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“Relaxing couples getaway at family resort”

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Marriott's Frenchman's Cove
Certificate of Excellence
Boston
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Relaxing couples getaway at family resort”
Reviewed 27 February 2012

We booked our 3-bed, 3-bath unit through the Marriott website. We are not owners, (this is a vacation club property) and they tried to put us on the first floor of the main check-in building. We were told that Presidents Day week was the busiest of the year and did not have other availability. Long story short, we were moved to a higher floor with a beautiful view. Units are modern and clean and spacious. We did not mind being in the Registration building since the Marriott shuttle picks up in front of our building to take us to Frenchman Reef or Morningstar Beach. Things I think future travelers should know -
1. Grocery Goddess is a service that will deliver food/bev to your unit before you arrive. We ate breakfast in our room every day. Took bottled water with us each day to the pool/beach. Saved $$$$.
2. Bring bug spray. We got chewed up pretty badly at the beach by unknown creatures.
3. Take advantage of the 4-6pm 2-for-one beverages at the pool bar. Drink prices are $10 - $12. Apps and Sandwiches are $10 - $20 each.
4. There were alot of kids at this resort, probably due to the week, but as adults we still had a lovely, relaxing time. Enjoy!

Room Tip: Ask for a high floor for a good view
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  • Stayed February 2012, travelled as a couple
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    • Service
Helpful?
6 Thank LKLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Pittsburgh, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 February 2012

We had a beautiful ocean view and enjoyed a rainbow from our balcony. the two bedroom villa was nice and had everything that we needed, It took some effort to get used to driving on the roads that are not marked and are quite steep hills. The food at the on site restaurant was not very good and they refused to help with gluten- free needs,

Room Tip: Ask for an upper level room to get a view.
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  • Stayed January 2012, travelled with friends
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Helpful?
4 Thank Joyce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 February 2012

We were 2 couples, and had reserved our week in February last July using Marriott Destination Points. For other Marriott owners of these points, be cautioned; the Destination Points Sales Staff assures you that when using the Destination Points, you are just like an owner at the resort, wrong. We were given a first floor villa in the St. John building. The Desk staff assured us we would have a great view. Our view was of the roofs of the building below us and in the distance the other side of the bay. Sitting on the patio was not a relaxing thing to do. The parking for each building is on the ground floor, and we were able to watch cars, service carts, and trucks; not
very interesting. We called the front desk, and after being on hold, and being transferred, we finally spoke to a woman who said the resort was 100% full. When I pointed out perhaps there may be a room on a higher floor, since this was 3:00 on Saturday and not all guests had arrived yet, she told me the upper floors were reserved for
owners. note: We met a couple who had traded Hilton Head, and they got a high floor. We still had a great time on St. Thomas, but would not stay at this resort again.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank CamdanHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seneca Falls, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 February 2012

We had a wonderful week at Marriott's Frenchman's Cove Timeshare facility - all staff were very friendly and helpful. Most especially our personal Concierge, Annee Parsons and Adventure Center staff, Kari. We booked a Sail & Snorkel excursion and Kari was extremely helpful as with other informtion for us to enjoy our week on St Thomas and a day in St. John. also , the crew on our sail were just great, Val & Ian and Captain ( I think Roger).

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
8 Thank Terri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North East, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 February 2012

Visited Jan 21 - 28 prior to departure we read various reviews on this site and and were somewhat skeptical of the property - rocky beach, bugs, sand fleas, service or the lack thereof etc.. Being Marriott owners at several locations we were expecting excellent accomadations and serivce as always. Never the less we booked the location as we have not ventured to the Caribbean. Lost a day with weather delay, rented a car - which I would highly recommend - a little tricky at intersections with driving on the left - but a more enjoyable visit with the flexibility of a car. Took several side trips - day sail, Megans Bay, Virgin Gorda @ the Baths etc. and were delighted with all, especially the Baths. The beach, pool, bar & marketpalce were well maintained and big enough for us to enjoy. If you are looking for an olympic size pool or miles of seclued beach you are at the wrong place - leave the property and go explore until you find what you are looking for. Bought food supplies at Pubelo market & K-mart. Resturants were all good to excellent, shopping the same. We visited the 2 Marriott hotels while we were there and they were beautiful. We made reservations through the concierge at 3 resturants prior to our departure only to find out we had 1 reservation - the other 2 were very accommodating and worked it out - this is the only negative we have. Overall, the Cove met our expectations of Marriott.

