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Reviewed August 22, 2011

My wife and I stayed at both the Royal West Indies and Seven Stars for 4 days each during our honeymoon.

Here’s my opinion on the Royal West Indies….also left a review on the Seven Stars page. (Sorry if it’s too long but figure the more the details the better wanting an opinion of both)

Our 1st stop was for four days at the Royal West Indies. When we got there we were told the room would be ready in an hour and to have lunch and some drinks at the restaurant in the meantime (The Pelican Bay.) The food was pretty good. We spilt the nachos and a salad and they were really tasty…the waitress wasn’t all too pleasant but we soon found out that customer service on the island is pretty much hit or miss. The staff at the Royal West Indies was good. The cleaning staff was better than the rest of the staff. The ladies in the lobby were nice and really helpful at giving us the low down on the island. We stayed in room 335…I think it’s listed as a One Bedroom Oceanview Deluxe Suite. We booked on Hotels.com. If you get one of these rooms you want to be in either building 2 or 3 and want to be in a room that’s as far to the left of the building when looking out to the beach (Trees block the view the more to the right you are.) Call them before your trip and request one of these rooms. Our view was awesome…. better than awesome….damn you English language and your lack of descriptive words! I added some pics to this review. We had the beautiful beach and ocean from our balcony….and you could see the restaurant and 1 of the pools from below. The balcony was furnished so my wife and I had breakfast out there in the mornings and would have some drinks out there at the sunset. Maaaan I cant believe how awesome the view was. I don’t think our stay would have been as great without the view. The garden is really nice…walking through it at night gives you a real appreciation for the work they’ve done. During the day the lizards that are local to the island chill in the grass and walkways…but don’t worry they scamper away when you get close. I thought they were cool…wifey did too.

There aren't any elevators so going up the stairs can be a headache but it isn't too bad. The bedroom was nice as was the huge living room. The sofa had a pullout bed which would be great for families. The living room and bedroom both had nice tv’s with the one in the living room having a dvd player (Bring some Dvd’s as the ones at the hotel suck). There is a full kitchen so you can go to the local grocery store and stock up on some food (Bring your own canned goods, pasta, and whatever else you can cuz the grocery store is DAAAAAAAMN EXPENSIVE…as is everything else on the island. Example: Half a Gallon Milk - $5) You could tell that some of the amenities were older but that didn’t have too much of an impact on what we thought of the place. You can sign out bikes for (2) hours at a time and can take the kayak, boats, or snorkeling gear out into the water for (1) hour increments. In my opinion the beach here was better that some of the other places along Grace Bay. The guys that were working at the beach outside the Royal West Indies were really cool and nice as well.

Location wise it is further away from the main shopping strips and cooler resorts that have some of the nicer restaurants. Overall our stay was really good. It seems like there were a lot of people on their honeymoon or returning guests that really loved this place. Not as many kids here as there were at the Seven Stars. Overall the stay was great…I loved every bit of it. Price and Quality wise it was exactly what I would want…since we were on our honeymoon we stayed at higher class hotel as well (The Seven Stars)…you can read up on my opinions of that place on my review on their page.

Room Tip: Call them up before you go and request a room in one of the buildings closer to the beach.
  • Stayed: June 2011, travelled as a couple
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2  Thank kdesai78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 20, 2011

Stayed at the RWI for 5 nights recently and have to report that the experience was basic and at best only ok. Had it not been for the great bartenders and wait staff - would probably rate a two due to lack of happy attitudes and lack of service overall.

The front desk staff is mediocre at recommendations for the island, we finally just started asking other guests. The beach staff has major attitude - we asked for some guidance on sailing the Hobie Cat (sailed before only wanted a few tips) and were told,"no they were too busy"! We proceeded to watch the "3 busy men" stand and hand out tbeach towels for the next 4 hours - too funny. Not sure what the business entailed! other than they didn't want to work Also got attitude when asking for 2 towels - that doesn't seem to fall within policy.

The beach is great and did have fun with the bar staff - ate lunch every day at the resort and was pretty good. Did not really enjoy our dinner - that was mediocre at best. Highly recommend Coco Bistro for dinner - was excellent.

Diving in Provo is fabulous and may be back to the island again, will rethink our hotel selection next round.

  • Stayed: August 2011, travelled with friends
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4  Thank dld8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 18, 2011

We had a botanical studio which was the bargain basement room and we we're happily surprised at the lovely view overlooking lush palms, a pool, and even the sea in the distance. It had an almost full-size refrigerator, a coffee maker, dishes, cups, utensils, a microwave, ( same one we have at home ) full size terrace with table and 4 chairs, washer dryer, and a large flat panel tv. The air conditioner, and ceiling fan worked well. For all of this, it was was easy to overlook, 2 or 3 small aesthetic imperfections.

The grounds were kept beautifully , with 2 pools, a small kiddie pool, and jacuzzi. The beachfront was fabulous, snorkeling gear available, and loungers and umbrellas at the ready by the attentive staff.

We ate at the restaurant twice and found the cracked conch and shrimp and veg tempura wonderfully satisfying. All the staff were pleasant and helpful, and we look forward to our next trip.

Room Tip: ?? cheap carribbean.com package
  • Stayed: August 2011, travelled as a couple
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2  Thank rj2046
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2011

We spent a wonderful two weeks at the Royal West Indies (Unit #521- VRBO #299489 / Homeaway #289201) and loved every minute of it! This property was the perfect match for our vacation style…and for our budget!

