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All reviews self service laundry laundry room ao nang beach soft and firm pillows local food options photos provided low cost hotel large walk in shower extra amenities connected rooms business trip decent breakfast restaurants within walking distance decent room opposite the beach gorgeous pool money exchange
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Reviewed September 14, 2018 via mobile

Really disappointed with the stay though property is well maintained but room service etc was below par. Definately not the standards i would expect from Holiday Inn group having stayed in their properties world over and being their IHG member. Holiday inn resort next door may be a worthwile try. Location is the best you can get.

Stayed: September 2018, travelled with family
1  Thank HariharanI19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Krabi Ao Nang Beach, responded to this reviewResponded 3 weeks ago

Hello HariharanI19

Thank you for writing a review about your recent stay with us and for being an IHG Rewards Club member. It’s nice to know that our location suited your travel well. I'm sorry that room service fell below your expectations. As a valued guest, the feedback we receive is highly appreciated as this is our best resource for continually improving guest satisfaction. We hope you would consider staying with us again should your travels bring you back to the area.

Rewards,

Dianne L
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 12, 2018 via mobile

Holiday Inn Express Krabi is located along Aonang beach giving easy access to eateries and Aonang walking street. Hotel staff are very friendly and helpful. Design of the room was simple and modern. Buffet breakfast can be improved with better choices since they are very limited and almost similar spread. Pastries were not fresh and hard.

Stayed: September 2018, travelled with family
Thank Shamkesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Krabi Ao Nang Beach, responded to this reviewResponded 3 weeks ago

Hi Shamkesh,

It's a lovely day, thanks for your recent stay! True Hospitality is what we want to provide and I'm pleased to read your kind remarks for our staff. It's also great that you found our location and pricing to your liking. On the downside, I'm sorry our breakfast services missed the mark. We welcome your comments and I've shared these with the team for reference.

Thanks again for choosing to stay with us. I hope we get to welcome you back as soon are your plans bring you again to the area.

Until next time,

Jillian I
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2018

The room was sufficient for our needs, bed comfortable, we booked for a family room (two adjoining rooms) and got what we needed. The staff allowed us to keep one of the rooms late. The tour desk was helpful, not pushy, though we were not very happy with the rock climbing tour arranged by the tour desk. Breakfast was adequete, but repetitive (we were there for three days, but it will be quite a bore after more days).

Our room was clean, but late one night, I saw a couple of cockroaches by the pool

Service was overall very good. We forgot to bring toothbrushes and though they were not provided in the room, we were able to request in the reception and get complimentary, which is better than having them replaced every day like some other hotels

  • Stayed: September 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank kim1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 29, 2018 via mobile

We stayed here for a total of 3 nights, and everything was near perfect. Great location with the beach almost on your doorstep, with many shops, bars and restaurants nearby. Despite being in a relatively busy area the actual hotel/rooms are set back from the street, so at night the rooms are quiet meaning you can get a restful nights sleep. There are also many cabs and tuktuks available outside the hotel.

Breakfast is buffet style, and free. My partner and I are vegan so finding a good breakfast in Thailand had proved difficult - so imagine our delight when we saw soy milk available for cereal, teas and coffees at breakfast! There was also toast, jams and fresh fruit available daily which we helped ourselves to (plus pastries and hot food, which we didn’t try). Everything is also clearly labelled with allergen advice too.

We ended up exenteding our stay here for a further night, and the staff at reception were more than happy to arrange that for us, allowing us to stay in the same room for ease. The staff at this hotel are incredibly attentive and friendly, and always greeted you in the morning at breakfast.

Lastly, the actual resort is stunning - clean and modern buildings, a lovely pool and and 24hr gym. There’s no official bar at the hotel, however we did noticed a drink stands by the poolside.

Overall, great value for money, we loved our stay here and would certainly book again should we find ourselves in Krabi in the future!

Stayed: August 2018, travelled as a couple
Thank Danielle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 27, 2018 via mobile

If you guys looking for the most affordable rooms, near beach and also nice cheap food. We recommend Holiday Inn Express Krabi Ao Nang beach. Breakfast was included. Hotel near to the beach and also there’s food stalls just right outside the hotel, sorry not for fussy alright! But there is seafood just right opposite. By the way, the hotel staff are friendly, one of the staff name NIKOLAI. You serve us very very well, keep it up with the good work! We didn’t manage to go for a swim at the hotel, as we are busy with outside activities and also it’s a raining season. Anyway, everything is just perfect. :)

Stayed: August 2018, travelled as a couple
Thank Aishah23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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