Positives: 1) Location - This hotel, located on Protestant Cay, is quiet because it is accessed by a water ferry. It has the best white sand beach in Christiansted, which brings us back year after year. 2)Staff - The hotel staff were welcoming to make our stay enjoyable; the housekeepers did a good job in servicing our room every other day. There was an attendant working the beach to help with cabanas and umbrellas.
3)Landscaping - The tropical vegetation provides habitat for birds and lizards.

Negatives: 1)Accessibility - There is no elevator, which caused some to grumble when climbing three flights of stairs to reach their rooms. Some guests needed help climbing into and out of the water taxi. This hotel is not a good choice for those with mobility issues. 2) Common hotel amenities were lacking. Telephones had been removed from the rooms. No functioning ice machines. The lobby public computer, used to print boarding passes in the past, had been removed. There was no access to food, not even a continental breakfast, in the morning. The rooms did have coffee machines. The bathroom faucet was plugged.

Read the reviews! The place is hurting. The staff know this and they too wish the renovations had started. They would offer more if they could. They are kind and accommodating. I hope for all that the hotel and bar get the upgrade this location deserves.
You walk steps to the beach. STEPS to a beautiful beach and view of the sea. Easy to get to the boardwalk on the boat which goes back and forth constantly.

Booked a 3 night stay at Hotel on the Cay and encountered several issues
-I was told one of the keys for the room was missing, with no indication of where they are. Was told we’d be contacted “if it was found” but we never were
-Wi-Fi wasn’t working in the room, and the hotel is very dated (this wasn’t as much of an issue given the affordability)
-For a 3 night stay there was no housekeeping, this means no fresh towels, no bed making, and more importantly, no trash was removed from the rooms, on the last evening before I left early I had to call the front desk, bag the trash myself without any gloves and give it to the front desk person. When I shared this with the hotel I was told that the housekeeping staff spoke to us and we aksed them to come back, this is not true. We never spoke to the front desk staff.
-And finally on the last night after returning to the hotel, seeing the state of the room, bagging the trash and going to wash my hands, I find out there is NO WATER. There was no notification, no information on when the situation would improve, eventually I was told it was back on but it wasn’t, and within an hour or two, when it was still off with no clear information, I had to check out early.
Since then I have spoken to the hotel and they agreed to refund the last night I did not stay. This is not a concession, since I did not stay, they simply refunded a service that was not used. It does not make up for the numerous issues experience, with that said, I still offer two stars for the affordability and of course the location is great.