On a vacation to St. Martin in March 2016, we were horribly disappointed in the Love Residence. This was not an inexpensive hotel. After walking down an alley and up a stairway with broken tiles and badly in need of cleaning, we were shown our room. It had a bed, shelving serving as a headboard attached to the wall, a chair, a refrigerator, no other amenities, no screen on the sliding glass door, mosquitoes in the room, drapes torn, and the door to the room could not be locked from the inside. In the bathroom the shower head was broken and could not be seated in the bracket, the toilet paper was on the tank behind the toilet, and the door could not be closed. The access to the beach was by ladder from the balcony. We were told that we could not walk through the Love Hotel to get to the beach via a staircase, but instead were told we should walk through a weed-filled field separating the two buildings. We were assured prior to booking by phone that the room would be fine for an senior with arthritis and indeed that assurance was completely false. The only parking was a lot across the street for $10 per night and $10 per day, not affiliated with the hotel. When we complained to the manager after one day and asked for a refund for the remaining days, we were refused. We did leave the Love Residence and took accommodations at the wonderful Grand Case Beach Club which I have reviewed elsewhere. The reservation is in dispute and I am expecting that the Residence will honor our request for a refund for the unused days.

We looked forward to it from the reviews. Arriving we were shown the room after paying in full for 5 nites. After being in the room for a few minutes,no TV or ocean view as email promised we couldn't imagine staying for 5 nites even if we were divers and gone for several hours. Rooms very stark and plain. We asked front desk if we could at least have a couple nites refund. He called manager and she said no refunds. So we left paying 650 euros for nothing.our choice but the area is very seedy and even the beach furniture was limited. I have never left a TripAdvisor review but now this place gets to make double per nite on our disappointment. Be aware travelers. Stay on the Dutch side. Don't trust the pictures either.

Spectacular hotel in Grand Case. The room in the Residence was awesome, think New York Loft, all done out in wood and super clean with a super comfy bed. The owner and staff were very friendly and communicative and what a location sitting right on the beach. If you are looking for some peace on the beach and access to great food then this is your place. I will return.