This vacation is not what I expected, the use of the term luxury is frequently used to describe rooms etc., but it really does not apply here. This is a good place for a young family to vacation, but a bit painful for parents with expectations of a relaxing luxury vacation. The room, an ocean suite, was very nice, a great view, and gave us some space for the time that we were there. Unfortunately a loud alarm would sound for hours when apparently a "pump" failed?? This happened a couple of times and it sounded like having a fire alarm on our porch. We were on the 9th floor... The response from different staff varied greatly from helpful to dismissive. A bit frustrating.
Do not book airport transportation through the hotel. I booked a “luxury SUV” and had to wait in line for about 45 minutes on a hot day to be met by the equivalent of a dirty cab. I provided flight information etc. and expected someone to be waiting for me. This trip was priced at $135 each way when a cab is $35 and you don’t have to wait on a crowded sidewalk for 45 minutes talking to confused teenagers. They promised to remove the trip from my bill, but did not. I took a “cab” on the way back and it was literally nicer than what I had arranged there. This was my first experience during my stay with overpaying and having services under-delivered.
Don’t plan on checking in until after three. If you arrive early you will be told to come back in 30 minute increments until after three, expect it to be ready at 3:30. We ate at Mosaic while waiting and the ambience and décor were as good as anywhere, but the food beyond eggs and fruit was universally disappointing. Very high prices for mediocre food could apply to all but the best restaurants there. For the good restaurants if you don’t have a reservation 30 days in advance you are out of luck. The best food that we had came from room service and it is as well priced as anywhere. Foodstore2go.com was a great recommendation from this website which we used and liked
My daughter enjoyed trainer for a day at the Dolphin Cay, but don’t get it confused with the one at Disney. They only spend a short time with the Dolphins.
We took scuba lessons and went for a dive at a marine sanctuary, the highlight of the trip that I would recommend even for young teens, it is amazing. Do not do scuba in the lagoon it is loaded with sea lice and I saw a mother trying calm her daughter down, she was loaded with the painful bites.
If you want a chair by a pool or the ocean bring some personal effects to place on them before 8:30 or you will literally not find a place to sit at the beach or pool. The reef beach is the nicest beach.
If you have a young daughter please go with her on the lazy river to prevent some aggressive flirting by the local lifeguard staff, it was uncomfortable to watch.
- Official Description (provided by the hotel):
- Located directly on Paradise Beach, guests of The Reef Atlantis, Autograph Collection enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. Our Bahamas resort hotel features studios, one and two bedroom suites that offer all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef Atlantis, Autograph Collection enjoy a semi-private pool, shared only with The Cove Atlantis, Autograph Collection and a Starbucks lounge. ... more less
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- Also Known As:
- The Reef Atlantis Hotel Paradise Island
- Reef Atlantis Paradise Island
- The Reef Atlantis, Autograph Collection Paradise Island, Bahamas