We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,044)
Filter reviews
2,044 results
Traveller rating
1,110
474
227
123
110
Traveller type
Time of year
LanguageAll languages
More languages
1,110
474
227
123
110
Show reviews that mention
All reviews east tower blue note cigar bar soft opening fountain show poke bowl conch shack noodle bar fountain view cafe madeleine sls hotel swimming pigs sports book open table beautiful resort nurse sharks resort fee
Filter
Updating list...
308 - 313 of 2,044 reviews
Reviewed August 20, 2018 via mobile

Was charged fees that were not discussed at check in for services we did no receive. Manager Dominic Dorsett would only give partial credit and lost customers of Hyatt for life over $35, poor service and a bad attitude. Worst service I have ever seen. Never saw a company who would let customers leave angry over such a small amount when they spent thousands on the trip.

Stayed: August 2018, travelled with friends
8  Thank S4186CBmichaelm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded August 20, 2018

Dear Michael,

We appreciate you taking the time to share your recent experience at our resort. We are disappointed to hear that your stay did not exceed your expectations. We would like to speak with you personally about your experience. May we kindly ask for you to send your contact information and the details of your experience to bahamar.grand@hyatt.com? A member of our management team will contact you.We look forward to speaking with you.

Warm regards,
Grand Hyatt Baha Mar Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018

hotel staff and grounds were exceptional. butlers dillion and Everette were the absolute best ever. they treated us like royalty.worst casino experience ever the host Patrick was terrible and could not have cared that we were there spending our money at all. off all casionos we have played at the comping from him eas almost non existant. for that reason I do not recommend staying at this hotel if your primary purpose of your trip was gambling

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
3  Thank blake k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

Beautiful! Fantastic Staff. Everyone said the food is expensive, but from where we live it wasn’t that bad. The service tax is, but so is Disney. Loved the food trucks! We hung out at the Cigar bar every eve. Played games with our teens there. Ate our Dominos (a deal) there! The waitresses were awesome and so were the Mojitos. Just awesome. We will be back.

Stayed: August 2018, travelled with family
Thank Shari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded August 20, 2018

Dear Shari,

Thank you for the 5 stars review.We are truly happy to hear you and your family had an incredible time at the resort doing games, eating and enjoying our service.We look forward to the opportunity of welcoming you again in the near future.

Warm regards,
Grand Hyatt Baha Mar Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

I looked. Trust me. Nothing wrong with this place. It’s new. The property is beautiful. The pools and beach are fantastic. Maybe a few more restaurants. I usually go to Miami every year and stay at either Hotel One or Bleu and the Baha Mar Grand Hyatt will be my new summer vacation spot for the foreseeable future.

Stayed: August 2018, travelled as a couple
1  Thank chud605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBM-Management, Manager at Grand Hyatt Baha Mar, responded to this reviewResponded August 20, 2018

Good afternoon,

Thank you for sharing your recent experience with us, we are truly happy to hear you had an incredible time here and that you found our service and all the resort exceptional. We look forward to the opportunity of welcoming you again!



Warm regards,
Grand Hyatt Baha Mar Management Team


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018

Place is big, clean, and lots to do. But everything is soooo expensive. Ive stayed at paradise island and would recommend that place over this one. Do not remove ANYTHING from the fridge unless you plan on paying. Dont even touch any of it. There are sensors in the fridge that know when you lift something, and it will automatically charge it to you room. I recommend getting a print out of your room charges at checkout to confirm everything. 99% of the restaurants automatically charge it to you room. They will not accept cash or charge.

Stayed: June 2018, travelled with family
2  Thank Brandi1515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews