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“A General Standard of Good Service”

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Hyatt Regency Trinidad
Ranked #2 of 21 Hotels in Port of Spain
Certificate of Excellence
Reviewed 11 December 2017

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Angela R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Reviewed 11 December 2017

As a local it was a really good experience. You felt welcomed and treated as special as the next guest. The ambiance was serene. I especially enjoyed the entertainment at dinner and was pleasantly surprised to be entertained at breakfast too.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ronnaa717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

Awesome stay at hyatt trinidad, great food, clean and modern rooms, wine or water while checking in was by far the best experience my husband and I had. I would recommend this hotel to anyone visiting trinidad.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank mrsarchie2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

Modern newly renovated hotel. I've stayed here on and off for the past year. Three eating venues in the hotel: 1) formal restaurant 2) terrace by the sea 3) bar/kitchen near the infinite pool upper floors. Sushi bar. Nicely stocked bar for drinks. Well stocked breakfast buffet with both local and western style dishes. In the evening during certain nights of the week they have live performances. Staff are attentive and friendly. Wifi is reliable and speedy. Safe location, but do not walk off the hotel property at night as there has been some local crime issues. I will stay here when in Port of Spain. For a change of scenery, take a hotel approved cab to Movie Town. About 5-10 minutes away. Open air mall, restaurants, shopping, and oh yeah movies. Modern upscale movie theater. Thanks for your service Hyatt.

Room Tip: No need to pay extra for an ocean view room; most windows are "steamed" on the inside of t...
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  • Stayed: December 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank MartyParty4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

I can’t recommend this hotel highly enough. The staff are outstanding, warm, friendly and efficient. The restaurants are all very good with a special mention for the sushi.
The Spa is excellent offering a wide range of treatments.
There is an excellent infinity pool with a good bar and restaurant incorporated.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Paulrose69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

I came into Hyatt (Trinidad) last night to dine at the restaurant. Before I entered the restaurant, I went into the female washroom in the lobby area. I was aghast to see the filthy condition of the toilets and the sinks. The stall I entered had a broken seat and menstrual stains. To add insult to injury, there was no toilet paper. Further, the wash sinks were dirty and there was no paper to dry hands. While I was in the washroom, I even heard a Hyatt staff member made the comment, “Hyatt gone to the dogs”.

I left Hyatt in disgust, with my appetite lost. I have been a customer of Hyatt for many years, stayed in their rooms, spa treatments and dined at both the restaurant and sushi lounge. I was deeply horrified to see the state of the female washroom last night.

I recommend you have a manager ensure that these areas are well taken care of as it’s one of the first point of contact when someone enters the Hotel.

Stayed: December 2017, travelled with friends
Thank TravTrini868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

Stayed here for several weeks on business. Had a very comfortable room, huge big screen TV, cool glass shower separating bed and bath, all with a nice water view. While renovations are complete, they were ongoing when i was there, but barely noticeable And when they opened the downstairs waterfront eatting area again, it was wonderful. Staff is very helpful and professional.

Plus:
Best, cleanest hotel in Trinidad & Tobago
Good location for BUSINESS
Good breakfast food, bar, sushi
Nice rooms
nice health club
Modern, clean
great in room wifi

Cons:
good location for business, but nowhere to go at night without transport
No nearby restaurants or shops (except Breakfast Shed which is only open in day)

Not a con for me, but it's not a place to bring the family for an extended vacation; it caters to businessmen since it is also next door to Parliament

Room Tip: Not all rooms with balcony, so ask for one if you want it. It was small, but relaxing
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  • Stayed: January 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank lawrences497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Trinidad

Address: No 1 Wrightson Road, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 Hotels in Port of Spain
Price Range: $220 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Trinidad 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
Hyatt Regency Trinidad is a high rise hotel at the Port of Spain International Waterfront Development along the waterfront of Trinidad and Tobago's capital city. This 423-room hotel offers contemporary style and a comfortable luxury for Trinidad visitors. Featured in the design is a 16,000-square-foot Grand Ballroom, a 10,000 square-foot multipurpose facility and twelve smaller meeting rooms including two boardrooms. In addition, guests can enjoy a 9,000 square-foot spa with en suite facilities and a serene rooftop infinity pool and terrace with beautiful views of the Gulf of Paria and provides a relaxing escape for business travelers. Dining options range from a fine-dining restaurant, 24 hour café, sushi bar, lobby lounge and bar, in-room dining and poolside bar. Currently the hotel is undergoing a refurbishment. There is limited access to some areas but all amenities are available. ... more   less 
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Also Known As:
Hyatt Regency Trinidad Hotel Port Of Spain
Hyatt Regency Hotel Trinidad
Hyatt Port Of Spain
Port Of Spain Hyatt
Hyatt Regency Trinidad Port Of Spain

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