Stayed January 2012, travelled as a couple
Helpful?
6 Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
145 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 5 February 2012

We just returned from a wonderful week at the Marriott Frenchman's Cove. The property was just beautiful, right on the water, the infinity pool overlooked the beach and the water. It is located along the cruise ship channel and you could watch the ships go by morning and evening, it did not matter how many times you saw one, it was always fascinating - they are just huge! Last year, we stayed on the east side of the island near Red Hook and you cannot see the cruise ships from there, so it was a new experience for us.

Every member of the resort staff was friendly, you never passed anyone who did not stop to greet you. The reception staff were nice, we were able to check in when we arrived, even though it was 2 hours before the scheduled check-in. Having said that, if the resort is 100% booked, they will not let you check out late, but they will hold your luggage for you and you can shower in the fitness center, so it is not a big deal. We stayed in a 2 bedroom villa in the St. John building, the rooms are large, the kitchen is nice although we could have used a few more dishes and pots and pans since we eat a lot in the room. The St. John building is at the back of the property, so you had 3 elevator rides to get to the pool/beach, but this was not a big deal and our children actually liked pushing the buttons! We think that the Virgin Gorda building would be the best and may try to request it when we go back, it would be one less elevator ride.
The beach was small, but nice and never crowded, at first our daughter did not like the rocks, but once she had some water shoes, she didn't even notice. There were games on the beach including a bean bag toss and a golf ball game, there was a floating trampoline-like thing in the water and also a floating iceberg that you could climb and slide down (although this is too difficult for small children, we only saw adults able to climb it). If you wanted a bigger beach, you could go to the Morningstar beach next door which you could walk to rather easily or take the shuttle. We usually walked there and shuttled back. The waves at the Morningstar Beach were bigger than the other beaches.
The pool at the Frenchman's Cove was nice, there were beach chairs sitting in the water, and nice steps around most of the pool. The highlight for our family was the water slide, our 2 and 4 year old loved the slide! There is also a baby pool which our 2 year old loved and a hot tub. The restaurant on site was good, we ate lunch and dinner there. There is happy hour 2 for 1 drinks from 4 to 6 every day which was nice, they had live music most days.
We rented a car because we like to get out and explore and because our kids are in carseats, but this resort has so much I am not sure it would be necessary. You can take taxis most places ($6/person downtown) and there is a water ferry that will take you downtown (takes 12 minutes, $14/person), it leaves every half hour from the Frenchman's Cove dock.
For grocery shopping, we had the most luck at Pueblo, went to Cost U Less, but didn't have as much luck as we had last year, too many items in bulk. We also liked the Fruit Bowl, they have a salad bar and better produce.
For restaurants, for a nice adult dinner, we highly recommend The Banana Tree Grill which is located at the Bluebeard's Castle resort (short taxi ride) and we also liked Big Papi's Bar and Grill downtown (located in Hibiscus Alley), they actually had portable mini DVD players to entertain the kids while we ate - we had pizza there and it was excellent.
For side trips, we went to Coki Beach one day which has good, easily accessible snorkeling and took the car ferry from Red Hook to St. John - we love St. John. We also did the snorkel trip on "the Cat" arranged through the resort and loved it, we swam with the sea turtles and saw beautiful fish and coral.
Overall, we had an amazing vacation, this resort is just beautiful and I am not sure that you will find anything nicer than this.

Room Tip: Ask for a room on a high floor for the best views, Virgin Gorda building seems to be the best locati...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank maestralaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 February 2012

We throughly enjoyed this hotel and the excellent amenities. Staff was great and it is hard to believe that anyone could complain about anything at this hotel. We had a ball with two other couples, made even better with the on-site vendor for cruising on their sailboat and see through bottom kayak touring (a must do). They also gave very helpful hints on dining out and shopping via their water taxis. Everyone was so nice and professional. We've traveled all of the islands in the carribean but felt that the staff made the difference at this hotel.
Jay A.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank kecklundint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott's Frenchman's Cove

Property: Marriott's Frenchman's Cove
Address: 7338 Estate Bakkeroe, Charlotte Amalie 00802-3011, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Marriott's Frenchman's Cove 4*
Number of rooms: 221
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Also Known As:
Marriott`s Frenchman`s Cove Hotel Charlotte Amalie
Marriotts Charlotte Amalie
Marriotts Hotel Frenchmans Cove
Marriott Charlotte Amalie
Marriotts Frenchmans Cove
Marriott's Frenchman's Cove St. Thomas, U.S. Virgin Islands - Charlotte Amalie

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