We stayed at the resort from March28 to April 11. Good food, choices limited, room ok but noisy hallway, beach super, chairs not so confo, .
We paid for an ocean view and had room 227 with a large palm blocking the view and a long row of jetskis. Whem I came to the front desk to ask for a real ocean view, the personnel was non cooperative. One told me: "If you are not happy, call the manager!" Finally it took 4 days before we got a real view on the 5th floor through the Transat agent.
Our major problem was with the staff: unfriendly, rude. Ladies at the buffet(except Madame Yvonne) should get a job somewhere else if they do not like working there.
Overall, nice holidays. If Sonesta want our patronage, they should work on their staff"attitude.
- Official Description (provided by the hotel):
- Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TripOnline SA, HotelQuickly, getaroom.com and Cancelon so you can book your Great Bay Beach Resort, Casino & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sonesta Great Bay Beach Resort And Casino
- Sonesta Great Bay Beach Hotel Philipsburg
- St Martin Great Bay Hotel
- Sonesta Philipsburg
- Great Bay Beach Hotel
- Philipsburg Sonesta
- St Maarten Great Bay Hotel
- Hotel Sonesta Great Bay Beach
- Great Bay Beach Resort, Casino & Spa St Martin / St Maarten/Philipsburg