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Reviews (654)
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All reviewsgreat hotelcosta bajafood countershuttle service to downtownhourly basishot and cold itemsstar serviceempanadasnice sitting areamarina view roomnewer propertynicest beachesmade to order omeletsheated poolwould highly recommend this hotelfree shuttlegreat buffet breakfast
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34 - 39 of 654 reviews
Reviewed November 28, 2017

Upside
(1) Good price-to-quality ratio. Spacious and comfortable room, with sitting area in the corner.
(2) Tranquil setting by the bay and marina.
(3) Small gym and pool.

Downside
(1) You'll need your own vehicle. Hotel is about a 10 minute drive from the tourist areas of La Paz (El Malecón). Don't think there's any restaurants or shops within walking distance.
(2) Breakfast included. Reasonable spread, but certain items like empanadas and sausages were very average in terms of taste.

Room Tip: Some rooms have water views. Request at check-in.
  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Service
Thank urbanguy1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPLaPaz, Director General at Hyatt Place La Paz, responded to this reviewResponded December 7, 2017

Dear Guest,

Thank you for taking the time out of your schedule to share your comments.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your positive comments will be shared with our team.

Sincerely,

Francisco Hernandez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 18, 2017

We only booked one night here as a stopover before picking up our bareboat charter at CostaBaja marine. Hyatt Place is located only 200m away from the marina.
very impressed by the quality of the rooms, service and especially helpful and friendly staff. So it 10/10 for the managers who look after this aspect.
We booked 9 months earlier and it wasn't expensive so it was a pleasant surprise walk into a 5 star hotel where nothing was too hard for the staff.
Includes large rooms with a sea-view, cooked breakfast and free shuttle service into La Paz Malecon and nearby CostaBaja resort.
Highly recommended by us all.

Room Tip: Try to get a sea view
  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank robcarolynwaddell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPLaPaz, Director General at Hyatt Place La Paz, responded to this reviewResponded December 7, 2017

Dear Guest,

Thank you for taking the time out of your schedule to share your comments.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your positive comments will be shared with our team.

Sincerely,

Francisco Hernandez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 13, 2017 via mobile

Quality everything! Room, food, pool, staff, and atmosphere were excellent. My only gripe is the location. Absolutely no place to walk. You must take cab or free shuttle to town. But once in town (10 minute shuttle) we walked until exhausted. Malicon, the board walk, is very safe. The Mexican people are friendly and nice. They love tourists. It's their income. Enjoy your stay.

Stayed: November 2017, travelled with friends
Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPLaPaz, Director General at Hyatt Place La Paz, responded to this reviewResponded November 14, 2017

Dear Keith,

Thank you for taking the time out of your schedule to share your comments.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your positive comments will be shared with our team.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2017

Very clean and comfortable hotel. Best I have stayed while in Mexico. The staff were very friendly and the food was excellent. They also had a shuttle which took you downtown every hour with a friendly driver.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lawrencedoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPLaPaz, Director General at Hyatt Place La Paz, responded to this reviewResponded November 14, 2017

Dear Lawrence,

Thank you for taking the time out of your schedule to share your comments.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your positive comments will be shared with our team.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 23, 2017

In regards to the amenities and room, this hotel is the typical, confortable, 3 star hotel. Nothing special, but one will sleep well and enjoy the nice pool overlooking the marina.

However, what made it really special was the service level of the staff. They are extremely friendly and will go out of their way to help you with anything you need. Whether it be a special birthday cake, going into town to buy milk for our baby, driving us where we needed or picking us up when we came back from our tours... I work for the Four Seasons hotels and I can tell you that this team is worthy of working there as well.

  • Stayed: October 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Pierre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPLaPaz, Director General at Hyatt Place La Paz, responded to this reviewResponded October 31, 2017

Dear Guest,

Thank you for taking the time out of your schedule to share your comments.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your positive comments will be shared with our team.

Sincerely,

Francisco Hernandez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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