and friendly. We stayed for a week and went on 4 excursions that were arranged by the hotel. Food was OK and service was slow for the amount of people staying at the hotel.

Room Tip: Select a room on a higher floor for the ocean views
  • Stayed: November 2012, travelled as a couple
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1  Thank Walter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded November 13, 2012

Thank you for staying with us. We’ve taken note of your feedback on our service and we will continue to work on improving our efficiency in service delivery.

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Reviewed November 8, 2012

My wife and I stayed at Bay Gardens Beach Resort for 3 nights at the end of October 2012 for the start of our honeymoon prior to moving down to Jalousie Plantation (also reviewed). Upon arrival we were given a refreshing rum punch and were given a quick orientation. We stayed in a 3rd floor end unit beachfront room, which while basic, was spacious and clean and provided us with lovely unobstructed views of Reduit Beach. The only issue with the room itself was a slightly leakly AC unit that would leave a little puddle on the floor near the closet. This didn't really bother us much though. Slightly bothersome though, was that all rooms were bulilt to be cojoined, so the interior doors to rooms next store serve to easily allow noise to travel into your room. Breakfast, which we had included as part of a Fall promotion, was buffet style and was adequate for us, though nothing special. For dinner, its easy to walk a few blocks off property to a good selection of Rodney Bay restaurants, or down the beach to Spinnakers. The beach itself is very pretty, well maintained and is long for St. Lucia. The pool area seemed nice but we hardly spent any time there since we were mostly on the beach. Most employees we encountered were very friendly and always greeted us with a smile. Overall, we enjoyed our stay and were happy to kick-off our honeymoon here.

  • Stayed: October 2012, travelled as a couple
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6  Thank kevinjm88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded November 13, 2012

Congratulations again on your wedding! It pleases us that you thoroughly enjoyed your stay. On rare occasions, condensation occurs due to temperature changes and this leads to the sort of leak you mentioned. Hopefully, you reported it so that our capable Maintenance team got a chance to fix the issue for you. In future, I’d like to recommend our very own Trios restaurant – one of the best dining options in Rodney Bay.
We hope to welcome you back in the future.

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Reviewed November 8, 2012

Most people assume that a holiday in the Caribbean would be best enjoyed at an All Inclusive resort. This hotel and resort is the best possible location if like us you prefer freedom to explore, and if you want a wide choice of dining options. From arrival, the staff at Bay Gardens Beach Resort were helpful, professional, and friendly, whilst leaving you to get on with your holiday at a leisurely pace. There are entertainment and activities if you want them, and if not, no pressure.
The room was excellent. We had a deluxe pool view room on the second floor, which gave us a view of the pool and the sea - best of both. The room was a great size and had everything you need, in-room safe, fridge, iron and board, brolly (didn't need it), British sockets. We had a look at a suite on the last day and it was even better for a bigger family. We ate at two of the hotel's establshments, Hi Tide (on the Caribbean buffet night) and Trio's next door. We really enjoyed Trios. Chef Ian served up amazing food, and explained the interesting menu to us before making our choice. The atmosphere was perfect, just what someone coming to St Lucia would want.
From what we could see when we picked up holidaymakers from other hotels on our way to a trip, the Rodney Bay location is the best you could ask for, with enough restaurants to eat somewhere different for a month. There are even two American style shopping malls (smaller versions). The beachfront location of Bay Gardens was also perfect. The pool is great quality and beautiful, however we found it very hot there and preferred the beach with the cool breeze. The beach itself is excellent. Its never crowded and the vendors are no trouble at all. If you make friends with them and buy a couple of trinkets at the start, you will have no trouble. There is a lady on the beach called Elizabeth who sells lunch and you can get a roti (wrap with chicken, or saltfish, or vegetable), cakes, drinks, etc. All reasonably priced and tasty.
I would thorougly recommend Bay Gardens Beach Resort for a trip to St Lucia, it was the best decision we made. Everyone we spoke to agreed.
Huge thanks to the management for a wonderful holiday. Any small issues, and they were very small, were dealt with professionally and promptly. Also thanks to Peggy, the Virgin rep who was very helpful and professional, and like everyone in St Lucia, so friendly. We will be back!

Room Tip: We had room 709. Top floor and at a corner which allowed views of pool, sea and backwards to the bay area. If there are more than two of you, consider a suite, they look excellent too.
  • Stayed: October 2012, travelled as a couple
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3  Thank Irvineers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 7, 2012

First the bad, or rather not so good.

Service in the bar and Hi Tide restaurant is very slow and not that great. Everything has a service charge added on to it and in what seems to be an employment creation scheme. The person who serves you your drink is not the person you pay. It is someone else who sits beside the till.

Very slow service as I have said. There is only one blender for cocktails in the whole property and it is moved to the bar area of the restaurant at the start of happy hour at 1730 (5.30pm for our American cousins). The only draught beer pump is also at that bar which closes at 1830 after happy hour.

Breakfast is pretty rubbish. Cold pancakes, lukewarm sausages and over cooked streaky bacon the coffee is terrible.

There is free wifi everywhere, however you will need the password and it is not very fast and prone to dropping out.

There is a policy of only serving drinks in plastic cups at the pool for safety. But several people were observed bringing bottles down from their rooms and drinking out of those glass bottles at the pool.

There seems to be some crazy music policy where annoying loud music is played at the bar every night. As soon as the steel band at happy hour on a Monday finishes on goes the loud CD player

The good.

It's a nice place. The food at the Hi Tide restaurant was very good. If a little overpriced.

The pool area is lovely except when they have stupid water jets that point into the pool on. If you are sitting next to one your stuff gets soaked.

There is a great bar next door called Spinnakers. Go there for sundowners! Beer comes in proper glasses and cocktails are 2 for 1 from 1700 to 1800.

Supermarket is ten minutes away. Buy booze there.

Rooms are nice and clean. One bedroom suite came with full kitchen, ideal for cooking on nights that you can't be bothered eating out.

  • Stayed: October 2012, travelled as a couple
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4  Thank 909Caledonian909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baygardensresorts, Manager at Bay Gardens Beach Resort, responded to this reviewResponded November 23, 2012

The service charge of 10% is standard across St. Lucia’s tourist industry and is not controlled by individual companies, but is nationally imposed. We’re constantly working on improving our service delivery.
We’ve added additional blenders in our bars. You will be pleased to know that our wifi has been upgraded and is quicker and more reliable. Cold/lukewarm breakfast is not our standard and is not commonplace.
We hope that you will stay with us again to see the updates we’ve made since your last visit.

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