Only 4 stars as I did not get to use some hotel amenities. (Spa, fitness, etc). This hotel is amazing!!!! The rooms a clean and comfortable. I could hear the street noise, but I seem to like it. I was surprised at no fridge or microwave, but hey. Wasn't there to eat in my room. :). The Hotel Ticuan is very close to shopping, restaurants and nightclubs. The staff is amazing. Most staff are English speaking. Will get you anything you need, extra pillows, extra towels etc. the restaurant is to die for. Whatever we ordered was cooked to perfection. Special dietary needs were met with a smile. I am an adventurous eater. What ever Miguel brought I tried. None of it bad. Will diffidently be back!!