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DeenDan

Breathtaking experience!

5.0 of 5 bubblesReviewed Jul 1, 2021
For our first visit to St. Lucia, we did a lot of research on different resorts and properties. I am so glad we chose Stonefield Villa. The stay was flawless, from the taxi service they arranged to pick us up from the airport to our arranged ride back when we left. Speaking of leaving, we had a hard time leaving. That sounds funny but we extended our stay twice because it was hard to leave this heavenly place. You may read of the majestic views, great staff, delicious food, and beautiful villas, but it is something else to experience in person. YOU MUST GO AND SEE FOR YOURSELF!!!!

I was in awe just entering the property to see the very well beautifully kept grounds and gorgeous fruit trees.

Our travel dates were not available when we tried to book online, so I worked with Sadia in the office and she helped finalize our villas for the days we planned for. Yes, I said villas (plural) because we had the supreme pleasure of staying in three different villas. That in itself was an amazing experience because each villa gave something different. Our jaws dropped each time we entered one. Neither of them was exactly alike. One had garden and ocean views, One had Ocean and Piton views, one had garden, Piton, and ocean views. Even outdoor showers were different in each.

The food was amazing. We enjoyed a cooking class with Chef Roy. They also had live entertainment on some nights. If you love taking pictures, this whole place is a professional backdrop.

The staff treated us like family. We got to know them by name as they were not bothered by our many questions and requests as we tried to make our anniversary trip a memorable one and navigate through different excursions.

We love to travel and have stayed in many resorts and hotels. For the first time, we had an owner personally welcome us. On more than one occasion, Anista Brown approached us and held intriguing conversations. She did not boast the fact that she was the owner of this beautiful resort so we did not realize who she was until well into our first conversation when we started to probe and ask about her. Paul, the resort manager went above and beyond to assure that we were able to extend our stay even though it meant moving to a different villa each time, but we loved it.

We want to send a very special THANK YOU to the following people for making our stay memorable. Drivers Kenyon, Sean, and Matthew, Chefs Roy and Enrique, Gardeners Donovan & Sebastian (They are so knowledgeable so make sure you see them if you want to be pointed to some amazing fruit trees), Daniel and Andrea in Housekeeping, Electrician Winston, Waitress Marie and the entire staff at Mango Tree, and to the many others whose names escape us right now. Thank you all for this amazing experience. We will be back soon. May you all be blessed!
Date of stay: June 2021
Room Tip: Jasmine had best view of Piton and ocean. Hibiscus did not have a view of the Piton but great...
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cybelle Brown, Owner at Stonefield Villa Resort, responded to this review
Responded Jul 20, 2021
Thanks so much for your great review. We sincerely appreciate it and look forward to hosting you again. Reviews like this inspire our team members and we will certainly share this with everyone. May you and your loved ones be blessed as well.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed June 25, 2021

We went to Stonefield for our honeymoon and purchased their all-inclusive package. While the room was beautiful, and the views were stunning, but I would recommend staying elsewhere in St. Lucia. We spent $5,000 for a week.

The service was horrendous. There was no communication about what was and was not included in our all-inclusive plan (we were often billed for things like coffee after the fact because we were not informed it was not included). It was like pulling teeth to get drinks (that were included in our package), room service is an extra charge.

The receptionist was incredibly rude and would not communicate when we were able to get our COVID tests (required for our trip home). We asked several days in a row and would be told different things by different staff members (the doctor only works Saturdays, the doctor never works Saturdays, we may not be able to get you a test because we have 16 other people that need it, we will let you know when we hear from the doctor, etc.).

This lapse in communication only worsened throughout our stay. We had an early morning excursion and were told by reception to go to breakfast when the restaurant first opened and we would have time to eat before our tour, they informed us we did NOT need to pre-order breakfast. Upon arriving at the restaurant that morning, we were scolded for not pre-ordering breakfast. When we spoke with reception about our concerns, they told us they would get back to us and they never did.

We asked to speak with management on multiple occasions, and reception ignored our requests and would basically just start talking about other things.

Reception lied to us about what was open after COVID, and we later found out from local Taxi drivers that tours they were telling us were closed were in fact open. So we missed out on a lot that we wished we could have done.

The food was garbage. Completely flavorless. Dinner takes a minimum of 1.5 hours so be prepared.

Overall, St. Lucia is a beautiful country, but this is NOT the resort to choose!

Date of stay: June 2021
    • Value
    • Cleanliness
    • Service
1  Thank 418devinr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cybelle Brown, Owner at Stonefield Villa Resort, responded to this reviewResponded July 20, 2021

We are very sorry that your stay with us was less than what you expected. We have investigated this in great detail and while I would like to address all your statements I think that your accusation of staff being liars and our food being garbage makes it clear that any feedback from us would be pointless. To that end, I would ask anyone reading this who would like some feedback, to contact the resort and request this from management. I wish you only beautiful memories from your future travels. Please be safe and thank you for your visit.