The Island:.Easy. Safe. Beautiful. The island is very flat and easy to get around. As with other scrubby islands, the views are only in the beach/water. One can’t deny Grace Bay is a gorgeous stretch of beach. I wouldn’t put it at #1, but I can see why some would. The sand and the water are both spectacular, the quality you would expect on such an expensive island. Grace Bay is a perfect mix of Meads Bay on Anguilla and Seven Mile Beach on Grand Cayman. Our favorite spot to relax was Taylor Bay. We also liked the Pelican Beach & Bight areas on Grace Bay and Sapodilla Bay. Chalk Sound is pretty stunning, but you can’t get any really spectacular views because it’s all private land.

The Resort: Intimate. Relaxing. Gorgeous. The layout of the property gave it a very intimate, private feeling. You barely noticed the buildings because of all the lush greenery and trees. The landscaping is gorgeous and tended to by the largest army of gardeners I have ever seen – especially for being such a small property. They definitely take pride in the appearance and atmosphere of the resort. The pools and lounge areas were wonderful and, again, the layout was pleasing. The in-pool lights at night, combined with the lush surroundings, lent the resort a very romantic, tropical outpost feel. RWI’s stretch of beach is beautiful, much quieter than other areas, with lovely sunsets right over the water. Everything on the property was very clean and well maintained. Towels were constantly collected and refreshed. We only ate at Pelican Bay (the restaurant) once, but we were very happy with the food. Oh, and we had a BLAST at the Monday night deck party – great food, drinks, and music!
The People: Friendly. Inviting. We found the staff at RWI to be the most pleasant and friendly of anywhere on the island. I can’t speak for the front desk (my dealings with them amounted to about 30 seconds total to pick-up and drop-off the keys), but everyone else was really great. Eddie, from pool and beach staff, stole our hearts. The hardest worker I have EVER seen and with such a good story. He really was amazing – he looked out for every guest and always stayed on top of things. We also went out on the Hobie with him. Great guy, I think all the guests really appreciate him. Elsewhere on the island, our experience with the people was a bit different. I’ve been to 13 other islands and the people here seem the most indifferent and uninviting of anywhere. They weren’t necessary unfriendly, but not entirely pleasant. There were some exceptions but that’s the feeling I came away with in general. Either way, there are plenty of staff at RWI to flash you a smile, a pleasant greeting or engage in good conversation.

The Condo: Comfortable. Homey. Wonderful. We very much enjoyed Priscilla’s unit and it exceeded our expectations. The furnishings were beautiful, the décor was pleasant and it was very spacious. The bathroom and kitchen were both very nice, very clean and well maintained. We cook about 80% of our meals in the condo, and the kitchen had all the necessities and more! The bedroom was just charming with the nice, big windows and wonderful shutters. It was very well furnished and the bed was super big and comfortable. We really enjoyed meals and cards out on the deck in the evenings. The unit had plenty of storage, towels and extras, including a great washer/dryer set. The air conditioning worked very well (and there were vents in every room) and it was also nice to have the ceiling fans. You can see a tiny sliver of ocean from the deck but it’s not worth noting. The location of the unit within the resort was also ideal – right in the middle of both pool areas, and halfway between the beach and parking lot. We really felt right at home here and were more than happy with our choice.

The Owner: Helpful. Honest. Professional. Priscilla was great from start to finish. She was very professional, but personable, and responded quickly to emails/requests. She is definitely a very involved owner who takes pride in her unit and reputation. Her condo was represented honestly in the description and pictures. It’s owners like Priscilla that make HomeAway and VRBO so successful. Thank you for sharing your slice of heaven, Priscilla!

In conclusion, don’t think twice (or pay twice, for that matter) – stay here!!

Room Tip: Don't book through the hotel - book direct with an owner!
  • Stayed: July 2011, travelled with family
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6  Thank NYCaribQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2011

The Royal West Indies is a great hotel! It does not have the same "party" atmosphere as some of the other resorts, so it's great for a couples getaway.

The hotel is right on the beach with chairs and umbrellas put out every day. There is a patio just over the dune so you can watch the sunset every evening. There is a wonderful restaurant and small bar right on the hotel grounds. There are two pools--one by the restaurant and a second "quiet" pool tucked away in the trees a bit. The quiet pool was great for a day we were a little sunburned but still wanted to spend time outside. We read, napped and swam all afternoon without adding to our burns!

The staff was extremely friendly--front desk, bar, wait staff, beach staff. Everybody greeted us with a huge smile and was willing to help us out in any way we asked.

The hotel has an excursion desk that can help you schedule anything from snorkeling to parasailing. You can rent kayaks, a small boat, or snorkel gear for use at the hotel for 45 minutes at a time. You can also rent bikes for 2 hours at a time, which is great to go to the store (approximately a 10 minute bike ride). The rooms are equipped with a fridge/freezer, sink, and microwave so we got a number of snacks and drinks at the store to use the whole week.

The location is wonderful--a 15 minute ride from the airport and right on the beach. There are a number of other resorts within walking distance if you want to visit other restaurants (though the hotel restaurant is so good, we stuck with that!) The beach isn't crowded and the water is warm, clear and doesn't keep deep too quickly so you can swim out quite a ways! We recommend staying in building 1 or 2 since those are the closest to the beach.

We loved this resort and would certainly go back!

Room Tip: Building 1 or 2 is best--they are closest to the beach.
  • Stayed: August 2011, travelled as a couple
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1  Thank Erica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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