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Reviewed June 13, 2021

This was a 2 day staycation and was truly magical. I feel completely rejuvenated! It is hard to put into words the magic and serenity of Stonefield Villa Resort as it is an experience of nature, peace, tranquility, spiritualty and beauty. It emanates Mother Nature's true depiction of Heaven on Earth! This was just the feeling of being on the property. Aside from that, the other great experiences were the staff. They were amazing, extremely accommodating and oh so professional and friendly. The rooms were spacious and were equipped with everything I could possibly need. My favorite part of this trip was dining at the Mango Tree Restaurant. OMG what an magnificent view! Dining with the Piton right in front of me was simply incredible. All meals at the restaurant were delicious. In fact on the night of arrival I ordered the steak and the next morning woke up craving it as it was so tasty. This is a MUST DO on your bucket list! If you love nature and scenic beauty then this is the place to be!

Room tip: Chez Anista was excellent and great for large families or for friends traveling together and want to be in the same villa
Date of stay: June 2021
    • Value
    • Rooms
    • Service
Thank roxyl953
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cybelle Brown, Owner at Stonefield Villa Resort, responded to this reviewResponded June 16, 2021

Thank you so very much for your perfect rating. We enjoyed hosting you and hope that you will return for a longer staycation. Follow us @stonefieldvillaresort for deals and specials!

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Reviewed June 10, 2021 via mobile

There are so many resorts in St. Lucia it’s hard to choose! Because this part of the island is so touristy, I don’t think you can go wrong with any resort - however, our stay here was perfection and I’m so happy we booked it! The views are beautiful, the property itself is well kept and has so much to offer and the staff were incredible! I was very sun burnt after a day at the beach followed by snorkeling - I asked reception if they sold any aloe and someone literally went into their garden and brought me an entire aloe leaf. Very accommodating and authentic!

The food was delicious and everything they served was local! We went during mango season so you can only imagine! The menu changed every other day which helped with variety - I was worried about eating the same thing everyday (which would kill me) but they have several dishes for breakfast, lunch and dinner...you will be satisfied!

We had our own private pool which was a game changer. It was my favorite part! The views surrounding the pool made you feel like one of the luckiest people alive - surreal and therapeutic.

The ONLY thing I will mention with our villa is the shower was outside. This was a bit of a surprise and I don’t like surprises. I don’t remember reading that anywhere (I could have missed it) and I don’t know if this is how it is for all the villas or not. BUT, I ended up being really happy about it - I’ve never experienced an outdoor shower in a tropical place! It honestly made the experience better!

Definitely recommend this respite :)

Date of stay: June 2021
Trip type: Travelled as a couple
Thank ctodd327
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cybelle Brown, Owner at Stonefield Villa Resort, responded to this reviewResponded June 16, 2021

Sincerely appreciate your review. So glad that you enjoyed your private pool and got to appreciate the outdoor shower! Hope your sun burn is all healed up and we look forward to hosting you again very soon!

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Reviewed June 9, 2021

Ahh Stonefield!.. I thought that this level of comfort was only dreamt about, but Stonefield made my dreams a reality! The staff was very welcoming, always available and very pleasant,that I had no doubt they loved their jobs. Everything is Great at Stonefield Resort! My room was impeccably clean and well kept. As if the ambiance and amenities weren't enough, they had the most amazing food to top it off! Their colorful, vibrant, mouth watering creations were the perfect invitations for indulgence and engagement.
Stonefield Resort surely exceeded my expectations and they are my number 1 recommendation to anyone looking for a time of fun and relaxation!

Date of stay: June 2021
Trip type: Travelled with family
Thank Ffuninthesun123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cybelle Brown, Owner at Stonefield Villa Resort, responded to this reviewResponded June 16, 2021

Thank you so very much for your review. We are very appreciative and it was an absolute pleasure hosting you. We hope to be your home away from home whenever you decide to visit again. Stay safe and see you again soon!

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Reviewed June 7, 2021

We just spent a week at Stonefield and had an amazing time. The views were spectacular - even better than the website makes it seem. The villa was clean and spacious. Resort staff was friendly and polite, and they helped us navigate the changing covid restrictions. We also loved the food at the Mango Tree. I saw some reviews saying it was overpriced. Maybe - I didn’t go to other restaurants to compare, (when we booked the trip, we weren’t allowed to leave the resort and thus booked the all-inclusive package), but it was very fresh, well-seasoned, and delicious. Neither of us had a bad meal, and breakfast and seafood dishes were our favorites.

They had free antigen covid tests for guests staying longer than four nights. One reviewer talked about lack of privacy, but they must have changed their procedure because we didn’t find that at all. One couple at a time went to the nurse’s station, and the doctor swabbed our noses. (Just like COVID tests elsewhere.)

I was worried after reading some negative reviews about Stonefield on here, but I’m really glad we went. All in all, we had a great time and couldn’t have asked for anything more.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank EmilyReilly21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cybelle Brown, Owner at Stonefield Villa Resort, responded to this reviewResponded June 16, 2021

Thank you Emily for your review. We sincerely appreciated your honesty. Please follow us @stonefieldvillaresort for news and updates. We look forward to hosting you again very soon.

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